Good to know
Value for money
Distance to city center
|New York John F Kennedy Intl|
Distance to airport
|"wonderful staff, spacious rooms."||(in 72 reviews)|
|"The most amazingly comfortable bed ever!"||(in 38 reviews)|
|"Staff were friendly and helpful."||(in 58 reviews)|
|"Not crazy about the required “resort fee”."||(in 3 reviews)|
|"View wasnt a brick wall."||(in 6 reviews)|
|"Lobby coffee just did not work consistently."||(in 12 reviews)|
Time of year
Show reviews that mention
|maker in room||in 171 reviews|
|great location||in 168 reviews|
|room size||in 125 reviews|
|staff was friendly||in 118 reviews|
|comfortable bed||in 86 reviews|
|coffee in the lobby||in 75 reviews|
|close to grand||in 36 reviews|
|blocks away||in 27 reviews|
|breakfast available||in 27 reviews|
|view of the empire state||in 23 reviews|
|resort fee||in 16 reviews|
|chrysler building||in 13 reviews|
|new york||in 13 reviews|
|times square||in 10 reviews|
|grand central station||in 8 reviews|
Great staff, very nice room
Shower door jambed
Good hotel, amazing mattresses, but a few minor flaws
Two of the four front desk staff with whom I interacted were incredibly helpful and friendly; the other two not so much (see negatives). Great beds, nice rooms. Ideal location.
I had lost my phone in a local taxi and the driver tried to return it to me a few hours later when it was discovered. The front desk staff on the night shift refused to call my room to let me know she had it. Subsequently, the entire next day I was making calls to try to locate it. I even asked Front desk if anything had been reported and turned in and they said NO. Several hours later, she called me and delivered to me in person, noting that she attempted the night before to get the phone to me with no luck and no cooperation. Unbelievable! Thanks to incompetent night time desk staff, I spent the entire day wondering where my phone was. They could have rang my room and told me she had the phone. I was very annoyed by this. Big negative in my view.
Better than expected
The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased.
The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.
Beautiful quiet room in the heart of mid-town
The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was really friendly and helpful.
The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.
The Tuscany A St Giles Signature Hotel is a trendy, modern Midtown hotel located on a tree-lined Murray Hill neighborhood street. After a multi-million dollar renovation in 2013, the hotel has become an elite luxury hotel destination in New York known for its spacious accommodations. It has amazing views of the Chrysler Building and the Empire State Building and is within walking distance of Grand Central Station, Bryant Park, Empire State Building, The United Nations and Fifth Avenue restaurants and shops.
This boutique hotel features 124 guest rooms and suites with plush decor that helps create warmth with a classic New York feel and modern amenities. The amenities at The Tuscany, A St. Giles Signature Hotel include Molton Brown bath products, bathrobe and slippers, luxury linens and towels, complimentary WiFi and rainforest shower heads in glass-enclosed showers, as well as 46-inch flat-screen TVs, iPod docks and complimentary WiFi.
While the Tuscany doesn’t have a full-service restaurant, it does offer a lobby bar for drinks and light appetizers. Several full-service restaurants are a short walk or taxi ride away from the hotel. Other fabulous features an in-house 24-hour fitness center that has state-of-the-art exercise equipment. Plus, guests will appreciate a unique, complimentary handy smartphone with their room that can be used during their stay and taken with them while traveling around New York City.
The Tuscany A St. Giles Signature Hotel is a preferred destination that will leave you feeling like you were in the heart of New York City while feeling like you were right at home.
Policies vary by room type and provider.
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Reviews about The Tuscany - A St Giles Signature Hotel
Most Popular Landmarks
- Grand Central Terminal 359 yd
- Bryant Park 0.3 mi
- New York Public Library 0.3 mi
- Empire State Building 0.4 mi
- Rockefeller Center 0.6 mi
- Times Square 0.7 mi