Overview

Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 800 863 7818

$92+

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Rates

Overall guest ratings

7.0/10 Good
Based on 1,301 reviews
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Review highlights

  • 8.3
  • 8.1
  • 4.7
  • 4.6

Good to know

  • Great view

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    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada . The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra , serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space , our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark , Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Coffee shop
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 1,301 reviews
    • 8.3 "Location is great."
    • 8.1 "Great service."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
    • 4.7 "Bad amenities."
    • 4.6 "Value below average."
    • 3.9 "Vibe wasn't good."
    • 3.4 "Rooms are not good."
    • 2.4 "Disappointing internet connection."
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    Overall Rating

    7.2 Good
    Based on 689 reviews
    • 8.2 "Location is great."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 4.3 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 3.8 "Rooms are not good."
      0.9 "91% said rooms were small."
      0.7 "93% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.5 "95% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
      0.0 "100% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      3.2 "68% said the bathroom was dirty."
    • 3.7 "Value below average."
    • 2.6 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 598 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.6 "Value below average."
      4.7 "53% thought it was overpriced."
    • 4.2 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.2 "Awful rooms."
      0.5 "95% said rooms were small."
      0.8 "92% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
      1.0 "90% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      0.2 "For 98%, the rooms looked old."
      1.0 "90% were disappointed with the minibar."
      1.8 "82% found problems with the furniture."
    • 2.5 "Disappointing internet connection."
      4.7 "53% thought it was overpriced."
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    Overall Rating

    7.1 Good
    Based on 13 reviews
    • 7.9 "Good location."
    • 3.4 "Rooms are not good."
    Good to know
    "Great view"
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