Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 7.5 "75% werehappy with the room service ." -
8.4 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.5 "Nice rooms."9.4 "94% thought the
view was good ." 8.6 "86% thoughtrooms were spacious ." 9.3 "93% liked thebig bathroom ." 8.9 "89%enjoyed the balcony ." -
6.7 "Internet is average."
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5.4 "Breakfast is mediocre."
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4.1 "Value below average."4.0 "The
price was too high for 60%."
Overall Rating
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8.4 "Great service."9.4 "94% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
8.4 "Location is great."
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7.4 "Nice rooms."9.4 "94% thought the
view was good ." 7.1 "71% said thebeds were comfortable ." 8.3 "83% thoughtrooms were spacious ." -
7.0 "High comfort."
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3.9 "Value below average."
Overall Rating
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8.5 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.4 "Location is great."
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7.7 "Nice rooms."9.4 "94% thought the
view was good ." 7.2 "72% said thebeds were comfortable ." -
6.2 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
6.1 "Breakfast is mediocre."
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5.8 "Pool is mediocre."
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4.1 "Value below average."
Overall Rating
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8.8 "Great service."
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7.2 "Nice rooms."
Overall Rating
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8.4 "Location is great."
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8.1 "Great service."
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7.5 "Good amenities."7.2 "72% thought the
building was wonderful ." -
7.0 "Nice rooms."
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6.5 "Average comfort."
Recent reviews
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- Negative
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5.7review from
Good location. They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!
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4.0review from
Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar
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8.0review from
Great room on marina. It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.
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7.1review from
The staff was very friendly and accommodating at the front desk, restaurants, housekeeping, and pool. Room was big and it was nice getting bottled water every day. Food at the restaurant (lunch) was surprisingly good and sitting outside by the bay was enjoyable. Overall, the facility was "tired" and is in need of renovations. Especially, the pool area lounges and chairs were old and stained. We prefer fitted sheets (which these were not) and carpets throughout the hotel (room, elevator, halls) need attention. We were told by one of the maintenance personnel who was in our room to fix a sliding shutter door, that the hotel was be remodeled within the next 3 months which is encouraging. Location was somewhat of a catch-22. It was nice being on the harbor but you really couldn't walk anywhere to shop or eat. Must have car if you want to go anywhere off site. Overall, we had a good time.
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8.2review from
Our room had such a great view of the bay. It was very relaxing and quiet. We kept the balcony doors open almost the whole time! The staff was very polite and accommodating whenever we asked for anything. The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.
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9.1review from
Rooms are very nice with 4 star amenities. mix of families, locals and travelers First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.
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8.0review from
Great room on marina. It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.
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8.2review from
Our room had such a great view of the bay. It was very relaxing and quiet. We kept the balcony doors open almost the whole time! The staff was very polite and accommodating whenever we asked for anything. The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.
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9.1review from
Rooms are very nice with 4 star amenities. mix of families, locals and travelers First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.
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5.7review from
Good location. They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!
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4.0review from
Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar
