Would you like to save as your currency permanently or for this visit only?
the hotel is near the bus station and a big department store. Geneva is only 20 min by bus from the hotel. Rooms are small. Gym is in a bad shape. Breakfast is for one person only per apartment which does not make sense since the apartment is for 4 people.
Big, comfortable and clean room; very quiet environment; free wireless internet; nice view to the park; very helpful and polite hotel staff; bus stop to Geneva just in front of the hotel It should be emphasized that the bus stop for the hotel (lines F and Y) is Brunette, not Avenue de Jura.
Reception staff, pool, closeness to bus-stops to Geneva. A bar would have been nice.
Swimming pool was good Hotel was a bit run down
Suited me perfectly as i was attending a conferenc and the idea of a self contained unit to come 'home' to was appreciated. Located near to supermarket and eateries. No complaints
Totally excessive price considering no coffeeshop, no bar service, no proper bed. Lights in room did not work as bulbs broken. Reception girl confirmed that the rooms were , a lie. No easy instructions as to open the sofa-bed.
Good, reliable service, quiet and clean room.
The pool was beautiful and the water was warm. The staff was very helpful and curteous. The location near the airport was very convenient. It really is just a sofa bed. Not the most comfortable place to sleep for an extended stay, but probably okay for 1-2 nights.
Its location is very convenient for Geneva and its airport. Despite being on a busy road it is not too noisy. It is also within walikng distance of several restaurants.
Wonderful mountain views from the balcony of our 4 person duplex room. Very peaceful when doors to balcony shut (near airport). Wonderful heated outdoor pool and gardens. Also great gym. Staff very friendly and helpful. No room service before 6pm.
e liked the room the accesories the morning breakfast(missing vegetables)shuttle service was very good and comfortable
We used the Hotel as a stop off travelling south but could not see the Hotel being anything more than a bed to crash in. The Hotel has no atmosphere and staff did not know if they could even provide a couple of extra pillows (the ones on the bed looked like a steam roller had pressed them!). Bar expensive as was resturant so we choice to use local facilities. There must be better locally.
Very spacious room, free Internet and car park Location without public transport, quite expensive breakfast ( 13.3 Euros)
Clean, silent, good breakfast, located very close to the airport.
Shuttle bus to hotel, and reasonable restuarant. The room was large and comfortable. On the French side so took a while to get there
convenience, nice room. perfect for an overnight stay and earlt flight the next morning. we asked for a wake up call at 6:30 and did not receive one.
The Novotel Geneve Aeroport France was in an excellent location for our stay near Geneva and CERN. It was reasonably priced and we were very satisfied with the cleanliness and we would recommend this hotel to others planning to travel to the Geneva area. It would be nice if WiFi was free throughout the hotel rather than having to pay for service or use the hotel computer in the lobby.
I like their system of two doors between the sleeping chamber and the hallway; it keeps the room very quiet. Staff very helpful and willing to work with English-speakers. The shower drain was in the middle of the shower area; bad design. Difficult to shower without closing the drain by stepping on it. Otherwise, fine facilities.
The room was well equiped (minibar, sofa, etc) Much further away from the airport that I expected. Necessary to make a reservation for the shuttle to go to the airport (and obviously because we arrived late (midnight) I was already full) and the taxi is ridiculously expensive (30-40 swiss frank), for an hotel supposedly closed to the airport. Tiny washroom and shower.
Easy and quick transport to the Airport
We always use this hotel during our trip to Alps or for other trips. Great advantage is the location close to highways for our purpose.
Comfortable bed, nice room expensive breakfast, was difficult for us to find
Nice location off the main highway area...we were only staying for one night as we continued our road trip through Europe, but this was perfect for a night of rest. The restaurant was full that evening, as they were hosting an event of some kind...we simply drove to the shopping center about a mile away and ate at a really great Chinese restaurant. The kids loved the pool, open till 11 p.m. Was a nice place to catch your breath before continuing on...
