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The hotel's situation and outlook. The spa facilities. Our room was spacious and had very good views but the ensuite had 7 cracked tiles and a very large crack in the wash hand basin. Service at breakfast on day one was exceptionally poor. Disappointed I could not obtain an appointment for a massage.
Proximity to the beach and town Smallish bedroom with limited views, ageing decor
Convenient for golf. The bedroom was small particularly the bathroom
We loved the view. We were there such a short amount of time that we don't have too much to say. The hotel is very beautiful and we wished that we could have stayed longer.
very relaxing environment with golf course and sea views excellent spa facilities comfortable walk into town with area very quiet and peacefull in october we only experienced one evening meal food of very high quality well presented but with huge delays from order and through each course for whatever reason /not advised /good job we were in no hurry !!!
The facilities were lovely and the Hotel was beautiful - everything was clearly refurbished to high standard THe hotel room was cold in May so I would hate to stay there in December! The staff ignored us the first evening due to the volume of guest however they made up for it the rest of our stay.
I very much enjyed using the thermal suite, also found all the staff most polite and helpful. Although the room I had was comfortable, the bathroom area was a little cramped.
Relaxing in the beautiful lounge, with views to the Firth of Forth, is a must! Our room was very spacious and excellent value for money. I was surprised that there was no free WiFi access.
Wonderful service, comfortable room, absolutely outstanding food, both at dinner and breakfast - a smooth, comfortable and very enjoyable experience altogether. Nothing to dislike
Hotel Rooms were to warm
Warm welcome, wonderful food, fabulous bedroom and bathroom with garden views. Interior of the house is beautifully decorated. We hope to go back again.
it is clean and very comfortable, Very helpful owner and staff, Could not think of any negative thing to report, I was able to stay an extra day, which was very helpful
Everything -absolutely perfect -very welcoming, friendly, perfect house in a perfect location
Perfect hosts, relaxed atmosphere, ideal for a relaxing break.
Attention to detail None
Great friendly welcome, beautifully furnished house, felt like staying as a welcome guest in a home rather than a B&B or hotel. Fantastic bathrooms and great breakfast! Just that we weren't there long enough to really enjoy it!
The peace and tranquility of the place, the hugely comfortable bed, the house, the feel of it and its decor, the gardens, the welcome; I genuinely wanted to to stay longer. This is a wonderful find. no
Small hotel so check in and out is a breeze. Staff were straightforward and explained everything. Good price. Breakfast looked nice but I developed sore stomach at 11am which lasted 12 hrs but may not have been related. Rooms are small and have odd, cheap, buzzing TV system. No fridge or safe.
I was really amazing place, calm and relax! No bus stop near hotel
Staff were excellent, food was excellent what a great place I will be back
Food is exceptional. None
Loved the gardens! the rooms were wonderful, large, comfortable. Wifi was spotty, but we weren't there on business. Strategically located for nearby golf courses and visiting castles, Greywalls is a fabulous spot for anyone visiting the Scottish coast. 20 minutes from St.Andrews, not far from Edinburgh, it is a hotel we would return to in an instant and try to stay longer. The staff did everything they could to make us comfortable and to help us celebrate a 60th birthday in our family. We had a tour of the gardens from the head gardener himself who couldn't have been nicer. This was the highlight of our trip. Highest recommendations!
charming place, service and staff was excellent
The peaceful surroundings and the atmosphere of almost being at home.
Most of the staff were friendly,the rooms are clean and tidy and the food was very good. No internet access from the room or any Freeview TV.
The staff was helpful in doing for us an on-line check-in for a flight. We appreciated the "old house" style. I would have appreciated more accessible internet facilities.
Rooms were adequately clean. The staff treated us as a necessary but unfortunate part of their jobs. The check in desk unappologetically mixed up our rooms and the barman was more concerned with doing his paperwork than serving his customers.
everything at the hotel was fantastic. The staff were friendly and helpfull, couldn't do enough for us. The setting of the hotel is beautiful and it has been sunny everytime we have visited!! The food and service is faultless. There was a couple who enjoyed it so much they were trying to book for another two nights, which says a lot. No
Friendly, helpful staff Small rooms and showers
It's relaxed manner, yet there was an air of sophistication to it also. The lack of a cooked breakfast would make me think twice about staying at this hotel again.
The quietness of the lounge with no t.v or music, meant you could chat and relax in comfort.
first class food; wonderful helpful polite staff, wonderful setting around hotel
It felt like a home from home.Staff were lovely nothing was a bother to them, owners came and asked us if everything was ok,pointing out places we may want to visit etc,such a lovely couple. Rooms spotlessly clean and very nice decor.Breaksfast staff constantly bringing out fresh food which was fantastic quality, great place to relax away from city but not too far if you want to venture in. Free parking was fab and fantastic location, we didnt want to leave and I would definitely return. No, can honestly say one of the best hotels I have stayed at.
Excellent location,staff very friendly & helpful, lovely cooked full Scottish breakfast !! nothing
A very friendly welcome.Good parking. Good choice of bar meals. No lift.
Friendly staff, Good breakfast! And plenty parking. Beds could do with a new matress, bathroom a little dated but very clean
Staff very friendly. Nice and cosy bar and restaurant. Food very nice. The beds were terrible and needed throwing out. The rest of the room was lovely.
Friendly staff on the whole; made to feel welcome
No additional charge for internet use (Some Hotels charge £5 / Hr I will not pay & avoid those Hotels) This Hotel has installed Flat screen Free View TV's Radiator in room did not work And the new desk light on the dresser had no socket to plug it into
staff, food, comfort no
very nhelpful staff and food was very good
John, Harvey and Roz were great hosts. Very friendly.
It was a convenient location for our purposes. The hotel needs an overhall. It is tired and dated. The furniture has seen better days.