Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.7 "Generally very clean."8.9 "89% said
rooms were clean ." 8.8 "88% thoughtit was clean ." -
8.3 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.1 "Vibe was good."10.0 "100% thought, the
hotel was modern ." 10.0 "100%enjoyed the friendly atmosphere ." -
3.8 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 4.3 "For 57%, thelobby entrance was sub-standard ."
Overall Rating
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9.1 "World class service."
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7.4 "Nice rooms."7.2 "72% said the
beds were comfortable ." -
6.9 "Average comfort."
Overall Rating
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8.9 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
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8.5 "Generally very clean."8.8 "88% said
rooms were clean ." -
7.3 "Nice rooms."8.8 "88% said
rooms were clean ." 9.5 "95% thoughtrooms were spacious ." -
7.2 "High comfort."9.5 "95% thought
rooms were spacious ."
Recent reviews
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- Negative
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10.0review from
N/A
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9.4review from
Breakfast started at 7:00. Earlier would have suited us better. Used a debit card so they held funds for both nights plus about $50 for incidentals for 48 hours after our checkout.
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10.0review from
It was new, spacious, well-appointed rooms
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9.7review from
My husband and I have frequently visited Williamsburg. One year we had a difficult time getting a hotel reservation in Williamsburg. We decided to try Newport News. We have been staying in Newport News for the past 10 years whenever we visit Williamsburg. We love it! This is the first time we stayed at a Residence. We were thoroughly impressed! The room was very modern, comfortable and super clean. The breakfast was delicious! The staff was helpful and friendly. The only reason that I didn't give a perfect score is the mattress was a little firmer than what I am used to. We will definitely return and would highly recommend staying there.
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10.0review from
N/A
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9.4review from
Breakfast started at 7:00. Earlier would have suited us better. Used a debit card so they held funds for both nights plus about $50 for incidentals for 48 hours after our checkout.
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10.0review from
It was new, spacious, well-appointed rooms
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9.7review from
My husband and I have frequently visited Williamsburg. One year we had a difficult time getting a hotel reservation in Williamsburg. We decided to try Newport News. We have been staying in Newport News for the past 10 years whenever we visit Williamsburg. We love it! This is the first time we stayed at a Residence. We were thoroughly impressed! The room was very modern, comfortable and super clean. The breakfast was delicious! The staff was helpful and friendly. The only reason that I didn't give a perfect score is the mattress was a little firmer than what I am used to. We will definitely return and would highly recommend staying there.
