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The Pontchartrain Hotel
4 stars

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70112, United States
New Orleans, LA
See location+1 504 323 1400
From
$28
Cheapest

rate per night

8.1
Very good
based on 507 reviews
507 reviews
Room type
Provider
Nightly total
King room
Standard room
Superior room

Photos of The Pontchartrain Hotel

Overview

The history of New Orleans is a great one! When travelers want to stay in town, they can choose from a wide array of hotels. The Pontchartrain Hotel is in the Garden District of New Orleans and is one of the most popular historic hotels here. Built in 1927, it has gained a lot of recognition for being one of the most beautiful hotels in the area.

Each room here features reading nooks, a work desk, flat screen television, hair dryer, bathrobe, mini bar, in-room safe, and Wi-Fi. There is plenty of dining on-site too. Guests can enjoy the flavors of New Orleans at Bayou Bar, Silverwhistle Café, Jack Rose, and Hot Tin. There are also plenty of options for guests to choose from in the area. Being in the Garden District, this means guests will have quite a bit of eateries to choose from.

There is so much to do in New Orleans and the Pontchartrain Hotel is incredibly close to it all. Guests can explore the Audubon Zoo, New Orleans Museum of Art, The National World War II Museum, Joy Theatre, Preservation Hall, Frenchman Art Market, Exodus Goods, Shaya, Pizza Domenica, and Spitfire Coffee.

When guests stay here, they will get a true New Orleans experience like no other. The rooms here are spacious and the staff is like no other. Guests of the Pontchartrain Hotel will receive the hospitality of the people of New Orleans. Booking is easy and staying here is a truly relaxing experience for all.

8.1
Very good rating
Based on 507 verified guest reviews

Latest deals for The Pontchartrain Hotel

Tue 7/8
Wed 7/9
Standard room
bed type unknown
1 king bed
bed type unknown
King room
bed type unknown
bed type unknown
1 king bed
Deluxe room
1 king bed
1 king bed
2 queen beds
Double room
bed type unknown
bed type unknown
2 double beds
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pontchartrain Hotel

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Express check-out
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Cribs available

Fitness

  • Fitness center

Reviews of The Pontchartrain Hotel

8.1
Very good
507 verified ratings
Wonderful
312
Very good
61
Good
47
Okay
31
Fair
25
Mediocre
15
Poor
16

Summary of reviews

Guests say
Guests appreciated the hotel's prime location and friendly staff, especially enjoying the rooftop bar and nearby attractions. However, many reviews highlighted issues with service, cleanliness, and maintenance, indicating that improvements are needed in these areas.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
Sort by:Most recent

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All reviews

2.0
Poor
Lyn, Jan 2025
Pretty building exterior, nice soap, pretty New Orleans style decor. The beds were comfortable but it is hard to sleep with the old wall heat unit blasting stinky mold smelling air all night. The room was dirty like don’t sit on the stained dingy furniture kind of dirty and mildew in the window and shower. Old damp smoke smell in the room. The carpet was pulled and stretched at the seams and edge ...
Read more
5.1
Fair
Anonymous, Mar 2017
Pros (+) Lobby. Room. Tin Roof Bar
Cons (-) Difficult to adjust air to cool. Shower removable spray comes off when water turned on and sprays in face and sprayed wife in hair outside when she used wetting entire room.. Over priced and overrated.
9.7
Wonderful
Mark, Jan 2017
Pros (+) The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there.
Cons (-) The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.
9.7
Wonderful
Anonymous, Jan 2017
Pros (+) Location, Restaurants, Bar
Cons (-) Uncomfortable Beds, no extra pillows

Location

2031 St. Charles Avenue, New Orleans, LA 70112

What's nearby

  • Robert E. Lee Monument0.7 mi
  • New Orleans Morial Convention Center1.1 mi
  • Mardi Gras World1.1 mi
  • Caesars Superdome1.1 mi
  • Place St. Charles1.3 mi
  • Saenger Theatre1.5 mi
  • Historic New Orleans Collection1.7 mi
  • Jackson Square1.9 mi
  • Bourbon Street1.9 mi
  • Canal Street New Orleans2.2 mi
  • New Orleans Mint2.2 mi
  • French Market2.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Pontchartrain Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
February
$224
$161
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 158% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Pontchartrain Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Pontchartrain Hotel

  • If you’re after a cheap room at The Pontchartrain Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in September and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pontchartrain Hotel, plan to stay on a Sunday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at The Pontchartrain Hotel was booked for on KAYAK in the last 2 weeks was $171, while the most expensive was $241.
  • How long should you stay at The Pontchartrain Hotel? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at The Pontchartrain Hotel

  • How do I get from the Louis Armstrong New Orleans International Airport to The Pontchartrain Hotel?

