Hampton Inn & Suites New Orleans-Convention Center

The hotel offers a complimentary breakfast with a decent selection of food items, including options beyond bagels, muffins, juice, and fruit. It's a great option to meet your family's needs, and there's no need to go out for breakfast unless you're looking for a unique New Orleans breakfast/brunch experience.

The hotel is conveniently located directly across the street from the Ernest N. Morial Convention Center, making it an excellent choice for attendees of events at the venue.

The hotel offers a complimentary shuttle to and from the Port of New Orleans, making it a convenient option for cruise travelers. Additionally, the hotel has a beautiful lobby and comfortable rooms with glimpses of old NOLA, providing a unique and charming atmosphere.

The staff at the hotel is described as very nice, helpful, and accommodating, providing excellent service to guests. The front desk and cleaning staff are particularly highlighted for their kindness and helpfulness.

The hotel offers parking and valet parking services, although some guests have mentioned concerns about the price of parking. It's important to consider this aspect when planning your stay.

Rooms in the restored warehouse section have more character and offer a glimpse of the old NOLA, providing a unique and charming experience.

Some guests found the hotel parking to be expensive and opted for more economical alternatives like taking the train and using ride-sharing services, which can be a cost-effective choice.

Guests reported instances of hidden fees, such as additional charges for parking. It's advisable to inquire about any potential extra costs and to keep a record of conversations regarding fees to avoid billing discrepancies.

The hotel offers a complimentary shuttle to the cruise port, providing a convenient and cost-effective transportation option for cruise travelers.

Some guests noted that the hotel does not offer daily housekeeping, so it's recommended to confirm the housekeeping schedule and request any necessary amenities from the front desk.

The hotel's proximity to popular attractions like the National WWII Museum and the French Quarter makes it an ideal base for sightseeing and exploring the city's rich cultural offerings.

Guests appreciated the suites with kitchenettes, making them a great choice for those seeking additional convenience and flexibility during their stay.

Due to reported issues with billing and reservations, it's advisable to double-check reservation inclusions, such as parking, to ensure a smooth check-out experience.

Several guests praised the helpful and friendly staff, indicating that engaging with them for assistance and information can enhance the overall guest experience.

While some guests enjoyed the hotel's location, others expressed concerns about the neighborhood. It's recommended to research the surrounding area to ensure it aligns with personal preferences and expectations.