Pros (+) - Walking distance to restaurants in the area - Street-car - Friendly staff - Clean rooms - Cheesecake Bistro Copeland's located on the 1st floor
Cons (-) - Wifi was slow - Paying for parking
3 stars
St Charles Coach House, Ascend Hotel Collection
2001 St. Charles Ave, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 558 9966Photos of St Charles Coach House, Ascend Hotel Collection
Overview
Get together at the St Charles Coach House, Ascend Hotel Collection in New Orleans, LA near the Mercedes-Benz Superdome. This smoke-free hotel is near destinations like the French Quarter, Bourbon Street, Smoothie King Center, Tulane University and Ernest N. Morial Convention Center. Enjoy amenities like free WiFi, business center, free weekday newspaper and Copeland Cheesecake Bistro, located at the hotel. Rooms include a flat-screen TV, refrigerator, microwave and coffee maker. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Hotel requires a credit card or 50.00 cash deposit at check in.
Latest deals for St Charles Coach House, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at St Charles Coach House, Ascend Hotel Collection
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Things to do
- Eco tourism
- Bicycle rental
- Casino
- Board games/puzzles
- Golf
- Canoeing
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Reviews of St Charles Coach House, Ascend Hotel Collection
8.7
Very good
637 verified ratings
Wonderful
398
Very good
105
Good
65
Okay
24
Fair
22
Mediocre
9
Poor
14
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, making it easy to explore the area. Many reviews highlighted the cleanliness of the rooms and the beautiful decor. However, there were several complaints regarding the breakfast options and some amenities like parking fees and limited fitness facilities. Overall, the hotel offers a pleasant stay with room for improvement in certain areas.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) Hotel room had huge sq. footage - had a couch and table in addition to queen beds. It was also very quiet, had a good night sleep compared to other parts of downtown New Orleans. With the crazy prices for hotels in New Orleans you can say it was an fairly decent deal, but in other cities I'd say it's a bit overpriced for what you get.
Cons (-) The hotel staff was friendly and quickly efficient, service itself was fine, but they were very unprofessional looking - shirts were stained, untucked - and they were talking with each other about non-hotel business in front of customers. Even for a no-thrills hotel, I was surprised by the overall lack of presentation.
Pros (+) Helpful staff at check in and after; nice accommodations and room features for us given we had an infant with us--refrigerator with freezer compartment, microwave, brought us a pack and play for our infant; and location is nice as the street car is on the street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers free parking, a convenient location with easy access to the trolley, and a spacious, clean, and comfortable room with a walk-in shower.
Is the hotel staff accommodating and helpful?
Yes, the staff is exceptional, friendly, and accommodating, providing a warm welcome and going above and beyond to ensure guests' comfort.
What practical amenities does the hotel offer?
The hotel provides a secure parking garage, a trolley stop right outside, and a spacious room with a sitting area and a patio for relaxation.
How is the cleanliness of the hotel and its rooms?
The hotel and rooms are clean, well-appointed, and equipped with everything needed for a comfortable stay, although some guests reported issues with cleanliness in specific rooms.
What can guests expect during their stay?
Guests can expect a convenient location in the upscale Garden District, friendly and attentive staff, and a quirky, spacious room with access to a shared balcony area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests experienced noise from the street and hotel functions, so consider requesting a room away from potential sources of noise.
Consider Bringing Earplugs
A few guests mentioned being able to hear conversations in the hallway and neighboring rooms, so packing earplugs might help ensure a peaceful night's sleep.
Check Room Amenities
Some guests found that certain amenities, such as the sofa, were not as clean as expected, so it may be helpful to inspect the room upon arrival and report any issues to the staff.
Utilize the Free Parking
Take advantage of the hotel's free parking, which several guests found to be convenient and secure.
Explore Nearby Dining Options
While the hotel does not offer breakfast or dinner facilities, there are various dining options nearby, as mentioned by guests.
Request a Quieter Room
If sensitive to noise, consider requesting a room that is not near the elevator, as some guests reported noise disturbances from this area.
Take Advantage of the Streetcar
The hotel's location on the St. Charles streetcar line makes it convenient for exploring the city, as noted by several guests.
Consider the Bathroom Layout
Some guests found the bathroom layout to be tight, particularly the vanity area, so it may be worth considering this aspect when selecting a room.
Be Mindful of Seasonal Events
If planning a visit during Mardi Gras, be aware that rooms with balconies facing the parade route may not be worth the extra cost, as mentioned by some guests.
Appreciate the Unique Charm
Embrace the hotel's unique charm and convenient location in the Garden District, as highlighted by several guests.
Location
2001 St. Charles Ave, New Orleans, LA 70130
What's nearby
- Robert E. Lee Monument0.7 mi
- New Orleans Morial Convention Center1 mi
- Mardi Gras World1.1 mi
- Caesars Superdome1.1 mi
- Place St. Charles1.3 mi
- Saenger Theatre1.5 mi
- Historic New Orleans Collection1.7 mi
- Jackson Square1.8 mi
- Bourbon Street1.8 mi
- Canal Street New Orleans2.1 mi
- New Orleans Mint2.2 mi
- French Market2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about St Charles Coach House, Ascend Hotel Collection
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $166 |
Average price (weekend night) | $163 |
When to book a room at St Charles Coach House, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.2 mi |
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