We were only there one night It was in need or refurbishment. It could especially benefit from new carpets
The staff at reception and restaurant was very friendly and accomodating. The bar was not staffed at night.
The size of the room was good and had a nice picture window looking towards the mountains if you got the upgraded room. The staff was not very helpful, the location was hard to find, there was no coffee in the rooms or minibar/refrigerator, the A/C did not work very good. The bed was not very comfortable and was well worn and the blanket(no sheets) was very heavy for the time of year. I would not classify this as a three star hotel.
Good food. Service was great especially as we arrived late.
Nice room, nice view.
I travelled with husband and elderly mother. When we arrived at the hotel a prostitute was entering the hotel the bed - bruised shins, pillows, lacking atmosphere, poor food, there were flies on the salad bar
Rooms were very spacious and the extra kitchenette facilities were really useful. The room was very clean and had plenty of storage space. The bathroom was exceleent with a good shower. The hotel was not near many local facilities although there was an excellent pizzeria next door. Also the rooms did not have a hair dryer as standard although hotel staff were more than willing to provide one on request.There also seemed to be a problem getting a taxi into Geneva on the day I requested one but this may have been an isolated incident.
shuttle service to airport was very convenient and cost saving. Room was spacious and facility is new and good design. number of shuttle service was limited. Not often enough. it costed me to take taxi from Geneva to the hotel in 11:00PM.
Exsist microwave Coulored towls
Nice, well equipped rooms. Internet-access is only wired, slow and inconvenient (password checked several times per session). International (english, german) TV stations would be a plus.
Hotel was clean, new, and breakfast included. At intrenet it was not clear the type of rooms, the 2 room apartment was same as the one bedroom apartment, and coses missunderstanding.
nice stuff， nice room and nice garden a bit far from Geneva city center if without a personal car
Hotel is six months old, very fresh and modern, and quiet during my stay. The staff was pleasant and very helpful. As a business traveler, I used it as a place to sleep, mostly. The room had a fully-equipped kitchen and a roomy desk for work. Reception desk is open for limited hours: 7-12, 3-8pm. Cabled internet was slow, but (faster?) wireless is to be installed soon.
Everything. The hotel is very nice, the rooms are clean, comfortable and nicely arranged. The personnel is so kind, friendly and caring that even after a huge delay of my evening flight the driver with the airport-shuttle was waiting for me to ensure that I'll arrive safe to the hotel. Excellent service for the cost which you pay. No
new well kept hotel
Reception is open 24h a day. Very small room even for France. Pretty expensive for such room and parking is not free too.
good clean accomodation, not far from centre of Annecy
Convenience of being within walking distance of town centre No evening meal available on Sunday night
the equipments like microwave. It's very convenient.And the Beds are also very comfortable no
it was relatively quiet for a downtown location and the convenience of breakfast being offered on site was good for our type of trip. Gave us a good start to the day. Nothing really. For the price, it is what was expected.
Excellent new hotel, conventient quiet location, very courteous and helpful staff, nice room design, good breakfast.
Large room No Restaurant, despite sign outside saying there was! No parking (except for small cars and a €7 per night fee). All the water was hot, even in the toilet cistern!
The hotel is clean and functional. About a 15 minute walk into the centre of Annesy with kinds. Good value for money Late check in 16h00
extra excellent bed realy a wonderfull nights sleep posistion
good breakfast misleading info both on the website and in your booklet re distance from lake Annecy.It is not 5mins on foot more like 45mins-same applies to distance on foot to train station-at least 20 mins.
The room was clean and the pentry was convenience for self cooking. There was a big gap in the middle of the beds because the double bed actually was a combination of two signle beds.
The photos in the site are nothing like the reality. Also the hygiene was awful as there were cocoragies on the sheets.The most outragious of all was that although an amount was reserved to my card as a guarantee they asked to prepay our stay before they deliver us our key.Moreover the location of the hotel was bad as it didn't seem safe and the appearance of the loby, the corridors and the outside of the hotel was really ugly.My room was on the first floor, the windows were broken and somebody could have easily climbed in and rob us.Also the noise of the street kept me awake all night.
