Holiday Inn New York City - Times Square By IHG

The hotel offers complimentary WiFi, in-room workstations, coffee makers, and mini-fridges in all guest rooms. There are also 24-hour business and fitness centers onsite, as well as a restaurant and bar featuring American cuisine.

Guests have praised the clean facilities and perfect location, while some mentioned that different surfaces in the room looked like they hadn’t been wiped down. However, the hotel overlooks the Hudson River and Empire State Building, giving visitors plenty to see right from their hotel room.

The staff are described as lovely and helpful, with some guests mentioning that the front desk staff went above and beyond with their customer service. However, a few guests reported that the staff was rude and disrespectful.

Guests have highlighted the great bed and great location, while others mentioned that the room was extremely small for four people and the beds were uncomfortable.

Off-site parking is available for a fee, and concierge services, wake up calls, porter service, and baggage hold are all available at no additional charge to guests of the hotel.

Several guests recommended requesting a room with a city view, especially of the Empire State Building, for a memorable experience.

Some guests mentioned that the rooms were smaller than expected, so if space is a priority, consider this when booking.

Several guests noted long wait times for the elevators, so consider using the stairs, especially during peak hours.

Some guests experienced issues with TV transmission, including buffering problems, so it may be worth checking this upon arrival if TV is important to you.

The hotel's proximity to Times Square, Bryant Park, and other attractions makes it convenient for exploring the city on foot.

A few guests mentioned noise disturbances, so light sleepers may want to consider this and possibly request a quieter room location.

Some guests reported issues with in-room amenities such as the coffee machine and room cards, so it may be helpful to verify these upon arrival.

While the hotel offers off-site parking for a fee, some guests found it inconvenient, so consider alternative parking options if needed.

The hotel offers accessibility features in most common areas and 14 accessible guest rooms, making it a good option for guests with mobility needs.

Some guests found the breakfast options to be less varied than advertised, so it may be worth checking this if breakfast is included in your stay.