Pros (+) Very friendly and clean
Cons (-) Nothing
2 stars
Microtel Inn & Suites by Wyndham Newport News Airport
501 Operations Drive, Newport News, VA 23602, United States
Newport News, VA
See location+1 757 249 8355Photos of Microtel Inn & Suites by Wyndham Newport News Airport
Overview
This Microtel Inn by Wyndham Newport News Airport is just off Interstate 64, minutes from the Newport News Williamsburg International Airport and close to beautiful beaches, Busch Gardens Virginia, shopping, restaurants and historic Williamsburg. Energize each morning with a complimentary continental breakfast, and check email and news using the complimentary wireless Internet. Unwind in the fitness room after a busy day, and refresh your wardrobe with the guest laundry facilities. Ample complimentary large-vehicle parking makes it easy to come and go. Spacious guest rooms feature bay window, hair dryer, desk and iron/ironing board.
Amenities at Microtel Inn & Suites by Wyndham Newport News Airport
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Free toiletries
- Internet
- Laundry service
Dining
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Parking and transportation
- Free parking
Media and entertainment
- TV
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Microtel Inn & Suites by Wyndham Newport News Airport
6.6
Okay
821 verified ratings
Wonderful
203
Very good
97
Good
123
Okay
76
Fair
102
Mediocre
52
Poor
168
Summary of reviews
Guests say
Guests appreciated the location and service, but many expressed dissatisfaction with cleanliness, mentioning issues like bed bugs, roaches, and a general lack of upkeep. The staff received some positive feedback for their helpfulness, but there were complaints about unfriendly service and broken amenities. Overall, the hotel seems to have potential but needs significant improvements in cleanliness and maintenance.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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6.6 out of 10
625 reviews
5.9 out of 10
77 reviews
7.6 out of 10
70 reviews
5.2 out of 10
8 reviews
All reviews
Pros (+) The location was nice for the price. Able to quickly get anywhere in Newport News. We did stay there most of the stay, but I will not use this hotel again.
Cons (-) The whole place smelled like cigarettes. Ours was a non-smoking room and after running the A/C all day, didn't smell. But the hallways, elevator, and lobby all smelled like smoke. The room was very small, but usable. The bathrooms were not up to *my standard* of clean.
Pros (+) Nothing
Cons (-) They quality of them room ... Dirty and not well kept at all I ended up leaving same day. I couldn't take it.
Pros (+) Location is great, good breakfast, clean room
Pros (+) Check in was easy and courteous. The room was clean enough for a short overnight stay. The beds were comfortable.
Cons (-) The hotel was very noisy. People roaming and slamming doors well into the night. My friend stopped in town on her way up north so we were up until at least 2am and there were still children running up and down the hall. The complementary breakfast was almost non existant. I had to stop on my way to work to get something to eat.
Pros (+) Wouldn't recommend it to others. Room was small but adequate for one person. The girl at check in was great. She was appropriately dressed and even called to make sure everything was working. On the second day arrived back from visiting family in the nearby hospital, the room had not been cleaned, bed linens not changed nor bed made. The only thing done was new towels and light straigenting. Hair ...
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Pros (+) The staff was exceptionally friendly and gave great customer service. The entire paint job on the inside and out was good.
Cons (-) The rooms were not clean. Upon entering the room immediately we noticed there was no mattress covers on either of the 2 beds, and then when we lifted the mattress there was several noticeable dead hair follicles not to mention pubic hairs.
Pros (+) The room was comfortable and looked nice
Cons (-) The air conditioner did not work well and something bit my arms and legs up while I slept at night
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, others have found the hotel to be clean and well-maintained. The property is cleaned by professional cleaning companies, and guests have appreciated the enhanced cleaning and disinfection measures in place.
What are the common concerns about the hotel's rooms?
Some guests have expressed concerns about the cleanliness of the rooms, including issues with bugs and unpleasant smells. Additionally, there have been comments about stained sheets and malfunctioning amenities. However, other guests have found the rooms to be comfortable and clean.
Is the hotel staff accommodating and friendly?
Many guests have praised the staff for being friendly and accommodating. They have appreciated the welcoming and helpful attitude of the hotel's employees, which has contributed to a positive experience for many visitors.
What amenities does the hotel offer for guests' convenience?
The hotel provides a range of amenities for guests' convenience, including complimentary breakfast, free parking, and a business center. Additionally, the property offers wake-up service, express check-out, and 24-hour front desk assistance.
When is the best time to visit the hotel?
The hotel experiences high season in October and low season in January. Visitors may want to consider these seasonal variations when planning their stay to ensure a comfortable and enjoyable experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and pests in certain rooms, so it may be beneficial to inquire about the condition of the room before booking.
Check for Special Offers
Some guests mentioned that booking online could result in a lower rate compared to booking at the counter, so it's worth checking for special offers and discounts on the hotel's website.
Be Mindful of Low Season
January is mentioned as the low season, so if you prefer a quieter stay, this might be a suitable time to visit.
Explore Nearby Attractions
The hotel is conveniently located near Patrick Henry Mall and various museums, making it a good base for exploring the area.
Inquire About Accessibility Features
If you require specific accessibility features, it's advisable to verify the room's suitability directly with the hotel to ensure it meets your needs.
Consider Bringing Your Own Toiletries
Some guests reported issues with cleanliness and the availability of toiletries, so bringing your own may be a good idea.
Verify Room Amenities
Due to reports of issues with room amenities, such as the TV setup and the availability of outlets, it's advisable to verify these details before your stay.
Check for Updated Rooms
Some guests noted that rooms on the first floor were updated, so if this is a priority, it may be worth requesting a room on that floor.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others were disappointed, so it's worth inquiring about the breakfast options to manage expectations.
Consider Booking During High Season
October is mentioned as the high season, so if you prefer a livelier atmosphere and more activities, this might be the ideal time to visit.
Location
501 Operations Drive, Newport News, VA 23602
What's nearby
- Patrick Henry Mall427 yd
- Hampton Roads Iceplex1.9 mi
- Virginia Living Museum3 mi
- Christopher Newport University3.3 mi
- York County Sports Complex3.4 mi
- Mariners' Museum3.8 mi
- Peninsula Fine Arts Center3.8 mi
- U.S. Army Transportation Museum5.6 mi
- Fort Eustis5.8 mi
- Hilton Village6 mi
- Newport News Amtrak Station6.6 mi
- Virginia War Museum6.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Microtel Inn & Suites by Wyndham Newport News Airport
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $67 |
Average price (weekend night) | $88 |
When to book a room at Microtel Inn & Suites by Wyndham Newport News Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Microtel Inn & Suites by Wyndham Newport News Airport
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See most recommended stays in Newport NewsGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Newport News Intl |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Newport News
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