The lady in reception was very friendly and helpful Our room smelt of urine (we can only assume from a dog kept in the room at some stage) - it was quite disgusting. We also had no washing facilities (cloth, detergent) even though there was a sink. I asked at reception but they couldn't find any. If you are providing self-contained rooms, this should be provided as a minimum
Good location, a super market close by, only 300 meters from Swiss border, so you can park your car at the hotel and walk to border and take tram to go to geneva, which takes only 10 min. secure car parking is expensive at 9 euro a day.
It's near to the swiss borders & in about 15 minutes you'll be in Geneva
Convenient location, Excelent breakfast
Was easy access to Geneva. The neighborhood was not very nice.
good services no
there was small compact kitchen with all useful utensils light was not working in one of the rooms and the bedroom door would not close in other room.
The hallway carpets (mentioned in other posts) was replaced while I was there. Wifi also started working - possibly a new system. Rooms themselves are very comfortable. Lighting isn't great.
Hotel's proximity to Geneva was one of the greatest advantages. Rooms were spacious and clean and that's what I like about any hotel.
Nice spacious room. Good price. Close to airport. No airport shuttle. The environment outside the room (corridors etc) was awful -- maybe they are renovating?
Ran out of space in the bad bits box, but need to add this about breakfast. We were assured on check in that it was a full cooked breakfast so paid eur 12 each for it. Needless to say, it was, in keeping with the hotel, a disgrace, so we didn't eat it but they claimed they couldn't refund our money. Which is fine, because I'll block the payment on my credit card. Do not stay at this hotel (see other comments below). Terrible hotel. Once you have dealt with the incometence of the staff at check in (who gave us a twin rather than double room). The first thing you notice are the filthy carpets. We decided w ehad to get out of the hotel and so decided to get the bus to Geneva. Helpfully, the hotel had a bus timetable. Except it wasn't helpful because it was out of date, which meant that having planned our evening around getting a particular bus back, we ended up spending eur 35 on a taxi. Got back to the hotel just before 11 pm, to find the bar shut. Any half decent hotel would have sorted us out with a drink as an apology for displaying the wrong bus timetable. But this is anything but a half decent hotel, so they didn'T.
No new towels, no making of bed, no refreshing room or anything in room for three straight days.
stayed one night before catching a plane home nice bathroom, but need decorating improvements in room (421)...lamp shade torn, curtains torn, bedspread torn. need alarm clocks, ice buckets in rooms.hotel difficult to find and desk clerk could not give directions.
terrible!no value for money at all
very conveniently located if you need to get to Geneva airport and/or to pass the day on Lake Geneva. Hotel is very "functional" Cleanliness of the premises (entrance, parking area and stairwells). However, they are in the process of remodeling.
Very close to Geneva airport and Palexpo (Geneve AutoSalon). When we tried to find it, we could not do it because they did not have sign with hotel name!!! On the building! They promised to fix it asap.
This is a very good hotel
free parking, good location IF you have car, qiute spacous bedroom smelly corridor
Very good location, very friendly and professional staff. Enjoyed it very much.
Excellent Hotel, best design, facilities and countryside site. Wonderful staff and attention. Relax, business, sport or family. I really recomend it and go there everytime I'm in the region.
the ambience no
Everything was great. The most thing i liked is that the toilet and bidets was separated from the shower and relaxing tub. I also liked the sound system in the bathroom. The kitchen was not 24 hour service.
It is very near to the airport. it. So it can be convenient for some people the staff was uninterested at best. The wifi connection existed but I was never able to connect, even if I could connect, I would drop off in 2 minutes. I know some people had to leave the hotel because they needed actual wifi connection to work. Also, the breakfast should have been free. Sound of planes taking off and landing was no problem for me but could be problematic for some as you can literally see planes and they are a few hundred meters away from the hotel.Overall, I would say this is one of the worst hotels I have stayed in if not the worst.
