Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.3 "Terrific location."8.9 "89%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 7.1 "Easily accessible by car , said 71%." -
8.7 "Great service."9.1 "91% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 9.6 "Hotel security was great , thought 96%." 9.0 "90% wereimpressed by the valet service ." 8.8 "88% said theconcierge service was amazing ." 7.1 "71% werehappy with the room service ." 10.0 "100% said therecreation staff was great ." -
8.7 "Bar is amazing."9.2 "
Delicious alcoholic drinks , according to 92%." -
8.6 "Pool is good."
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5.9 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." -
5.8 "Average value."5.8 "
Breakfast prices were ok , according to 58%." -
5.5 "Average comfort."5.6 "For only 56%, the
noise level was all right ." -
5.2 "Average amenities."6.5 "65% considered the
lobby entrance to be so-so ." -
3.9 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."8.9 "89%
liked the proximity to shopping ." -
9.0 "Incredible bar."9.4 "
Delicious alcoholic drinks , according to 94%." -
8.6 "Pool is good."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 8.9 "89% wereimpressed by the valet service ." -
7.2 "Good breakfast."
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6.0 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." -
5.8 "Average comfort."5.7 "For only 57%, the
noise level was all right ." -
5.5 "Average value."
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5.0 "Average amenities."
Overall Rating
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9.4 "Terrific location."9.1 "91%
liked the proximity to shopping ." -
8.6 "Pool is good."
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8.5 "Bar is amazing."9.0 "
Delicious alcoholic drinks , according to 90%." -
8.5 "Great service."8.9 "89% found the
staff to be very friendly ." -
7.8 "Good breakfast."
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5.4 "Average comfort."5.5 "For only 55%, the
noise level was all right ." -
5.4 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
4.9 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ."
Overall Rating
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9.3 "Terrific location."
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8.7 "Great service."
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5.8 "Rooms are ok."
Overall Rating
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9.4 "Terrific location."
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." -
5.9 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
Staff was great. Location is right in the middle of Bourbon St. Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.
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10.0review from
Friendly staff, everything worked Noithing
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7.7review from
Location Water bottle and wrapper were left in the room from previous occupant.
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8.2review from
Great location right on Bourbon Street, clean rooms friendly staff. Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.
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7.7review from
The bellboy was amazing and the location was great! But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.
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8.5review from
Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice. One elevator was being renovated, so we took the stairs most of the time.
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10.0review from
Bourbon street is blocked at night. Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you
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10.0review from
location was perfect especially for the price. Staff was extremely friendly I did not like that I wasn't able to spend more time there!
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9.7review from
The help I received at the front desk from everyone was top notch!
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4.0review from
Service was really bad, no ac nightmare of a night
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10.0review from
hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas
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6.6review from
Great location. The floor was surprisingly comfortable. The cleaning staff was very nice and tolerant of our shenanigans. The bartender downstairs was super sweet...she continued to give us alcohol even when we totally should have been cut off. The luggage valet made an excellent skateboard. The concierge was very helpful although he kept trying to sell us on signing up our group on a swamp tour with 30 minutes notice...there was no way we would be able to gather our group that quickly even if we weren't highly intoxicated. Also, he seemed irritated when we suggested they allow us to drive fan boats as a part of the tour. Our lamp was broken and glued back together. "The bathroom doesn't work right," kept being mentioned throughout our stay. Not enough towels to make a decent blanket. Would have liked a vent in the bathroom to filter out "unpleasant" scents. The pool had way too much chlorine but it makes sense with all the urine that is released on a daily basis...maybe post a sign that reads "No urinating in pool."
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10.0review from
Friendly staff, everything worked Noithing
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8.2review from
Great location right on Bourbon Street, clean rooms friendly staff. Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.
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8.5review from
Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice. One elevator was being renovated, so we took the stairs most of the time.
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10.0review from
Bourbon street is blocked at night. Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you
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10.0review from
location was perfect especially for the price. Staff was extremely friendly I did not like that I wasn't able to spend more time there!
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9.7review from
The help I received at the front desk from everyone was top notch!
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10.0review from
hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas
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7.1review from
Staff was great. Location is right in the middle of Bourbon St. Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.
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7.7review from
Location Water bottle and wrapper were left in the room from previous occupant.
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7.7review from
The bellboy was amazing and the location was great! But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.
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6.6review from
Great location. The floor was surprisingly comfortable. The cleaning staff was very nice and tolerant of our shenanigans. The bartender downstairs was super sweet...she continued to give us alcohol even when we totally should have been cut off. The luggage valet made an excellent skateboard. The concierge was very helpful although he kept trying to sell us on signing up our group on a swamp tour with 30 minutes notice...there was no way we would be able to gather our group that quickly even if we weren't highly intoxicated. Also, he seemed irritated when we suggested they allow us to drive fan boats as a part of the tour. Our lamp was broken and glued back together. "The bathroom doesn't work right," kept being mentioned throughout our stay. Not enough towels to make a decent blanket. Would have liked a vent in the bathroom to filter out "unpleasant" scents. The pool had way too much chlorine but it makes sense with all the urine that is released on a daily basis...maybe post a sign that reads "No urinating in pool."
