DoubleTree by Hilton Hotel New York City - Chelsea

4 stars
7.7
Good
based on 4170 reviews
4,170 reviews
Thu 10/8
-
Fri 10/9
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Travelers to The Big Apple can stay on the outskirts of the city at New York Hotels’ DoubleTree by Hilton New York City in Chelsea. This upscale establishment features high-end amenities and luxurious accommodations fit for New York's lavish lifestyle.

Just steps from the 28th Street metro, the DoubleTree by Hilton New York City in Chelsea provides guests with access to the bright lights of Manhattan. The DoubleTree offers an assortment of standard guest rooms and suites, all equipped with a flat-screen TV, high-speed wireless internet, in-room fridge, down blanket, a coffee maker, hairdryer, signature bath products, and two-line phone. The King Jr. Suite adds a separate living room with pull-out bed sofa bed.

Travelers arriving on business can make use of the full business center with complimentary printing and photocopying service. The hotel has convenient access to Midtown through the city’s subway line so guests can enjoy the city feel without being in the midst of the hustle and bustle.

Chelsea is home to many attractions, including High Line Park, the Chelsea Market, Bryant Park, Herald Square, Madison Square Garden, and Rockefeller Center. The Empire State Building is less than a ten-minute walk away and Times Square is less than a mile.

Guests at the DoubleTree in Chelsea can dine on American cuisine at Chelton’s Bar and Grille or step away from the hotel to experience the exquisite cuisine that awaits in the city. Chelsea may not be in the heart of Times Square, but Chelsea puts business and leisure travelers in range of New York’s many attractions.

7.7
Good
4170 reviews

Latest deals for DoubleTree by Hilton Hotel New York City - Chelsea

Thu 10/8
-
Fri 10/9
Deals from
$116
•Cheapest rate per night
Compare prices for King room, Standard room and 49 more DoubleTree by Hilton Hotel New York City - Chelsea deals.
King room, 1 king bed
$116
nightly with fees
King room, 1 king bed
$132
nightly with fees
Queen room, 1 queen bed
$155
nightly with fees
Queen room, bed type unknown
$156
nightly with fees
Queen room, bed type unknown
$158
nightly with fees
Standard room, bed type unknown
$160
nightly with fees
Double room, 1 twin bed
$169
nightly with fees
King room, bed type unknown
$190
nightly with fees
Queen room, bed type unknown
$195
nightly with fees
King room, bed type unknown
$216
nightly with fees
Queen room, 1 queen bed
$217
nightly with fees
Standard room, 2 double beds
$259
nightly with fees
Double room, 2 double beds
$264
nightly with fees
King room, 1 king bed
$295
nightly with fees
Standard room, bed type unknown
$326
nightly with fees
King room, 1 king bed
$393
nightly with fees
King room, 1 king bed
$411
nightly with fees
Standard room, bed type unknown
$472
nightly with fees
King room, bed type unknown
$499
nightly with fees
Double room, 2 double beds
$521
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at DoubleTree by Hilton Hotel New York City - Chelsea

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of DoubleTree by Hilton Hotel New York City - Chelsea

7.7
Good
4170 verified ratings
Wonderful
1137
Very good
952
Good
811
Okay
408
Fair
379
Mediocre
163
Poor
324

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it convenient for exploring the city and accessing transportation. Many reviewers also appreciated the accommodating staff and clean rooms. However, there were significant complaints about the elevator system, with many guests experiencing long waits and frustration due to only two elevators serving many floors. Some guests also mentioned small room sizes and occasional issues with cleanliness or service, but overall, the location and staff were the most positively highlighted aspects.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness5 out of 10
Service5 out of 10
Room Size1.5 out of 10
Elevators0 out of 10
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All reviews

