HOTEL FOR LAST MINUTE DECISION
My boyfriend and I planned this trip last minute for a late weekend get-a-way to celebrate Valentine's day. Needless to say, if it weren't a last minute decision, we probably would've went with a different hotel...
To start off, we entered the hotel room wanting to adjust the temperature as it was too cold. My boyfriend walked over to the heater and had to literally climb underneath it to rewire in order for it to be used. Second, there wasn't a shower vent in the bathroom and it became very foggy after taking just a quick shower. Third, the bathtub was completely clogged and backed up after having the water on for two minutes. The bathtub mat was even disgusting. Fourth, the bed and the pillows weren't very comfortable...bed was springy and both my boyfriend and I woke up with very stiff backs and necks. Fifth, my boyfriend left our hotel room to go get some ice for water. He passed another room and heard a couple having such violent and loud sex. Complete turn-off. On the hotel's website, they display a picture of the pool and in the corner of the picture, you can start to see a little bit of a jacuzzi...don't let it fool you! We arrived at the hotel STOKED to use their jacuzzi and pool...we were extremely disappointed to see the jacuzzi GONE and replaced with TILE FLOOR. The spa sign and spa timer were still visible on the wall...Last but not least, all of the rooms to the hotel are accessible only by your hotel key (so they say), however, my boyfriend and I noticed that we had to slam the door behind us to make sure it closed tightly and securely...therefore, anyone could've been coming through those doors.
Location easy to get to and convenient to coast Guard academy which we were visiting.
Beds uncomfortable, breakfast poor, not even worth eating. Noisy at night. Easy to hear people outdoors, in hallways, and cars in parking lot. Wouldn't stay there again.
Could have been better
Staff was great and very attentive to our needs
Hallway our room was in smelled like marijuana when we checked in. Room did not have smoke detector. Facilities could really use updating. Room was great but hallways and other facilities seemed out of date and a little run down
Never Stay Here!
Stayed 3 nights. Room never cleaned. Commode broke first night - never fixed! And NO elevator ... Not told before booked into 2nd floor room. No one to help with heavy luggage.
We had a large party going back and forth to the casino. The shuttle transported all of us there and back without any issues and even made an extra trip.
The staff was super friendly. Michael was a charmer. They gave me a handicap room tho I am not. So I missed having a bath! They also were painting the exterior so my windows were covered over for a day or so.And the place STILL has a stale smoke smell.
Breakfast was really poor. too basic.
Staff not friendly and honest
I requested a quite room when checking in, and was told the inn is full, and there is no room choice. When we entered the room, it had a loud buzzing sound from some machines. I called the front desk, and was told again that no other rooms are available. I then asked to speak to the manager, and suddenly another room became free, which was much quieter. They could have avoided the aggravation right from the beginning by honoring my request at check in.
The room was comfortable. WiFi access was strong and relatively fast (although it was labeled as "Holiday Inn" even though there is no Holiday Inn nearby). Convenient to an Outback Steakhouse on the property. Bathroom was clean, modern, functional, no extras. Bed was very comfortable and no room noise. This was an utterly standard hotel room, a commodity that offered no more or no less than what a reasonable person would want for an overnight stay.
Hotel has a strange two-story layout that seems to be collection of buildings added at different times. No elevator to upper story, either in main building or the annex in which we stayed. The main entrance is from the north Frontage Road, but no signage to take you to the front lobby (and you have to go around the back of the Outback--ironically). There is another drive that leads to the front, but it is barely marked from the street. My spouse was a little freaked out that the room door (622) showed a LOT of daylight around edges. The door did appear to be secure, but would let in a lot of smoke in the case of a corridor fire. Air conditioner was controlled by a wall thermostat, which should have been a good thing. The thermostat had a motion sensor, but the motion sensor did not appear to be working. Room got very warm during night, even when one or other of us got up and moved around. A/C only came on when temperature setting was changed on the panel.
Get together at the Clarion Inn hotel in New London, CT located near the United States Coast Guard Academy-USCGA. Nearby destinations include Connecticut College, Ocean Beach Park, Submarine Force Museum, Mystic Seaport and Mystic Aquarium. Mohegan Sun Casino and Foxwoods Resort Casino are also close. Take advantage of our three meeting rooms, free WiFi, free breakfast, fitness center and indoor heated pool. Rooms include hair dryers, coffee makers, iron and ironing board. Some rooms have refrigerators and microwaves. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 668 reviews
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