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DoubleTree by Hilton Hotel New York City - Chelsea
4 stars

DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
New York, NY
See location+1 212 564 0994
From
$85
Cheapest

rate per night

7.2
Good
based on 3191 reviews
3,191 reviews

Photos of DoubleTree by Hilton Hotel New York City - Chelsea

Overview

Travelers to The Big Apple can stay on the outskirts of the city at New York Hotels’ DoubleTree by Hilton New York City in Chelsea. This upscale establishment features high-end amenities and luxurious accommodations fit for New York's lavish lifestyle.

Just steps from the 28th Street metro, the DoubleTree by Hilton New York City in Chelsea provides guests with access to the bright lights of Manhattan. The DoubleTree offers an assortment of standard guest rooms and suites, all equipped with a flat-screen TV, high-speed wireless internet, in-room fridge, down blanket, a coffee maker, hairdryer, signature bath products, and two-line phone. The King Jr. Suite adds a separate living room with pull-out bed sofa bed.

Travelers arriving on business can make use of the full business center with complimentary printing and photocopying service. The hotel has convenient access to Midtown through the city’s subway line so guests can enjoy the city feel without being in the midst of the hustle and bustle.

Chelsea is home to many attractions, including High Line Park, the Chelsea Market, Bryant Park, Herald Square, Madison Square Garden, and Rockefeller Center. The Empire State Building is less than a ten-minute walk away and Times Square is less than a mile.

Guests at the DoubleTree in Chelsea can dine on American cuisine at Chelton’s Bar and Grille or step away from the hotel to experience the exquisite cuisine that awaits in the city. Chelsea may not be in the heart of Times Square, but Chelsea puts business and leisure travelers in range of New York’s many attractions.

7.2
Good rating
Based on 3,191 verified guest reviews

Latest deals for DoubleTree by Hilton Hotel New York City - Chelsea

Wed 5/28
Thu 5/29
Double room
2 double beds
bed type unknown
2 double beds
Standard room
bed type unknown
bed type unknown
bed type unknown
Queen room
1 queen bed
1 queen bed
1 queen bed
King room
1 king bed
1 king bed
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at DoubleTree by Hilton Hotel New York City - Chelsea

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • No smoking

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk

General

  • Window
  • Family rooms
  • Seating area
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Outdoor

  • Balcony

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Reviews of DoubleTree by Hilton Hotel New York City - Chelsea

7.2
Good
3191 verified ratings
Wonderful
801
Very good
713
Good
676
Okay
334
Fair
303
Mediocre
136
Poor
228

Summary of reviews

Guests say
Guests appreciated the helpful and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the small size of the accommodations. The location received mixed reviews, with some guests finding it convenient while others felt it could be better. Overall, while some aspects of the hotel were praised, significant improvements are needed in cleanliness and room size.
AI-Generated from customer reviews
Service8.5 out of 10
Location5 out of 10
Cleanliness1 out of 10
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All reviews

6.0
Okay
Keir, Mar 2024
Elevators are a nightmare. Had to wait 15-20 to get an elevator to/from 24th floor. Water was turned off on 2nd day from 1pm-4pm with limited notice (small sign in elevator) that you had to look for to notice. There were no options given on alternative restroom options (I was working from my room that afternoon and on Zoom calls, and had to wait 15 mins for an elevator to take a break, go downstai...
Read more
10
Wonderful
Edward, Jul 2023
Great people make a great experience. Excellent culture and genuinely nice people.
4.0
Mediocre
Cat, Mar 2023
While I understand that space in NY is an issue, these were the tiniest rooms I've seen since my European travels. They were also in a poor state. The bottom bathroom shelf was broken and had broken a tile and the handles on the drawers/cabinet were loose. There were issues with the elevators during our entire stay. Only 2 elevators for 27 floors and 1 was broken for about half of our days. I unde...
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2.0
Poor
Evan, Aug 2022
The location was great but the room was very small and had a lot of issues. The curtain was broken, only half of the AC unit works and the shower pressure was awful. After bringing these issues to the front desk, an employee was sent to take a look but could not fix any of the issues; but nothing was done. They did not move our room, they did not give us a discount, just simply “I’m sorry, don’t w...
Read more
7.7
Good
Paul, Dec 2019
Pros (+) Staff
Cons (-) Location could have been better Rooms could use updating
7.4
Good
Chris, Nov 2019
Pros (+) Great location
Cons (-) EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
10
Wonderful
Saul, Jan 2019
Pros (+) This hotel is good location
Cons (-) The elevator
10
Wonderful
Abia, Aug 2018
Pros (+) It was near majority of my attractions!! Subway was nearby!!
Cons (-) Nothing
6.0
Okay
Anonymous, Aug 2017
Pros (+) It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons (-) The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold...
Read more
10
Wonderful
Anonymous, Jun 2017
Pros (+) Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

