Overview

The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

$254+

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Rates

Overall guest ratings

7.4/10 Good
Based on 1,010 reviews
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Review highlights

  • 10.0
  • 9.6
  • 4.2
  • 3.4

Good to know

  • Clean rooms
  • Comfortable beds

Nearby

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    About

    A stay at The Franklin Hotel places you in the heart of New York, minutes from Neue Galerie New York and Central Park. This boutique hotel is close to Rockefeller Center and Broadway.

    Rooms

    Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

    Dining

    A complimentary hot/cold buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Coffee shop
    • Laundry service
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,010 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
    • 9.0 "World class service."
    • 5.6 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
    • 3.4 "Not very comfortable."
    • 3.0 "Disappointing internet connection."
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    Overall Rating

    7.5 Good
    Based on 585 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      8.5 "85% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.5 "55% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      2.0 "80% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
      1.9 "81% thought they were poorly maintained."
      0.9 "91% thought the tv was sub-standard."
    • 3.3 "Not very comfortable."
      0.9 "91% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
    • 3.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."

    Overall Rating

    7.5 Good
    Based on 111 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.6 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.2 "58% complained about the bathroom."
      2.3 "77% found problems with the furniture."
    • 3.4 "Not very comfortable."
      1.0 "90% said rooms were small."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."

    Overall Rating

    6.8 Good
    Based on 111 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      0.6 "94% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall Rating

    7.7 Good
    Based on 202 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 3.6 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.2 "78% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      2.1 "79% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      0.7 "93% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
    • 2.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    data provided by TrustYou

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