6.0
Okay
Keir, Mar 2024
Elevators are a nightmare. Had to wait 15-20 to get an elevator to/from 24th floor. Water was turned off on 2nd day from 1pm-4pm with limited notice (small sign in elevator) that you had to look for to notice. There were no options given on alternative restroom options (I was working from my room that afternoon and on Zoom calls, and had to wait 15 mins for an elevator to take a break, go downstai...
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10
Wonderful
Edward, Jul 2023
Great people make a great experience. Excellent culture and genuinely nice people.
4.0
Mediocre
Cat, Mar 2023
While I understand that space in NY is an issue, these were the tiniest rooms I've seen since my European travels. They were also in a poor state. The bottom bathroom shelf was broken and had broken a tile and the handles on the drawers/cabinet were loose. There were issues with the elevators during our entire stay. Only 2 elevators for 27 floors and 1 was broken for about half of our days. I unde...
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2.0
Poor
Evan, Aug 2022
The location was great but the room was very small and had a lot of issues. The curtain was broken, only half of the AC unit works and the shower pressure was awful. After bringing these issues to the front desk, an employee was sent to take a look but could not fix any of the issues; but nothing was done. They did not move our room, they did not give us a discount, just simply “I’m sorry, don’t w...
Read more
7.7
Good
Paul, Dec 2019
Pros (+) Staff
Cons (-) Location could have been better Rooms could use updating
7.4
Good
Chris, Nov 2019
Pros (+) Great location
Cons (-) EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
10
Wonderful
Saul, Jan 2019
Pros (+) This hotel is good location
Cons (-) The elevator
10
Wonderful
Abia, Aug 2018
Pros (+) It was near majority of my attractions!! Subway was nearby!!
Cons (-) Nothing
6.0
Okay
Anonymous, Aug 2017
Pros (+) It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons (-) The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold...
Read more
10
Wonderful
Anonymous, Jun 2017
Pros (+) Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

Location

128 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown352 yd
  • Madison Square Garden419 yd
  • Empire State Building0.3 mi
  • Times Square0.9 mi
  • Broadway1 mi
  • Rockefeller Center1 mi
  • Theatre District1.1 mi
  • United Nations Headquarters1.2 mi
  • Museum of Modern Art1.2 mi
  • New York City Center1.3 mi
  • Midtown Center1.3 mi
  • Tiffany & Co.1.4 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about DoubleTree by Hilton Hotel New York City - Chelsea

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
December
$574
$462
Cheapest month to stay with an average 68% drop in price.
Most expensive month to stay with an average 52% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

DoubleTree by Hilton Hotel New York City - Chelsea

Which month has the cheapest rates at DoubleTree by Hilton Hotel New York City - Chelsea?

The cheapest month to stay at DoubleTree by Hilton Hotel New York City - Chelsea is January, with an average nightly rate of $177. The most expensive month is December at $448 per night.

What is the cheapest day to book DoubleTree by Hilton Hotel New York City - Chelsea?

The cheapest day to book DoubleTree by Hilton Hotel New York City - Chelsea is Sunday, with an average nightly rate of $277. The most expensive day is Monday at $795 per night.

How far in advance should you book DoubleTree by Hilton Hotel New York City - Chelsea?

To get the best price at DoubleTree by Hilton Hotel New York City - Chelsea, book around 9 weeks in advance. This could save you approximately 27% compared to booking last minute.

KAYAK's top tips for your stay at DoubleTree by Hilton Hotel New York City - Chelsea

  • If you’re after a cheap room at DoubleTree by Hilton Hotel New York City - Chelsea, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton Hotel New York City - Chelsea, plan to stay on a Sunday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at DoubleTree by Hilton Hotel New York City - Chelsea was booked for on KAYAK in the last 2 weeks was $252, while the most expensive was $608.
  • How long should you stay at DoubleTree by Hilton Hotel New York City - Chelsea? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at DoubleTree by Hilton Hotel New York City - Chelsea

  • Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

    DoubleTree by Hilton Hotel New York City - Chelsea is located at 128 West 29th Street in Chelsea, 0.7 miles from the center of New York. Koreatown is the closest landmark to DoubleTree by Hilton Hotel New York City - Chelsea.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel New York City - Chelsea?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton Hotel New York City - Chelsea.

  • Does DoubleTree by Hilton Hotel New York City - Chelsea offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel New York City - Chelsea offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel New York City - Chelsea from the airport?

    DoubleTree by Hilton Hotel New York City - Chelsea is 6.5 miles from New York LaGuardia.

  • How does KAYAK find such great DoubleTree by Hilton Hotel New York City - Chelsea hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel New York City - Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel New York City - Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel New York City - Chelsea.

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3-star hotel
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Good to know

Distance to city center

Nearest Airport

Distance to airport

0.7 mi
New York LaGuardia
6.5 mi