Guest reviews of Comfort Suites Newport News Airport
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Good access to the airport , said 100%." -
8.9 "Great service."9.1 "91% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 9.2 "92% said thereception staff was great ." -
8.8 "Food is delicious."
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7.0 "Good amenities."7.0 "70% thought the
building was wonderful ." -
6.7 "Breakfast is mediocre."
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6.3 "Rooms are ok."5.7 "
Cleanliness of the bathroom was average , said 57%."
Overall Rating
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9.9 "Terrific location."
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8.8 "Great service."9.1 "91% found the
staff to be very friendly ." -
6.0 "Rooms are ok."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.0 "World class service."9.0 "90% found the
staff to be very friendly ." -
8.8 "Food is delicious."
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7.5 "Good pool."
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7.1 "Good amenities."7.1 "71% thought the
building was wonderful ." -
6.7 "Breakfast is mediocre."
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6.3 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." -
5.9 "Average comfort."
Overall Rating
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8.8 "Great service."
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6.4 "Rooms are ok."
Recent reviews
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10.0review from
I had a quick stay at this hotel and was so pleased with every aspect. I was departing on a very early flight so I asked if the airport shuttle would be running at 5am. When I was told it wasn't, the front desk employee, Lee told me he would have a taxi waiting in the morning and the hotel would pay for it. Staff was friendly, location was convenient, amenities were lovely. They didn't have a clock in the room and I was told they are in the process of removing them. Odd.
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8.5review from
I did find a few mold spots near our tub, and one of the underwater pool lights/wires was yanked out. Otherwise, great. There were a few pieces if broken drywall at one corner of the room, and lots of painted-without-patching screws, if that sort of thing bothers you.
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10.0review from
I had a quick stay at this hotel and was so pleased with every aspect. I was departing on a very early flight so I asked if the airport shuttle would be running at 5am. When I was told it wasn't, the front desk employee, Lee told me he would have a taxi waiting in the morning and the hotel would pay for it. Staff was friendly, location was convenient, amenities were lovely. They didn't have a clock in the room and I was told they are in the process of removing them. Odd.
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8.5review from
I did find a few mold spots near our tub, and one of the underwater pool lights/wires was yanked out. Otherwise, great. There were a few pieces if broken drywall at one corner of the room, and lots of painted-without-patching screws, if that sort of thing bothers you.