The quant little village it was located in. Having to take a taxi to get there. The hotel should offer a shuttle service from the airport.
That it was next to a lidle supermarket and my room was onlooking the car park
Yes, the first night there were no pillowcases on the pillows. The restaurant is closed due to no cook. We asked at the bar for a glass of wine to be told they had none, went to breakfast the next morning in the restaurant and there was at least 100 bottles in a cooler.
Location near Geneva airport, reasonable priced, good room Airport transfer must be given when public transport outside hotel is not available for airport
That it was near Geneva airport. The phone did not work. No restaurant near the hotel.
The room and toilet and bath are clean There was no restaurant inside the hotel and hair dryer.
The two main things I really did not like were: 1. The quality of the bed was terrible. The matress is not firm at all. 2. There was no shuttle to the airport during the weekend and I ended up paying 22 (yes, 22!!) Euros for a taxi.
Usual perfect service for the price of the room This time I unfortunately had a room with a loud noise of a/c or other but looking at the frequent previus times I have slept at the same Hôtel, this was a pure aceptable exception!
I liked the layout of the rooms, my little balcony attached to the room.
Good sound insulation of the room, keeping the traffic noise outside.
Location and clean spacious room Nothing in particular
The lady at Reception was extremely helpful in directing my husband to the hotel, driving through an unfamiliar town. As a family of two adults and two children under twelve we thought the family room represented good value for money, and the breakfast had a good variety and was well presented by another friendly member of staff. The Airconditioning unit in the room was a little bit noisy.
Hotel was at a quiet location;one could sleep with the windows open. Buffet Breakfast was very good.
Plenty of towels and large bed. absence of elevator (3 floor hotel).
Nice people and very helpfull That we could not get a warm drink in the evenings nor a mill when it was snowung outside
Excellent position, quiet, easy access to Lake and public transport. A litle gem! Very helpful and friendly staff. This was our second stay and we would be very happy to return.
The staff were very helpful. I did not notice on my reservation that I needed to call to check in after 10:00 PM, but the hotel called me to give me the details on how to access the hotel/my room after hours. The quiet location, balcony, and convenient bus service was great. I prefer a thicker mattress, although the bed was quite comfortable - I slept very well both nights and woke up refreshed.
Rooms are very comfortable, silent and well refurbished
Very helpful staff. Rates were extremely reasonable.My stay at this location was excellent. I found the staff helpful and the breakfast was wonderful. This was a very positive experience. We happened to drive in from a location which made it easy to find the hotel. Adfter we went into town we almost didn't make it back. I suggest a very detailed map for guests posted on the internet. It could have been a big problem if we came from Geneva.
The desk man was very kind and the hotel environment was comfortable. It could be nice if there were refrigerator.
The location and the the rooms that looks like single bungalows The breakfast is too expensive
the very nice and competent personnel perhaps a list of places to eat, especially on Sunday evenings when the restaurant next door is closed
Nothing. I didn't like anything except for the breakfast that was given to me complimentary for the inconvenience they caused me upon arrival. the location is industrial, in front of factories with nothing that you can walk to. room felt as if it was a mobile home.
The guy at the reception really worked hard to make me feel welcome. Good access to Geneva and nearby highway grid. Room equipped with a kettle, like all other Kyriads. Shopping center within a 5 minute drive. Perfect if you travel by car. Big parking, but it gets crowded in the evening due to nearby restaurants. Not the best location if you're without a car. Toilet/shower pod looks and feels cheap like in a motorhome, spoiling an otherwise great facility.
Courtesy of staff and clean room The comfort is really basic. won't recommend for a long stay
It provides great accommodation for people traveling by car, it is safe, clean, close to Geneva and the staff are very friendly and helpful. Breakfast is good.
american breakfast was nice, good bed, very quite place make a redecoration, hotel is tooooo old!
