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Holiday Inn Niagara Falls - By The Falls

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5339 Murray Street, Niagara Falls, ON L2G 2J3, Canada

+1 905 356 1333

$77+

Holiday Inn Niagara Falls - By The Falls

Overview
Reviews
Photos
Map

Holiday Inn Niagara Falls - By The Falls - Niagara Falls - Bedroom

Provided by Leonardo

Holiday Inn Niagara Falls - By The Falls - Niagara Falls - Bar

Provided by Leonardo

Holiday Inn Niagara Falls - By The Falls - Niagara Falls - Restaurant

Provided by Leonardo

Overall guest ratings

7.7/10 Good

Based on 1437 reviews

Review highlights

Location

9.5
Wellness Area

8.5
Vibe

4.2
WiFi

3.1

Good to know

Friendly service
Accessible parking
Affordable parking

Nearby

About

Welcome to the Holiday Inn Niagara Falls you can't beat our location The Holiday Inn Hotel Niagara Falls - By the Falls is steps away from Niagara Falls one of the most magnificent natural wonders of the world. Our Niagara hotel is located in the heart of Niagara Falls perfect for taking in the fireworks displays every Sunday Wednesday and Friday through Labour Day weekend. We are also within walking distance to many other attractions and sights. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools sauna and whirlpool. While staying with us you will enjoy being within walking distance to the falls along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre Clifton Hill and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel enjoy breakfast lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls enjoy a refreshing beverage on our patio featuring nightly live music.

InterContinental

Amenities

Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Laundry service
ATM on-site
Gift shop
Room service
Casino
Indoor pool
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Free parking
Storage available
Laundry facilities
Meeting/Banquet facilities
No smoking
Free Internet
Pets not allowed
Terrace/Patio

Guest Reviews

All Reviews

Couples

Families

Overall Rating

7.7 Good

Based on 1,437 reviews

Location

9.5

Wellness Area

8.5

Value for money

8.0

Service

7.1

Room

5.4

Breakfast

5.0

Vibe

4.2

WiFi

3.1

Overall Rating

7.8 Good

Based on 804 reviews

Location

9.6

Value for money

8.2

Service

7.0

Room

5.3

Breakfast

5.1

Vibe

4.0

WiFi

3.1

Overall Rating

7.7 Good

Based on 632 reviews

Location

9.5

Value for money

8.2

Service

7.2

Pool

6.8

Room

4.9

Breakfast

4.7

Amenities

4.5

Vibe

4.0

WiFi

2.8

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

great location

fallsview casino

staff so hospitable

free parking

walk to the falls

close to the falls

short walk

kids menu

indoor and outdoor pool

view of the falls

pool was under construction

room had been recently

10.0

Pros: Everything

Cons: the room service is only for the breakfast and not the rest of the day

Reviewed Jul 2014

review from
6.0

Needs updating and a deep clean

Pros: The location and free parking made this hotel very appealing.

Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!

Reviewed Aug 2016

review from
9.6

Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!

Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!

Reviewed Sep 2014

review from
5.4

Nice bed and Internet but not much else

Pros: Bed Heart Shaped Jacuzzi

Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge

Reviewed Apr 2015

review from
7.7

Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.

Reviewed Aug 2015

review from
8.0

Almost perfect

Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.

Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!

Reviewed Dec 2015

review from
9.0

Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.

Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.

Reviewed May 2014

review from
10.0

Fantastic location

Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.

Reviewed Aug 2015

review from
7.0

Pros: convenient location

Cons: mattress is so old and uncomfortable

Reviewed Jun 2014

review from
8.0

Cons: Breakfast was horrible.

Reviewed Aug 2017

review from

10.0

Pros: Everything

Cons: the room service is only for the breakfast and not the rest of the day

Reviewed Jul 2014

review from
9.6

Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!

Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!

Reviewed Sep 2014

review from
9.0

Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.

Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.

Reviewed May 2014

review from
10.0

Fantastic location

Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.

Reviewed Aug 2015

review from

7.7

Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.

Reviewed Aug 2015

review from
8.0

Almost perfect

Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.

Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!

Reviewed Dec 2015

review from
7.0

Pros: convenient location

Cons: mattress is so old and uncomfortable

Reviewed Jun 2014

review from
8.0

Cons: Breakfast was horrible.

Reviewed Aug 2017

review from

6.0

Needs updating and a deep clean

Pros: The location and free parking made this hotel very appealing.

Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!

Reviewed Aug 2016

review from
5.4

Nice bed and Internet but not much else

Pros: Bed Heart Shaped Jacuzzi

Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge

Reviewed Apr 2015

review from

Map