Hotel is old and tired.
3 stars
Quality Hotel Fallsview Cascade
5305 Murray Street, Niagara Falls, ON L2G 2J3, Canada
Niagara Falls, Canada
See location+1 905 354 2796Photos of Quality Hotel Fallsview Cascade
Overview
The Quality Hotel Fallsview Cascade, Niagara Falls is a spacious property that offers guests a sparkling indoor pool to enjoy. The front desk is available all day and night for guest convenience, and there is an ATM located in the lobby. The property also has a gift shop where guests can purchase snacks and beverages. The lobby has complimentary newspapers on a daily basis, and the front desk staff can help book tours or purchase tickets. Each morning, guests are greeted with a free continental breakfast. Plus, there is free WiFi inside the building. Staff members can assist guests in English and French.
There are 71 smoke-free rooms available for booking which are arranged over seven floors. There are in-room climate controls, and there is also a coffee maker provided. The bathroom features a hairdryer, and the television is equipped with cable channels. There is a desk available for those that may need to work. In-room WiFi comes with a small surcharge, but local calls are free.
There are plenty of area attractions to explore nearby. Within walking distance, guests will find the Fallsview Casino, Skylon Tower, and Clifton Hill. Not too far away is the Casino Niagra, Horseshoe Falls, and the Fallsview Indoor Waterpark. The Aquarium of Niagara is about 30 minutes away, and the Cave of Winds is also nearby. The American Falls can be reached via a short car ride, and the Niagara Falls State Park is also in the vicinity. The nearest airport is the Niagara Falls International Airport.
Latest deals for Quality Hotel Fallsview Cascade
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Hotel Fallsview Cascade
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- 24hr front desk
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Parking and transportation
- EV charging station
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Bathroom
- Spa bath
- Hairdryer
General
- Fireplace
- Seating area
Laundry
- Iron and ironing board
Workspace
- Desk
Dining
- Tea/coffee maker
Things to do
- Gift shop
Reviews of Quality Hotel Fallsview Cascade
6.9
Okay
4167 verified ratings
Wonderful
1216
Very good
865
Good
838
Okay
357
Fair
329
Mediocre
186
Poor
376
Summary of reviews
Guests say
Guests appreciated the great location and free breakfast, but many expressed concerns about cleanliness and noise levels. While some found the staff to be helpful and friendly, others noted issues with room conditions and maintenance. Overall, the hotel offers good value for its location, but improvements are needed in cleanliness and noise management.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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6.9 out of 10
2161 reviews
6.6 out of 10
305 reviews
7.6 out of 10
67 reviews
8.5 out of 10
10 reviews
All reviews
Pros (+) room with a view of the falls. Very nice to see any time of day. Breakfast was pretty good as well. The location was excellent. Walking distance to everything. Free parking was great as well as people pay a lot of money to be in that vicinity.
Cons (-) The room could have been cleaner, especially the floor, and bathrooms.
Pros (+) Great location, room clean, free parking, free breakfast
Pros (+) Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside.
Cons (-) Pool was closed. Not happy about that since that's why we stayed there. But the arranged it so a 2 min walk next door to the Holiday Inn got us in to their pool instead.
Pros (+) Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room.
Cons (-) Disappointed in the breakfast no variety and out of a lot of items also was expecting a hotel not a motel with outside doors.
Pros (+) Right in the middle of everything. Could walk to the falls, or casino or to shops, or restaurants. Bus stops were within a block of the hotel. The breakfast was not spectacular, but was good and it was included with the stay so can't really complain. It was well maintained and clean. Staff was extremely nice and courteous and friendly.
Cons (-) There isn't anything that I could complain about. It was easy to get to, had plenty of parking and was no fuss check-in/check-out. Pool area was clean. Hot tub in pool area worked. Clientele was a little noisy on Friday night after the fireworks, but they were silent at midnight at the latest. And even then, they were not horribly loud, as putting the TV or radio on low would have drowned them out...
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Pros (+) Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.
Pros (+) Nice basic breakfast. Room was clean and staff was friendly. Very good location.
Cons (-) No frig. The rest was good.