    The hotel can be easily reached both by taxi and by public transport from the airport. If you are looking at getting a cab, the trip will take around 45min with flat rates for taxi fares to the New Orleans center. Getting to the hotel will cost $36 for 2 people or $15 each if it’s a party of 3 or more. To use public transport, board bus line E-2 leaving from the airport and heading towards Tulane At Loyola. Get off at the last stop of the route, which is the Tulane At Loyola bus stop, and walk over to the S. Rampart At Gravier bus stop, which will be a 3min walk away. From there, board bus line 91 heading to Walmart At Tchoupitoulas and get off 11 stops later at the Jackston At St Charles stop. The hotel will then be a 1min walk away.

  • What are my options for breakfast when staying at The Pontchartrain Hotel?

    Breakfast at the hotel is served every morning at the Silver Whistle Café, which is located on the ground floor and is open from 7:00 am to 3:00 pm every day. You will be able to order from an a la carte menu, which offers both sweet options such as waffles, muffins, and yogurt mixed with granola and fruit, and savory options such as egg-based meals and ham and cheese sandwiches.

  • What are the parking rates at The Pontchartrain Hotel?

    If you are looking at driving to the hotel, you will be able to use the onsite parking facilities, which are available through valet parking for a fee of $35 per night with in and out privileges. If you are looking for a more economical option, free street parking is available but keep in mind that spots are very limited.

  • How can I organize an event at The Pontchartrain Hotel?

    The hotel has one event space that can either be set up in theater style for conferences, with round tables for a dinner or left empty for a standing event. The space can accommodate up to 250 guests at its maximum. The hotel has audio-visual equipment that you will be able to use, and if you wish to add some catering, it can be organized through a third party service provider that the hotel uses on a regular basis.

  • What is the pet policy at The Pontchartrain Hotel?

    The hotel has a number of pet friendly rooms located on the second floor and welcomes both pet cats and pet dogs. You are allowed to have up to 2 pets per guestroom, with a maximum weight of 50 lb per pet, and you will be paying a pet fee of $75 per pet per stay. If you need to take your dog out for their daily walk or to play, you will find a small green area in the vicinity of the hotel.(Prices checked 06/08/19).

  • Where is The Pontchartrain Hotel located?

    The Pontchartrain Hotel is located at 2031 St. Charles Avenue in Garden District, 1.4 miles from the center of New Orleans. Robert E. Lee Monument is the closest landmark to The Pontchartrain Hotel.

  • When is check-in time and check-out time at The Pontchartrain Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Pontchartrain Hotel.

  • Does The Pontchartrain Hotel offer free Wi-Fi?

    Yes, The Pontchartrain Hotel offers free Wi-Fi.

  • How far is The Pontchartrain Hotel from the airport?

    The Pontchartrain Hotel is 11.4 miles from New Orleans Louis Armstrong. The Pontchartrain Hotel is 68.8 miles from Gulfport Biloxi Regional.

  • How does KAYAK find such great The Pontchartrain Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pontchartrain Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pontchartrain Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pontchartrain Hotel.

See more FAQs

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3-star hotel
18% cheaperSt Charles Coach House, Ascend Hotel Collection8.7 Excellent (651 reviews)0.05 miRestaurant, Free Wi-Fi, Tea/coffee maker$116+
3-star hotel
14% cheaperClub Wyndham Avenue Plaza8.1 Excellent (776 reviews)0.02 miOutdoor pool, Fitness center, Restaurant$122+
3-star hotel
7% cheaperHotel Tonnelle New Orleans, A Tribute Portfolio Hotel8.4 Excellent (774 reviews)0.1 miFitness center, Restaurant, Bar/Lounge$132+
3-star hotel
Henry Howard Hotel9 Excellent (100 reviews)0.1 miBar/Lounge, Room service, Free Wi-Fi$198+
3-star hotel
Henry Howard Hotel9 Excellent (100 reviews)0.1 miBar/Lounge, Room service, Free Wi-Fi$198+
3-star hotel
18% cheaperSt Charles Coach House, Ascend Hotel Collection8.7 Excellent (651 reviews)0.05 miRestaurant, Free Wi-Fi, Tea/coffee maker$116+
3-star hotel
7% cheaperHotel Tonnelle New Orleans, A Tribute Portfolio Hotel8.4 Excellent (774 reviews)0.1 miFitness center, Restaurant, Bar/Lounge$132+
3-star hotel
14% cheaperClub Wyndham Avenue Plaza8.1 Excellent (776 reviews)0.02 miOutdoor pool, Fitness center, Restaurant$122+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.6
1.4 mi
New Orleans Louis Armstrong
11.2 mi