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DoubleTree by Hilton New York Times Square West
4 stars

DoubleTree by Hilton New York Times Square West

350 West 40th Street, New York, NY 10018, United States
New York, NY
See location+1 212 607 8888
From
$27
Cheapest

rate per night

7.1
Good
based on 14871 reviews
14,871 reviews

Photos of DoubleTree by Hilton New York Times Square West

About DoubleTree by Hilton New York Times Square West

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities

DoubleTree by Hilton New York Times Square West offers guests convenient access to the Broadway Theater District. This makes this hotel an attractive destination for any Broadway lovers and theater aficionados. The hotel also offers guests amazing views of the Hudson River, the legendary Empire State Building, and downtown Manhattan's beautiful skyline. The location of this hotel also offers close proximity to the Madison Square Garden, the Chrysler Building, and Rockefeller Center. Other iconic attractions are also nearby. With all of this, guests are able to stay in a hotel that's in the middle of it all.

The friendly staff at this hotel welcomes guests immediately with a delicious chocolate chip cookie. Service like that is hard to beat and immediately makes guests feel welcome. Once guests check-in, they'll be able to settle into their rooms and find an inviting, 40-inch HD TV that offers a wide array of channels and movies for plenty of entertainment. A coffeemaker and ergonomically designed workspace also inhabit the room to make each guest's stay even more enjoyable. After all, if guests are staying on business, they're certainly going to need a nice, organized workspace to plan out projects and meet strict deadlines.

Free access to wireless Internet is also offered to every guest and blackout curtains are available for light sleepers who need a completely dark room for comfort. The hotel also offers a delicious restaurant serving up American favorites all day long. Guests can head to the hotel's rooftop lounge to enjoy live music and breathtaking views.

Latest deals for DoubleTree by Hilton New York Times Square West

Thu 8/1
Fri 8/2
Standard room
1 king bed
1 king bed
bed type unknown
Double room
1 king bed
2 double beds
1 king bed
King room
1 king bed
1 king bed
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at DoubleTree by Hilton New York Times Square West

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24hr front desk

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Allergy-free room
  • No smoking

General

  • Family rooms
  • Soundproof rooms
  • Telephone
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • TV

Things to do

  • Evening entertainment
  • Night club

Family friendly

  • Kids meals
  • Kid-friendly buffet

Bathroom

  • Hairdryer

Outdoor

  • Terrace/Patio

Fitness

  • Fitness center

Reviews of DoubleTree by Hilton New York Times Square West

7.1
Good14,871 verified reviews
7.0Couples
7.0Families
7.1Friends
7.1Solo
Pros +
Cons -

Show reviews that mention

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6Okay
Mathew, Jul 2023

I feel I need to lower my expectations on the Hilton brand. This is the second time I booked a Hilton-owned hotel through their app and arrived to find what is basically an old motel with the Hilton name slapped on it. The bathroom door particle board was disintegrating, the towels had ragged thready edges and were quite threadbare in places, the elevators were in disrepair... overalll, for nearly $300 a night I expected more from a Hilton hotel. The room is small (then again it is New York) but that much was expected. The furniture was shaky Ikea-type particle board with broken drawer runners. As far as staff, only the bellman who checked our baggage after check-out was friendly and helpful with a smile; the staff checking us in was curt and unsmiling. I don't think I'd book this hotel again, I would search for other hotels that were either closer to sights or in a better state of repair and cleanliness.

4Mediocre
Caroline, Dec 2021

Very bad. Elevators were not functioning correctly our whole stay and there was 15+ floors, broken bathroom door and broken safe cabinets.

2Poor
Anonymous, May 2021

Pros. Room itself was clean and fine for what I reserved

Cons. On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall building across the street from that. Just outside the window was a 15' gravel roof covered with trash. Coming and going involved going through a gauntlet of folks smoking pot and tobacco at the front door. None of these items are earth shattering, but it does make me think that Hilton is off their game. Back to Marriot if I have to stay in a chain.