Pros (+) the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel.
Cons (-) the rooms did not have a mini fridge or a microwave so any leftovers we brought home from restaurants went bad. More over the AC unit in the room was broken and our room always got way to hot at night. Also the breakfast was lackluster, with eggs that were graying and over cooked sausage, cereal that was stale.
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Pros (+) My sister and I booked via kayak but chose to upgrade to a room with a view upon arrival -offered to us for only an additional $50 CAD per night. What we were given exceed our expectations as we were placed on the renovated 7th floor in a corner room with an unobstructed view of the American falls through our open window and a view of the city streets below from our balcony. The faux wood floors i...
Cons (-) The only downside was that, although the wifi is complimentary, it truly is only strong on the lower levels. We had (non reported) issues both days of our stay and as americans relying solely on wifi connections to stay in touch with family, it would have been a bigger problem had we stayed more days. Please also be aware that the hotel is divided up into a shorter two story section, with a motel ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to the hotel?
The hotel is conveniently located near popular attractions such as the Fallsview Casino, Skylon Tower, and Clifton Hill, as well as the Niagara Falls, Niagara SkyWheel, and various museums and casinos.
What can I expect from the breakfast at the hotel?
Guests can enjoy a complimentary continental breakfast each morning, which includes a variety of options such as waffles, muffins, toast, and more. However, some guests have mentioned that the breakfast could have more diverse hot food options.
How is the cleanliness of the hotel rooms?
The hotel offers clean and comfortable rooms with amenities such as clean towels and sheets. However, some guests have mentioned that the rooms and bathrooms could benefit from updates and better maintenance.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests, and there is also an EV charging station available for electric vehicle owners. However, a few guests have mentioned that parking could be improved.
What are the highlights of the hotel's customer service?
The hotel staff are known for being friendly, helpful, and respectful. They also offer assistance with booking tours, purchasing tickets, and addressing any concerns that guests may have during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the falls comes highly recommended.
Take Advantage of the Free Breakfast
Guests appreciated the complimentary continental breakfast, so be sure to start your day with this offering.
Explore Nearby Attractions
The hotel's proximity to attractions like the Fallsview Casino, Skylon Tower, and Clifton Hill makes it convenient for guests to explore the area on foot.
Consider Room Selection Carefully
Some guests noted that the rooms in the motel section were older and had outside access, while others found the updated rooms to be clean and comfortable. Consider this when choosing a room.
Check for Noise Levels
A few guests mentioned noise disturbances, so it might be helpful to inquire about room locations and noise insulation when making a reservation.
Inquire About Room Amenities
Some guests found the rooms to be well-equipped with amenities like a coffee maker and in-room climate controls, while others noted issues with clogged sinks and toilets. It may be beneficial to confirm the condition of these amenities upon check-in.
Take Note of Additional Fees
Some guests were surprised by additional fees for amenities like the pool and WiFi, so it's advisable to clarify these charges during the booking process.
Plan for Parking
While the hotel offers free parking, a few guests mentioned that parking could be limited, so it's wise to consider this when traveling by car.
Consider the Season
The hotel's location and value for money were highlighted, making it a good option for those visiting during the low season in January.
Engage with the Staff
Several guests praised the friendly and helpful staff, so don't hesitate to seek assistance or recommendations from them during your stay.
Location
5305 Murray Street, Niagara Falls, ON L2G 2J3
What's nearby
- Niagara Fallsview Casino Resort188 yd
- Skylon Tower239 yd
- Queen Victoria Park407 yd
- Journey Behind The Falls0.3 mi
- Horseshoe Falls0.4 mi
- Niagara Falls0.4 mi
- Niagara SkyWheel0.6 mi
- Criminals Hall of Fame0.6 mi
- Clifton Hill0.6 mi
- Maid of the Mist0.7 mi
- Casino Niagara0.8 mi
- Fallsview Indoor Waterpark0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Hotel Fallsview Cascade
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $94 |
Average price (weekend night) | $181 |
When to book a room at Quality Hotel Fallsview Cascade
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
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Distance to city center | 0.4 mi |
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