CitizenM is a downtown Manhattan boutique hotel that features wall-to-wall windows for stunning city views all around. The 300 guest rooms are designed with comfort in mind, including ambient lighting, free WiFi, rain showers, and XL king-size beds for all guests. This is a stylish, modernly appointed hotel with a lobby that feels like a living room. There is plenty of seating, WiFi, televisions, and workspaces spread out throughout the lobby to make guests feel at home. Guests can also enjoy canteenM, the onsite restaurant for great food and quick bites.
For the ultimate view of the city, the rooftop bar is a must-see. Known as cloudM, this bar features the same wall-to-wall windows as the guest rooms, modern seating, and great cocktails on the 21st floor of the hotel. There is an onsite fitness center and a bar that turns from coffee bar to cocktail bar, depending on the time of day. Guests staying at citizenM can enjoy food and drinks 24 hours a day onsite, or visit many of the local cafes and restaurants just steps from the hotel in Manhattan.
This hotel is situated on New York City’s Lower East Side, just 8 minutes from Bloomingdale’s. It is also a 20-minute walk to Lower Manhattan, Little Italy, and SoHo. Other nearby attractions include Brooklyn Bridge, the World Trade Center, the Bowery Ballroom, Broadway, and the Museum of African Art. Guests can hop a subway to other attractions just a few miles away, including the Empire State Building, Madison Square Garden, Times Square, Rockefeller Center, and more.
Accessibility and suitability
Basics
Media and entertainment
Services and conveniences
Bathroom
General
Dining
Laundry
Health and safety
Parking and transportation
Bedroom
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the standout features of the hotel's rooms?
The hotel's rooms are designed with comfort in mind, featuring ambient lighting, free WiFi, rain showers, and XL king-size beds for all guests. The rooms also offer stunning city views through wall-to-wall windows.
Is there onsite parking available at the hotel?
Yes, the hotel offers onsite parking for the convenience of guests.
How is the food quality at the onsite restaurant and bar?
Guests can enjoy great food and quick bites at the onsite restaurant, canteenM, as well as a variety of cocktails and modern seating at the rooftop bar, cloudM, which features stunning city views.
What are guests saying about the cleanliness of the hotel?
While many guests have praised the hotel's cleanliness, some have mentioned that the rooms could have been more clean and updated. It's important to note that the hotel is committed to maintaining high cleanliness standards.
When is the best time to visit the hotel?
The hotel is situated on New York City’s Lower East Side, just minutes away from various attractions. The high season is in September, offering a great time to visit and enjoy the nearby sights and activities.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests highly recommend choosing a room with a city view, especially those with wall-to-wall windows, for a stunning experience.
Explore Nearby Attractions
The hotel's location offers easy access to various attractions such as Washington Square Park, Brooklyn Bridge, One World Trade Center, and more, making it convenient for sightseeing.
Consider Room Size for Longer Stays
While the rooms are stylish and modern, some guests suggest that the size may be more suitable for shorter stays or solo travelers, as it could be a bit tight for longer visits or multiple occupants.
Enjoy the Rooftop Bar
Don't miss out on visiting the rooftop bar, cloudM, for its breathtaking city views and great cocktails, as recommended by numerous guests.
Take Advantage of 24-Hour Dining
Guests appreciate the convenience of onsite food and drinks available 24/7, but also suggest exploring the nearby cafes and restaurants for a variety of dining options.
Check Out the Basement Lounge
The hotel's basement lounge/bar/restaurant space is highlighted as a fun and enjoyable area with 24-hour staff, providing a unique experience for guests.
Be Mindful of the Surrounding Area
Some guests mention the presence of homeless individuals and rats in the vicinity, so it's advisable to be aware of the surroundings when walking outside the hotel.
Consider Noise Levels
A few guests noted that the area can be noisy, so light sleepers may want to take this into account and consider requesting a quieter room location.
Appreciate the Modern Amenities
The hotel's use of technology, such as controlling room features with an iPad, is praised by guests for its modern and convenient approach.
Engage with Friendly Staff
Many guests commend the staff for their accommodating and friendly service, enhancing the overall experience of staying at the hotel.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $376 | $454 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 78% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 2.5 mi | New York LaGuardia | 7.4 mi |