2Poor
Anonymous, Apr 2021

Pros. Good location.

Cons. Please call to discuss thank you.

2Poor
Daniel, Apr 2021

Pros. Nothing

Cons. Everything

8.8Very good
Kathlene, Feb 2020

Pros. The staff were very accommodating and friendly!

Cons. Explain the roof access. Both elevators did not go to the roof deck.

10Wonderful
Alexander, Nov 2019

Pros. Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the hotel's unique offerings?

The hotel offers convenient access to the Broadway Theater District, amazing views of the Hudson River and downtown Manhattan's skyline, and a delicious rooftop lounge with live music and breathtaking views.

Is parking available at the hotel?

Yes, the hotel offers parking and valet parking for guests.

How is the food quality at the hotel?

The hotel offers a delicious restaurant serving American favorites all day long, and guests can also enjoy the hotel's rooftop lounge with live music and breathtaking views.

What can guests expect in terms of cleanliness?

The hotel provides daily housekeeping, and the rooms are equipped with blackout curtains for light sleepers who need a completely dark room for comfort.

When is the best time to visit the hotel?

The high season is in September, offering a great time to visit and enjoy the hotel's convenient location and amenities.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Hudson River and downtown Manhattan's skyline comes highly recommended.

Enjoy the Rooftop Lounge

While some guests were disappointed with the rooftop bar's accessibility, others enjoyed live music and breathtaking views. It's advisable to check the opening times and any restrictions beforehand to avoid disappointment.

Consider Room Size

Some guests found the rooms to be small, especially for accommodating multiple pieces of luggage. If space is a concern, it might be worth considering booking a larger room to ensure a comfortable stay.

Be Mindful of Noise

A few guests reported noise disturbances, such as faulty lights and partying on upper floors. It's advisable to inquire about the noise levels and request a quieter room if needed.

Check Elevator Wait Times

Elevator wait times were a common concern among guests, especially during peak hours. Planning for potential delays and being patient when using the elevators can help manage expectations.

Explore Nearby Attractions

The hotel's proximity to Times Square, Broadway, and other iconic attractions makes it a convenient choice for exploring the city. Guests can take advantage of the central location for easy access to popular tourist activities.

Verify Rooftop Bar Access

If the rooftop bar is a key attraction, it's recommended to verify its availability and any age restrictions, especially for guests traveling with children, to avoid disappointment.

Consider Business Needs

For business travelers, the hotel offers an ergonomically designed workspace and free wireless internet. However, some guests noted the need for a microwave in the rooms, so it's worth considering this aspect for business-related requirements.

Address Room Maintenance

Some guests encountered issues with room maintenance, such as leaky bathroom fixtures and faulty lights. It's advisable to promptly report any maintenance concerns to ensure a comfortable stay.

Store Luggage Safely

If arriving before check-in time or departing after check-out, the hotel provides safe storage for luggage. This service can be convenient for guests with early arrival or late departure times.

Location

350 West 40th Street, New York, NY 10018

What's nearby

  • Times Square0.4 mi
  • Broadway0.5 mi
  • New York Public Library0.6 mi
  • Bryant Park0.6 mi
  • Empire State Building0.7 mi
  • Rockefeller Center0.7 mi
  • Museum of Modern Art0.9 mi
  • High Line0.9 mi
  • Grand Central Terminal0.9 mi
  • Fifth Avenue1.5 mi
  • Frick Collection1.7 mi
  • Washington Square Park1.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about DoubleTree by Hilton New York Times Square West

Low season

June

High season

September

Average price (weeknight)

$233

Average price (weekend night)

$274
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 51% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at DoubleTree by Hilton New York Times Square West

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at DoubleTree by Hilton New York Times Square West

  • If you’re after a cheap room at DoubleTree by Hilton New York Times Square West, then you should consider staying during the low season. The cheapest deals can generally be found in June and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton New York Times Square West, plan to stay on a Saturday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at DoubleTree by Hilton New York Times Square West was booked for on KAYAK in the last 2 weeks was $139, while the most expensive was $360.
  • How long should you stay at DoubleTree by Hilton New York Times Square West? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at DoubleTree by Hilton New York Times Square West

  • What facilities are available for guests with disabilities at the Double Tree by Hilton New York Times Square West?

