Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.6 "96%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 8.8 "Easily accessible by car , said 88%." -
9.0 "World class service."9.1 "91% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 8.3 "Housekeeping was great , according to 83%." 9.2 "92% wereimpressed by the valet service ." 9.2 "Management was excellent , said 92%." 8.8 "88% werehappy with the room service ." -
8.9 "Bar is amazing."9.4 "
Delicious alcoholic drinks , according to 94%." -
8.4 "Food is delicious."7.7 "77%
enjoyed the snacks that were offered." 7.5 "75%loved the dining experience ." -
7.9 "Good breakfast."
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6.0 "Average value."
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5.9 "Vibe was decent."5.7 "57% considered the
lobby entrance to be so-so ." 5.0 "Only 50% thought, thehotel was luxurious ." -
5.8 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." 6.6 "Only 66% found thebalcony ok ." -
5.6 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." 5.8 "58% thought thecleanliness of the hotel was average ." -
2.3 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.7 "97%liked the proximity to sightseeing ." -
8.9 "Bar is amazing."9.5 "
Delicious alcoholic drinks , according to 95%." -
8.7 "Great service."9.1 "91% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
8.2 "Food is delicious."
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7.9 "Good breakfast."
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5.8 "Average value."
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5.6 "Vibe was decent."5.5 "55% considered the
lobby entrance to be so-so ." -
5.5 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." 5.9 "59% thought thecleanliness of the hotel was average ." -
5.0 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." 5.8 "Only 58% saidrooms were big enough ." 6.5 "Only 65% found thebalcony ok ." -
2.6 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.7 "97%liked the proximity to sightseeing ." -
9.0 "Incredible bar."9.5 "
Delicious alcoholic drinks , according to 95%." -
8.7 "Great service."8.9 "89% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.3 "93% wereimpressed by the valet service ." 9.4 "94% thought theservice was very professional ." -
7.8 "Good breakfast."
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6.0 "Vibe was decent."
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5.7 "Average value."
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5.6 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." 6.0 "60% thought thecleanliness of the hotel was average ." -
5.2 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." 6.9 "Only 69% found thebalcony ok ." -
2.3 "Disappointing internet connection."
Overall Rating
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9.6 "Terrific location."
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5.8 "Rooms are ok."
Overall Rating
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9.6 "Terrific location."
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8.7 "Great service."9.0 "90% found the
staff to be very friendly ." -
6.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
Most of the staff were friendly and responsible. Food in restaurant was decent--coffee better than Cafe du Monde! The room was not in tip-top shape ..It could use some freshening.
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8.0review from
The location was awesome, we were able to walk to anywhere in the French Quarter with no problem. The security staff were very nice. I did not like was how the bathroom in our room did not have a proper door. The door was a closet-stlye door with slats. Also, during our stay there was a heavy rainstorm that crippled the hotel staff with flooding in the lobby area and restaurant. We wanted breakfast, but the staff seemed quite flustered and did not want to seat us in the restaurant, even though the rain had ended.
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10.0review from
The rooms was charming . Location excellent , large king bed very comfortable, room spacious . Really nothing, ice on first floor but fine
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10.0review from
Location and service No pool lighting to keep it open later.. It would be nice to use it later
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7.1review from
The lobby was very inviting. I loved the courtyard. The location was great. We arrived at 1030 and had to wait until 1600 for a room to be open. When we were able to go to the room, we noticed it was not very clean. There was trash from the previous occupants laying around the bed. We stayed two nights and on the second day after housekeeping made our beds, they did not leave any new soap or towels and left their cleaning supplies in our bathroom. The first night was quiet, but the second night there were guests yelling and running down our hall at all hours of the night. Id prefer they would have gone back to Bourbon street to do that.
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10.0review from
We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again. It seemed a theme throughout New Orleans that the entire city is getting a face lift, our hotel included. Didn't ruin my stay or really bug me all that much, but there were people painting right outside our window early in the morning
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8.0review from
Attentiveness of Hotel Staff & Manager. Dealt with bug problem very quickly & professionally. Made remainder of stay very enjoyable. Finding a roach in bathroom.
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10.0review from
Felt safe and welcomed- solo traveler All was well...nothing is perfect. Rate 9 on scale of 1to10 with 10 being the highest
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8.0review from
Little over priced
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8.0review from
The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery. The bathroom looked like something you find in a Motel 6. It wasn't terrible, just very basic. But, it did the job. The walls are a little thin, so it seemed like we were part of the party that was happening a few doors down. Parking is very expensive; about $25 a day.
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10.0review from
Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.
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10.0review from
Great size room and an awesome location! Friendly and helpful staff and all for a great rate!
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4.5review from
Location great. room unremarkable. Tired property breakfast and parking not included
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8.0review from
The location was awesome, we were able to walk to anywhere in the French Quarter with no problem. The security staff were very nice. I did not like was how the bathroom in our room did not have a proper door. The door was a closet-stlye door with slats. Also, during our stay there was a heavy rainstorm that crippled the hotel staff with flooding in the lobby area and restaurant. We wanted breakfast, but the staff seemed quite flustered and did not want to seat us in the restaurant, even though the rain had ended.
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10.0review from
The rooms was charming . Location excellent , large king bed very comfortable, room spacious . Really nothing, ice on first floor but fine
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10.0review from
Location and service No pool lighting to keep it open later.. It would be nice to use it later
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10.0review from
We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again. It seemed a theme throughout New Orleans that the entire city is getting a face lift, our hotel included. Didn't ruin my stay or really bug me all that much, but there were people painting right outside our window early in the morning
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8.0review from
Attentiveness of Hotel Staff & Manager. Dealt with bug problem very quickly & professionally. Made remainder of stay very enjoyable. Finding a roach in bathroom.
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10.0review from
Felt safe and welcomed- solo traveler All was well...nothing is perfect. Rate 9 on scale of 1to10 with 10 being the highest
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8.0review from
Little over priced
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8.0review from
The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery. The bathroom looked like something you find in a Motel 6. It wasn't terrible, just very basic. But, it did the job. The walls are a little thin, so it seemed like we were part of the party that was happening a few doors down. Parking is very expensive; about $25 a day.
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10.0review from
Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.
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10.0review from
Great size room and an awesome location! Friendly and helpful staff and all for a great rate!
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6.8review from
Most of the staff were friendly and responsible. Food in restaurant was decent--coffee better than Cafe du Monde! The room was not in tip-top shape ..It could use some freshening.
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7.1review from
The lobby was very inviting. I loved the courtyard. The location was great. We arrived at 1030 and had to wait until 1600 for a room to be open. When we were able to go to the room, we noticed it was not very clean. There was trash from the previous occupants laying around the bed. We stayed two nights and on the second day after housekeeping made our beds, they did not leave any new soap or towels and left their cleaning supplies in our bathroom. The first night was quiet, but the second night there were guests yelling and running down our hall at all hours of the night. Id prefer they would have gone back to Bourbon street to do that.