Like the convenience of shuttle service and the friendliness of many staff except for one. Should provide full amenities in hotel room.
good bus transfer , excellent breakfast , clean hotel and room , good size room for a family . Away from concrete jungle of Airport area. Room too hot , had to leave window open all night , 25c is too hot to sleep in , room thermostat made no difference . at least it was not cold . All hotels seem to be the same. Evening menu had very few less expensive options but was very good otherwise .
room is big and clean... nice mountain view...free parking...very good hotel require a car
The restaurant was very reasonably priced
comfortable bed, good breakfast shuttle availability
Close to Geneva (15 minutes by car), new hotel, spacy rooms with separate dressing and separate toilet, very good beds. Internet is free of charge in your room (not in the lobby), and although there's a road nearby the rooms are quiet, i didn't hear any traffic (nearly all the hotels i spent a night in in downtown Geneva are a lot more noisy).
We liked the fact that it was outside Geneva but very accessible through your Shuttle Bus to get there without any hassle
Free shuttle to and from airport. Room was very noisy at times because of doors being slammed.
the countryside location. quite atmosphere and parking place availability untrained personnel in the reception. Misleading name of the hotel. The hotel is far away from Geneva airport
friendliness fairness and cleaness was a bit far from Geneva
Very Friendly personal in Reception. Easy-free parking. restaurants around. Easy access from highways. public transport for Geneve not easy to use and after 22.00 hours from Geneve only by taxi! Annemasse town is for eat & sleep. all action is in Geneve!
The hotel was much easier to access then expected, even if it is located a bit outside of Geneva city, in a nice rural area. People working for the hotel were of a great help and very welcoming. We were nicely impressed by the cleanliness of the hotel. That was a pleasure to stay there.
Larger rooms compared to most hotels in Geneva. Staff were very nice and helpful. A lamp or other lighting is need on desks in hotel rooms.
Location for where I wanted. Sixe of rooms is better than average and the staff more helpful, definately a hotel i would recommend
Very nice and helpful staff (or the owner?) who gave us a city map of Geneva and show us the way to the down town of the city (which was only 15 minutes' drive), extremely clean and spaciously room and bathroom, good and free parking
comfort, good parking, good internet, all information about hotel in rooms available
It is a nice and clean hotel about 15 minutes by car to Geneva city center, It is a nice budget option and has free parking. The staff is very friendly. There is a computer in the lobby with free internet access. They do not allow you to bring anything to eat and drink in your room appart from these you buy from them
Nice concierge, hotel parking place free of charge No air condition
very nice hotel, but located very far from center of Geneve, and vas very difficult to find it
Room was simple but functionally furnished. Value for money was very good (hotels in France are much cheaper than in Geneva). Internet access was fast and free of charge. Staff was friendly. There's a huge supermarket in walking distance. Cleanliness of the room could be better! Three of four lamps in the room were not working. Hotel is situated on a rather highly frequented road (industry area).
location was slightly moe industrial than anticipated
Adequate parking for automobiles. Close to two supermarkets. Cafe on site. Almost impossible to find, even with driving directions. Poor ventilation and no air conditioning.
The TV in the hotel room is above the tea making facilities which caused me to bang my head on the corner of the TV metal bracket, I suggest the tea making facilities are moved away from underneath the TV
The restaurant was excellent, the hotel was very warm The room was a little jaded and would be improved by repainting
Staff very friendly and helped me finding train times even when the reception was very busy.
Nice hotel staff
Room was simple, yet clean and quiet. Breakfast was pretty good and personnel were polite and helpful. The location is pretty close to Geneva, so if you are a tourist on a budget, it is a good option for spending the night. Lots of (free) parking also around the hotel. Overall, good value for the money.
The Hotel very close by car to Geneva. Satisfied breakfest The room was very small (I mean really small!) If you want to eat in the evening or dinner in hotel restoran don't expect something good - the staff is not very friendly and don't understand english