DoubleTree by Hilton Hotel New York City - Chelsea
Photos of DoubleTree by Hilton Hotel New York City - Chelsea
About DoubleTree by Hilton Hotel New York City - Chelsea
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
Travelers to The Big Apple can stay on the outskirts of the city at New York Hotels’ DoubleTree by Hilton New York City in Chelsea. This upscale establishment features high-end amenities and luxurious accommodations fit for New York's lavish lifestyle.
Just steps from the 28th Street metro, the DoubleTree by Hilton New York City in Chelsea provides guests with access to the bright lights of Manhattan. The DoubleTree offers an assortment of standard guest rooms and suites, all equipped with a flat-screen TV, high-speed wireless internet, in-room fridge, down blanket, a coffee maker, hairdryer, signature bath products, and two-line phone. The King Jr. Suite adds a separate living room with pull-out bed sofa bed.
Travelers arriving on business can make use of the full business center with complimentary printing and photocopying service. The hotel has convenient access to Midtown through the city’s subway line so guests can enjoy the city feel without being in the midst of the hustle and bustle.
Chelsea is home to many attractions, including High Line Park, the Chelsea Market, Bryant Park, Herald Square, Madison Square Garden, and Rockefeller Center. The Empire State Building is less than a ten-minute walk away and Times Square is less than a mile.
Guests at the DoubleTree in Chelsea can dine on American cuisine at Chelton’s Bar and Grille or step away from the hotel to experience the exquisite cuisine that awaits in the city. Chelsea may not be in the heart of Times Square, but Chelsea puts business and leisure travelers in range of New York’s many attractions.
Latest deals for DoubleTree by Hilton Hotel New York City - Chelsea
Amenities at DoubleTree by Hilton Hotel New York City - Chelsea
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Special diet menus (on request)
- Vending machine (drinks)
- Microwave
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
Services and conveniences
- Business center
- Express check-out
- Concierge service
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Seating area
- Storage available
Bedroom
- Fold-up bed
- Sofa bed
Workspace
- Laptop safe
- Fax/photocopying
Bathroom
- Hairdryer
Outdoor
- Balcony
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Hotel New York City - Chelsea
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Elevators are a nightmare. Had to wait 15-20 to get an elevator to/from 24th floor. Water was turned off on 2nd day from 1pm-4pm with limited notice (small sign in elevator) that you had to look for to notice. There were no options given on alternative restroom options (I was working from my room that afternoon and on Zoom calls, and had to wait 15 mins for an elevator to take a break, go downstairs and look for a nearby restaurant where I could use a bathroom. Front desk staff was pleasant, but housekeeping and other staff during the water outage were using the elevators and cutting in front of paying guests to use elevators and were not very friendly.. As a Hilton Diamond member with @150 night a year, I have never seen such a lack of organization in any Hilton branded hotel. Rooms were typical size form a NYC mid brand but not well laid out with closet blocking suitcase rack (only place to put it).
Great people make a great experience. Excellent culture and genuinely nice people.
While I understand that space in NY is an issue, these were the tiniest rooms I've seen since my European travels. They were also in a poor state. The bottom bathroom shelf was broken and had broken a tile and the handles on the drawers/cabinet were loose. There were issues with the elevators during our entire stay. Only 2 elevators for 27 floors and 1 was broken for about half of our days. I understand that these are mostly things that cannot be changed but just to give anyone planning a stay here an idea of what they will need to deal with.
The location was great but the room was very small and had a lot of issues. The curtain was broken, only half of the AC unit works and the shower pressure was awful. After bringing these issues to the front desk, an employee was sent to take a look but could not fix any of the issues; but nothing was done. They did not move our room, they did not give us a discount, just simply “I’m sorry, don’t worry we will fix them for the next guest”.
Pros. Staff
Cons. Location could have been better Rooms could use updating
Pros. Great location
Cons. EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms are equipped with a flat-screen TV, high-speed wireless internet, in-room fridge, down blanket, a coffee maker, hairdryer, signature bath products, and a two-line phone. The King Jr. Suite adds a separate living room with a pull-out sofa bed.
What dining options are available at the hotel?
Guests can dine on American cuisine at Chelton’s Bar and Grille or explore the exquisite cuisine available in the city. Special diet menus are available upon request, and there is a bar/lounge and a vending machine for drinks.
How is the cleanliness of the hotel maintained?