Location

128 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown343 yd
  • Madison Square Garden411 yd
  • Empire State Building0.3 mi
  • Times Square0.9 mi
  • Broadway1 mi
  • Rockefeller Center1 mi
  • Theatre District1.1 mi
  • United Nations Headquarters1.2 mi
  • Museum of Modern Art1.2 mi
  • New York City Center1.3 mi
  • Midtown Center1.3 mi
  • Tiffany & Co.1.4 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about DoubleTree by Hilton Hotel New York City - Chelsea

Low season

January

High season

October

Average price (weeknight)

$278

Average price (weekend night)

$243
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 63% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at DoubleTree by Hilton Hotel New York City - Chelsea

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at DoubleTree by Hilton Hotel New York City - Chelsea

  • If you’re after a cheap room at DoubleTree by Hilton Hotel New York City - Chelsea, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton Hotel New York City - Chelsea, plan to stay on a Sunday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at DoubleTree by Hilton Hotel New York City - Chelsea was booked for on KAYAK in the last 2 weeks was $157, while the most expensive was $551.
  • How long should you stay at DoubleTree by Hilton Hotel New York City - Chelsea? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at DoubleTree by Hilton Hotel New York City - Chelsea

  • Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

    DoubleTree by Hilton Hotel New York City - Chelsea is located at 128 West 29th Street in Chelsea, 0.7 miles from the center of New York. Koreatown is the closest landmark to DoubleTree by Hilton Hotel New York City - Chelsea.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel New York City - Chelsea?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton Hotel New York City - Chelsea.

  • Does DoubleTree by Hilton Hotel New York City - Chelsea offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel New York City - Chelsea offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel New York City - Chelsea from the airport?

    DoubleTree by Hilton Hotel New York City - Chelsea is 1.2 miles from New York Skyports SPB.

  • How does KAYAK find such great DoubleTree by Hilton Hotel New York City - Chelsea hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel New York City - Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel New York City - Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel New York City - Chelsea.

See more FAQs

Nearby hotels and places to stay

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7% cheaperHotel Hayden7.2 Good (3,082 reviews)0.04 miFitness center, Restaurant, Tea/coffee maker$214+
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7% cheaperHotel Hayden7.2 Good (3,082 reviews)0.04 miFitness center, Restaurant, Tea/coffee maker$214+
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MADE Hotel8.7 Excellent (2,319 reviews)0.1 miRestaurant, Bar/Lounge, Room service$350+
3-star hotel
Hyatt House New York/Chelsea8.5 Excellent (3,185 reviews)0.06 miFitness center, Room service, Free Wi-Fi$271+
4-star hotel
Kimpton Hotel Eventi8.4 Excellent (1,322 reviews)0.08 miFitness center, Restaurant, Bar/Lounge$347+
4-star hotel
SpringHill Suites by Marriott New York Manhattan/Chelsea8.4 Excellent (5,060 reviews)0.06 miFitness center, Room service, Free Wi-Fi$275+

Good to know

Value for money

7.0

Distance to city center

0.7 mi

Nearest Airport

New York LaGuardia

Distance to airport

6.5 mi