Pros (+) Location, staff, cleanliness, and comfort.
Cons (-) Cheaper
4 stars
Crowne Plaza HY36 Midtown Manhattan
Photos of Crowne Plaza HY36 Midtown Manhattan
Overview
Located in the heart of Manhattan, the Crown Plaza HY36 is a very modern choice for travelers. This hotel does have a strong focus on business travelers. The HY36 Midtown Manhattan wants to help keep travelers productive and on top of their business game.
The hotel features many reasons to stay there. The Crown Plaza has beds that are made for a good night’s sleep. Each room also comes with an aromatherapy kit that helps guests to relax and unwind. Because they know how important sleep is, in the late night and morning hours, guests will never be disturbed by housekeeping or maintenance.
Wi-Fi is included in every room for no additional charge. The Crown Plaza knows just how important it is to be productive during the stay and is committed to helping business travelers meet their needs.
The hotel offers a 24-hour fitness center as well for those who are looking to stay fit, even on their business trips.
Rooms include spa showers, expanded bathroom vanities, coffee makers, hair dryers, and flat screen televisions.
The Crown Plaza HY36 is located just minutes away from Times Square and Broadway. Guests will love their stay here in a comfortable room, and they will get a true feel for how the city of Manhattan is. Once they are outside of the hotel, they will soon discover that they are in the heart of the hustle and bustle that is New York.
Latest deals for Crowne Plaza HY36 Midtown Manhattan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza HY36 Midtown Manhattan
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Toilet with grab rails
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
General
- Carpeted
- Storage available
Parking and transportation
- Parking
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Crowne Plaza HY36 Midtown Manhattan
8.7
Very good
1514 verified ratings
Wonderful
883
Very good
270
Good
169
Okay
71
Fair
56
Mediocre
23
Poor
42
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, noting that the rooms were generally well-kept and modern. However, several reviews highlighted issues with service, including unhelpful staff and problems with amenities. Some guests also mentioned room size concerns and additional charges that were unclear. Overall, while the hotel has many positive aspects, service consistency needs improvement.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
68 reviews
8.3 out of 10
1 review
9 out of 10
4 reviews
All reviews
Pros (+) The bed was comfortable. Champagne at check in. Convenient location. Baggage hold. They let you borrow an umbrella when it’s raining.
Cons (-) No issues.
Pros (+) Room was nice, and the staff friendly.
Cons (-) Price went up as we approach summer. People should get the same rate as when the stay started. 98/100
Pros (+) Staff was extremely accommodating. They let us check in early and gave us lots of recommendations on things to do in the city. Heat wasn’t working in our room when we checked in and they sent a technician up right away to get it fixed. We couldn’t have been more pleased with our stay. Great location and amazing staff!
Cons (-) Rooms were a bit small.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers spa showers, expanded bathroom vanities, coffee makers, hair dryers, and flat screen televisions in every room. Additionally, guests can enjoy a 24-hour fitness center and complimentary Wi-Fi.
How is the hotel's cleanliness and hygiene?
Guests have consistently praised the hotel's cleanliness, with many reviews highlighting the modern and clean rooms, as well as the comfortable bedding. The hotel also follows enhanced cleaning and safety protocols, ensuring a safe and clean environment for guests.
What can guests expect from the hotel's customer service?
Guests can expect excellent customer service from the hotel staff, as mentioned in numerous reviews. The staff is described as friendly, helpful, and accommodating, providing a warm welcome and ensuring a positive experience for guests.
Is parking available at the hotel?
Yes, the hotel offers parking for guests, providing convenience for those traveling by car. This amenity has been positively mentioned in guest reviews, adding to the overall positive experience.
When is the best time to visit the hotel?
The hotel's high season is in September, offering an ideal time for guests to experience the vibrant atmosphere of New York City. Additionally, the hotel's central location allows guests to explore nearby attractions such as Times Square and Broadway with ease.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the 24-Hour Fitness Center
Guests appreciated the convenience of the hotel's 24-hour fitness center, which is ideal for staying fit during business trips or leisure stays.
Consider Noise Levels
Some guests noted that the hotel is located in a bustling area, and street noise could be an issue for some rooms. Light sleepers may want to request a room on a higher floor or bring earplugs.
Explore Nearby Attractions
The hotel's proximity to Times Square, Broadway, and other iconic landmarks makes it an ideal base for exploring the city. Guests can easily walk to many popular attractions and entertainment venues.
Check Room Size
A few guests mentioned that the rooms, while modern and clean, were smaller than expected. Travelers who prefer more spacious accommodations may want to inquire about room size options.
Be Mindful of the Surrounding Area
Some guests noted the presence of homeless individuals and street noise in the vicinity of the hotel. While this is beyond the hotel's control, it's something to consider for those sensitive to urban environments.
Enjoy the Spa Showers
The spa showers in the rooms were highlighted by several guests for their quality and comfort. Guests can look forward to a relaxing shower experience during their stay.
Take Advantage of Early Check-In
Guests appreciated the hotel's flexibility with early check-in when rooms were available. Arriving guests may want to inquire about the possibility of an early check-in to start their stay smoothly.
Consider Room Temperature
A few guests mentioned challenges with room temperature control, noting that the rooms could be warm. Adjusting the thermostat or requesting assistance from the staff may help ensure a comfortable room temperature.
Utilize the Business Center
Business travelers can take advantage of the hotel's business center and other amenities tailored to their needs, such as meeting facilities and room service.
Location
320 West 36th Street, New York, NY 10018
What's nearby
- Madison Square Garden428 yd
- Koreatown0.5 mi
- Empire State Building0.6 mi
- Times Square0.6 mi
- Broadway0.7 mi
- Theatre District0.8 mi
- Rockefeller Center0.8 mi
- Museum of Modern Art1 mi
- New York City Center1 mi
- Midtown Center1.1 mi
- Tiffany & Co.1.2 mi
- United Nations Headquarters1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza HY36 Midtown Manhattan
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $456 |
Average price (weekend night) | $381 |
When to book a room at Crowne Plaza HY36 Midtown Manhattan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 6.5 mi |
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