Pros (+) Kinda icky but I survived
Cons (-) Kinda icky but I survived
2 stars
Best Western Plus Newport News Inn & Suites
500 Operations Drive, Newport News, VA 23602-6989, United States
Newport News, VA
See location+1 757 952 1182Photos of Best Western Plus Newport News Inn & Suites
Overview
Welcome to Best Western Plus Newport News Inn & Suites! Guests who need to be close to Newport News Airport PHF can enjoy an easy commute for those flights when staying at this accommodating Newport News hotel. Stay near Busch Gardens® where the excitement of the park is only a few minutes away. With Fort Eustis and Christopher Newport University also in the neighborhood, it's never been easier to mix business with pleasure. Travelers can make that campus event and then schedule the rest of the day at fine dining restaurants, sightseeing adventures or simply relaxing. The Patrick Henry Mall is a great place to start any vacation and is a shopper's paradise. This Newport News hotel is close to all major restaurants and corporate areas, making zipping around the area simple. However, with a seasonal hot tub and outdoor pool, many guests prefer to stick close to their rooms. All rooms are mini suites, so there's plenty of space to stretch out and rejuvenate. Just 12 miles away is Busch Gardens®, and the Virginia Beach is a quick 45 minute drive away. Whether beach bumming or thrill rides are more your speed, you can have it all. Yorktown and Jamestown are nearby historic areas and musts for history buffs or anyone who prefers a little culture. The Mariners Museum is a real treat and the perfect complement to any itinerary. Business travelers with Jefferson Lab often stay at this Newport News hotel, and there's a special negotiated rate just for these employees. Workers with Cannon are also frequent guests as well as many business travelers in town for meetings and conventions. Airport travelers are always welcome, especially considering the property is less than a mile from the airport and highway exit. However, this is no traditional airport hotel. There are more than runways close to this Newport News hotel. The nearby Hampton Coliseum always has something fun happening, and is an excellent choice for a little recreational fun. Enjoy your stay!
Latest deals for Best Western Plus Newport News Inn & Suites
Double room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Newport News Inn & Suites
- Outdoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Newport News Inn & Suites
7.3
Good
653 verified ratings
Wonderful
275
Very good
118
Good
76
Okay
36
Fair
51
Mediocre
32
Poor
65
Summary of reviews
Guests say
Guests appreciated the friendly staff and the nice breakfast options, but many expressed concerns about cleanliness, including mold, stains, and unclean rooms. The service was generally seen as adequate, though some guests felt it could be improved. Overall, the hotel had a family-like atmosphere but struggled with maintaining cleanliness standards.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
520 reviews
7.7 out of 10
73 reviews
8.8 out of 10
3 reviews
7.8 out of 10
6 reviews
All reviews
Cons (-) The pool and hot tub were un serviceable they looked really dirty
Pros (+) The staff was awesome. We really enjoyed our stay. Everyone was very friendly. Breakfast was also good.
Pros (+) The staff was very friendly and the amenities were very good.
Cons (-) My friends and I have stayed at this location for the last few years since all hotels in Hampton, VA are booked for the Hampton Jazz Festival and I thought I asked for a non-smoking room and that wasn...
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Pros (+) Large spacious suite. The breakfast was decent, the staff was kind and very helpful.
Cons (-) The beds could be more comfortable.
Pros (+) The room was a nice size and clean. We let them know we would be a late check-in at 12am, and we were there at 12:05am...They were 100% booked and I am grateful they held our room for us. The front de...
Cons (-) The breakfast was ok; however, it was free so I won't complain. I would suggest the eggs and sausage be cooked a bit differently, less soggy/runny. I should have asked for extra blankets because the c...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel is very clean, and the staff is attentive to maintaining a clean environment.
What are the pros of staying at this hotel?
The staff is always professional and friendly, and the rooms are comfortable and clean. Additionally, the breakfast is phenomenal with a good selection.
Are the beds comfortable?
The beds are comfy, and the rooms are clean and comfortable.
Is the hotel pet-friendly?
Yes, the hotel accepts pets, making it convenient for pet owners.
What can I expect from the hotel's breakfast?
The breakfast is really nice, with a good selection and a friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests reported issues with the cleanliness and functionality of amenities on lower floors, such as ice machines and air conditioning units.
Consider Low Season Travel
If planning a visit, consider traveling in December, identified as the low season, to potentially avoid crowds and secure better rates.
Check Nearby Attractions
Take advantage of the hotel's proximity to attractions like Patrick Henry Mall and the Virginia Living Museum for convenient leisure activities.
Inquire About Pet Policy
If traveling with pets, consider confirming the hotel's pet policy in advance, as some guests expressed concerns about potential infestations and cleanliness related to pet-friendly accommodations.
Verify Room Conditions
Before settling in, thoroughly inspect the room for any signs of cleanliness issues, such as mold or pests, as reported by some guests.
Request Room Change if Necessary
If the initially assigned room does not meet expectations, do not hesitate to request a change, as some guests reported issues with room conditions and amenities that were promptly addressed by the staff.
Consider Bringing Earplugs
Some guests mentioned noise disturbances, so packing earplugs may help ensure a peaceful night's sleep.
Explore Dining Options
While the hotel offers complimentary breakfast, consider exploring nearby dining establishments for a wider variety of meal choices, as some guests found the breakfast options limited.
Inquire About Renovations
Given feedback on the worn condition of some rooms, consider inquiring about any recent or upcoming renovations to ensure a more updated accommodation experience.
Confirm Functionality of Amenities
Before settling in, ensure that all amenities in the room, such as the air conditioning, shower, and TV, are in good working order, as some guests reported issues with these facilities.
Location
500 Operations Drive, Newport News, VA 23602-6989
What's nearby
- Patrick Henry Mall424 yd
- Hampton Roads Iceplex1.9 mi
- Virginia Living Museum3 mi
- Christopher Newport University3.2 mi
- York County Sports Complex3.4 mi
- Mariners' Museum3.7 mi
- Peninsula Fine Arts Center3.8 mi
- U.S. Army Transportation Museum5.7 mi
- Fort Eustis5.8 mi
- Hilton Village5.9 mi
- Newport News Amtrak Station6.5 mi
- Virginia War Museum6.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Newport News Inn & Suites
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $93 |
Average price (weekend night) | $102 |
When to book a room at Best Western Plus Newport News Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Newport News Inn & Suites
FAQs when booking at Best Western Plus Newport News Inn & Suites
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See most recommended stays in Newport NewsGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Newport News Intl |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Newport News
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