    You can choose from several rooms at the hotel, some of which have hearing assistance facilities and include city views. This includes notification devices for the doorbell or knocking, visual alarms and incoming telephone calls for your convenience. Other facilities in rooms include accessible roll-in showers, adjustable desk chairs, Braille room numbers and various audio and strobe alert systems. The entire hotel is wheelchair accessible, and a lift is available to reach upper floors. Accessible parking is also available on-site.

  • What type of entertainment can I find at the Double Tree by Hilton New York?

    The hotel offers live music at the rooftop bar, where you can relax with a drink on the terrace and enjoy the panoramic city views over Times Square and the Manhattan district. Live sports events are also broadcast here, and ticketed stand-up comedy events and live DJ sets regularly take place in the nightclub lounge area. You can also have tickets arranged through the hotel at the relevant charge for shows or nearby attractions.

  • What connections to the airport are located near the Double Tree by Hilton?

    You have several train stations within easy reach of the hotel, including Grand Central, Penn Station and Times Square Station all within a 20-minute walk, where you can find regular airport connections. From Grand Central Station, the subway train will get you to New York Airport (JFK) in just under an hour at a cost of around $11 (£8). A car hire facility is available at the hotel, so if you are driving, you can reach both La Guardia Airport (LGA) and Newark Airport (EWR) within around a 30-minute drive.

  • What facilities can I find at Double Tree by Hilton New York Times Square West for my dog?

    The Double Tree by Hilton offers pet-friendly rooms, which includes dogs and cats. This service is available at an extra charge, and you can request the appropriate accommodation with your booking. If you are travelling with a service animal, however, no fees apply in this case. Pet bowls are supplied.

  • What type of business amenities can I find at the Double Tree by Hilton New York Times Square West?

    You can find private or street parking available nearby if you are driving. The hotel also offers a car hire service. A 24-hour business centre is available with fax and photocopy facilities, and there are three meeting and banquet rooms that can be hired for corporate events and functions for up to 75 people. It is also possible to hire the rooftop bar lounge for your occasion. Porter and laundry services are also offered, as well as newspapers and room service.

  • What amenities are available for children at the Double Tree by Hilton Times Square?

    Family rooms are available and feature TVs with children’s network channels. You can find children’s menus and and a kid-friendly buffet service in the restaurant. Cots are free of charge and can be made available for your room on request. Every child will be welcomed with the hotel's signature chocolate chip cookie.

  • What type of fitness facilities can I find at the Double Tree by Hilton New York?

    You can find a fitness centre in the hotel, which includes a gym and workout room accessible to all guests. The hotel can also arrange cycling or walking tours for you at an extra charge.

  • Where is DoubleTree by Hilton New York Times Square West located?

    DoubleTree by Hilton New York Times Square West is located at 350 West 40th Street in Hell's Kitchen, 0.3 miles from the center of New York. Times Square is the closest landmark to DoubleTree by Hilton New York Times Square West.

  • When is check-in time and check-out time at DoubleTree by Hilton New York Times Square West?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton New York Times Square West.

  • How far is DoubleTree by Hilton New York Times Square West from the airport?

    DoubleTree by Hilton New York Times Square West is 1.6 miles from New York Skyports SPB.

  • How does KAYAK find such great DoubleTree by Hilton New York Times Square West hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton New York Times Square West in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton New York Times Square West and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton New York Times Square West.

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Good to know

Value for money

7.2

Distance to city center

0.3 mi

Nearest Airport

New York LaGuardia

Distance to airport

6.4 mi