The hotel follows daily housekeeping protocols, and the guest accommodations are disinfected between stays. All plates, cutlery, glasses, and other tableware are sanitized, and the staff follows all safety protocols as directed by local authorities.
What are the nearby attractions to the hotel?
The hotel is conveniently located near attractions such as the Empire State Building, Bryant Park, High Line Park, Madison Square Garden, and Rockefeller Center, providing guests with easy access to the city's many attractions.
When is the best time to visit the hotel?
The high season is in December, offering a vibrant city experience, while the low season is in January. Guests can choose the season based on their preference for bustling city life or a quieter visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Location
The hotel's location in Chelsea provides easy access to many attractions, including the Empire State Building, Times Square, and High Line Park, making it convenient for sightseeing.
Be Mindful of Room Size
Some guests found the rooms to be smaller than expected, so if space is a priority, consider upgrading to a suite or larger room.
Check Elevator Wait Times
Several guests noted that the elevators can be slow and crowded, especially during peak times. Planning extra time for elevator waits can help avoid frustration.
Take Advantage of the Business Center
Business travelers appreciated the full business center with complimentary printing and photocopying services, making it convenient for work-related needs.
Consider Noise Levels
Some guests mentioned noise issues, including HVAC systems and thin walls. Light sleepers may want to pack earplugs or consider requesting a quieter room location.
Explore Dining Options
While the hotel offers American cuisine at Chelton’s Bar and Grille, guests also recommended exploring nearby coffee shops and bars for a variety of dining experiences.
Be Aware of Additional Charges
Some guests mentioned unexpected charges, such as a significant accidental fee and charges for pets. Checking the hotel's policies regarding additional fees can help avoid surprises.
Utilize the Fitness Center
Guests appreciated the on-site fitness center, providing a convenient option for maintaining workout routines while traveling.
Plan for Check-in and Check-out
With check-in available after 4:00 PM and check-out before 11:00 AM, guests may want to plan their arrival and departure times accordingly to make the most of their stay.
Location
What's nearby
- Empire State Building0.3 mi
- Bryant Park0.6 mi
- New York Public Library0.6 mi
- High Line0.7 mi
- Grand Central Terminal0.8 mi
- Times Square0.9 mi
- Broadway1 mi
- Rockefeller Center1 mi
- Washington Square Park1.2 mi
- Museum of Modern Art1.2 mi
- Fifth Avenue1.9 mi
- Frick Collection2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel New York City - Chelsea
When to book a room at DoubleTree by Hilton Hotel New York City - Chelsea
Top tips for your stay at DoubleTree by Hilton Hotel New York City - Chelsea
- If you’re after a cheap room at DoubleTree by Hilton Hotel New York City - Chelsea, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
- Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton Hotel New York City - Chelsea, plan to stay on a Saturday or Wednesday. The most expensive day is usually Tuesday.
- The cheapest price a room at DoubleTree by Hilton Hotel New York City - Chelsea was booked for on KAYAK in the last 2 weeks was $157, while the most expensive was $326.
- How long should you stay at DoubleTree by Hilton Hotel New York City - Chelsea? KAYAK users usually book their rooms here for 3 days.
FAQs when booking at DoubleTree by Hilton Hotel New York City - Chelsea
Where is DoubleTree by Hilton Hotel New York City - Chelsea located?
DoubleTree by Hilton Hotel New York City - Chelsea is located at 128 West 29th Street in Chelsea, 0.7 miles from the center of New York. Empire State Building is the closest landmark to DoubleTree by Hilton Hotel New York City - Chelsea.
When is check-in time and check-out time at DoubleTree by Hilton Hotel New York City - Chelsea?
Check-in time is 4:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton Hotel New York City - Chelsea.
Does DoubleTree by Hilton Hotel New York City - Chelsea offer free Wi-Fi?
Yes, DoubleTree by Hilton Hotel New York City - Chelsea offers free Wi-Fi.
How far is DoubleTree by Hilton Hotel New York City - Chelsea from the airport?
DoubleTree by Hilton Hotel New York City - Chelsea is 1.1 miles from New York Skyports SPB.
How does KAYAK find such great DoubleTree by Hilton Hotel New York City - Chelsea hotel deals?
KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel New York City - Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel New York City - Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel New York City - Chelsea.
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Value for money | 7.0 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 6.5 mi |