Overview

The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

$184+

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Rates

Overall guest ratings

7.5/10 Good
Based on 988 reviews
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Review highlights

  • 10.0
  • 9.6
  • 9.0
  • 4.2

Good to know

  • Comfortable beds

Nearby

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    About

    With a stay at The Franklin Hotel, you'll be centrally located in New York, steps from Caren Golden Fine Art and minutes from Park Avenue Christian Church. This boutique hotel is close to Central Park and Rockefeller Center.

    Rooms

    Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

    Dining

    A complimentary hot/cold buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Coffee shop
    • Laundry service
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 988 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
    • 9.0 "World class service."
    • 8.4 "Food is delicious."
    • 5.7 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
    • 3.3 "Not very comfortable."
    • 3.1 "Disappointing internet connection."
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    Overall Rating

    7.6 Good
    Based on 543 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.7 "Food is delicious."
      9.3 "93% enjoyed the side dishes."
      9.5 "95% were happy with the price."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.3 "57% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      2.1 "79% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      0.9 "91% thought the tv was sub-standard."
    • 3.5 "Not very comfortable."
      0.7 "93% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 3.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 128 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.3 "57% complained about the bathroom."
    • 3.5 "Not very comfortable."
      1.1 "89% said rooms were small."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."

    Overall Rating

    6.7 Good
    Based on 128 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      0.5 "95% said rooms were small."
      4.7 "53% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall Rating

    7.8 Good
    Based on 187 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 5.0 "Breakfast is mediocre."
    • 3.6 "Not very comfortable."
      0.7 "93% said rooms were small."
      4.6 "54% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
    • 3.6 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.2 "58% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      2.3 "77% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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