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The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

$117+

Overall guest ratings

7.3/10 Good
Based on 1,087 reviews

Review highlights

  • 10.0
  • 9.6
  • 4.1
  • 3.2

Nearby

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    About

    A stay at The Franklin Hotel places you in the heart of New York, minutes from Solomon R. Guggenheim Museum and Central Park. This boutique hotel is close to Bloomingdale's and Rockefeller Center.

    Rooms

    Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

    Dining

    A complimentary hot/cold buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Coffee shop
    • Internet
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 1,087 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 6.0 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.6 "84% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
      0.8 "92% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
      3.1 "69% were unhappy with the view."
    • 3.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 2.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 641 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% thought they were poorly maintained."
      0.8 "92% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall Rating

    7.5 Good
    Based on 152 reviews
    • 9.6 "Terrific location."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
    • 3.5 "Not very comfortable."
      1.4 "86% said rooms were small."
      3.8 "62% thought it was too noisy."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall Rating

    6.1 Good
    Based on 86 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 2.9 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall Rating

    7.5 Good
    Based on 206 reviews
    • 9.6 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.3 "57% complained about the bathroom."
      0.8 "92% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      1.8 "82% found problems with the furniture."
    • 3.4 "Not very comfortable."
      0.8 "92% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 1.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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