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Staff were good and helpful. I did not like the location at all. It is not suitable for people on holiday, Even though it was close to the train, which is good. It just takes to long to get around. The location has no attraction whatsoever.
We were upgraded to a LOft room. However the Airconditioning was very hot upstair where we slept and a lot cooler downstairs. Facilities and parking were great and checkin process and staff. Unfortunately we did not get to enjoy your breakfast or any meals. Seee above
This place is very easy to get to (Train, Car), The service is excellent. Rooms are clean and spacious. The Breakfast was top of the line. The TV in the room could be a little bigger :D
Very friendly staff and comfortable bed & pillows
The room was the best we have stayed in for years. Value for money - it is going to be hard to beat.
Room comfortable and clean, although a bit on the small side, no fan in the bathroom, mirror fogs up, I liked having a balcony Reception very slow, not sure if not enough staff or too many people checking in/out at the same time, parking system rather clunky, ie having to get card validated before being able to exit the carpark, as reception was busy, this took nearly 15 minutes
courteous staff,quick check-in,reasonable food and clean room ,well appointed no newspaper offered
Availability of a room on a busy weekend at a reasonable rate. No, I have stayed there before on several occasions.
We went to sydney for nrl grand final the hotel is situated with stops for main bus routes outside the front door which proved very convenient.Access to transport to the city is also 200 metres away.For any events at anz stadium you wouldnt get a better spot.
We were pleasantly suprised and have decided to utilise it more often instead of staying at more expensive hotels right in the city. Very handy, clean, convenient & quiet.
The room was a good size, compared to other hotels I have stayed in. A good size bath. Bar fridge, desk with business chair, lounge chaise. Quiet. Friendly staff. Shop downstairs to buy snacks etc. Bed was a little bit hard. No swipe card entry to building after hours. Have to buzz.
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
good service and very friendly staff no
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
The proximity to all sydney has to offer. The staff were very helpful.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
The new block of rooms is clean. Flat screen TV. Staff cordial. The wireless internet service was expensive and not at all reliable.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
Quite close to the airport Small room the fire alarm ringed at 5am
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
Very comfortable and well-appointed room. The service from hotel staff was generally very good. Staff didn't respect their "do not disturb" signs; they just gave a courtesy knock then immediately let themselves in. This happened every day of my stay.
The only likeable feature was the buffet breakfast we were given as a trade off to not having the bedding configuration that i booked for back in November 09!! Very applicable unfortunately, as i booked 2 double beds but was told that it was unavailable and was given a fold out bed for my child who was competing at olympic park the following day, needless to say i gave up my bed so as she would have a good nights sleep, very dissapointing after travelling all day.
Convenient to business during stay. Quiet & good food
I actually complained about a couple of things when I booked out. The meal was expensive and very small. The pants I was wearing to work the day after staying were dirty when I got them off the hanger. They had dust marks on them where they were hanging. I ordered a pot of tea for breakfast which came with no cup. The toast I ordered did'nt even come on a plate it was wrapped in a serviette and did'nt come with any margarine. I thought the whole experience was ordinary and I would never stay again.
I loved the dinner service, the staff were polite and professional. When pooring my wine my waiter had presented the bottle to me before filling my glass, excellent service. Not at all we enjoyed our stay and so did my children, they loved the water falls along the side of the stair case.
We found your staff very helpful & friendly - we loved our stay,even though for such a short time - I will add here you have to be very careful when entering & leaving your car park (glad we had small hire car) - but in saying this very thankful included in your rate- THANK YOU Deanne No complaints - staff very friendly - helpful
Perfect location for Concerts at Acer Arena or events at Sydney Olympic Park, only 5 mins away. Buses run to concerts or its an easy drive with ample parking, we were back before the bus. The lobby is lovley with palms and fountains, a great pool, tennis courts and gym etc, also right next door to a bowling club and opposite Maccas and KFC if you need a snack. The room was large and comfortable. Only that the bed was a little on the firm side and the bar prices were too steep.
Quiet at night and great beds
nice hotel; not centraly located in Sydney, but good for visiting Western suburbs
Friendly, clean hotel would definitely recommend it, very helpful staff.
wonderful view from the balcony of room. Friendly and helpful staff. very clean and comfortable. very convenient location. I booked a 2 bedroom apartment. There are TVs in one bedroom and living room. Another bedroom doesn't have one, and the bed is smaller. It's not fair for 2 couple. However, I booked this room for 3 people. Perhaps that's why the beds are different.
Overall it was excellent,room good ,staff friendly. N/A
The location and the quality of the Sebel was perfect for our circumstances. The front desk staff were very accommodating and helpful.
Very good location, steps down to the train station, across the street is the Westfield Shopping Center, by the side is the Mandarin Shopping Center, 20 minutes ride to the city center. The rooms are very nice and clean, we got upgraded to a 3-bed apartment, very spacious, nice kitched, living room, great view. Overall, very happying staying at Sebel Chatswood. One of the shower head does not work very well.
The hotel room in general. Had good bathrooms and kitchen was great. The lounge room was a good side. Overall Great room!
Convenient to Chatswood, quiet, parking available Toilet button tended to stick and kept running after it had flushed
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
The fact it was close to the city. The staff were great and the breakfast was great too.
New room was great Price for new year stay, on going renovation
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The proximity to transport was great.
Good location near central station and transport facilities, shops and bars.
The lovely big bed and the movies Sauna was not accessible
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
close to where i needed to go. the room felt unclean. I didnt do enough resaerch about hotel
Closeness to Northern Suburbs eg Pennant Hills Unexpected $5 charge for car parking. No parking in front of room.
Easy and free carparking. Decent sized rooms and helplful staff
The young man who checked us in on Tuesday night was extremely courteous and friendly. It was good to be able to have a buffet breakfast the next morning.
The buffet breakfast was good value, excellent presentation, and the Lachlan restaurant, as recommended by the motel, was great the beds were very, very firm. the shower heads in two of our bathrooms failed to stay upright, making use difficult. there were no hand towels in the bathrooms
A warning needs to be given to customers that intend on using the delivery service for in-room dining. I was told an amount for my food when I placed the order, when the delivery guy came to the door he demanded I pay an extra $10.00, as I was in the room on my own at the time I reluctantly paid what he requested. In future I will pay via credit card to ensure the correct amount is paid, otherwise my word against the delivery drivers. The food was quite nice, even though it was very expensive..
Location near Macqarie university, and shopping centre with good travel connections; hotel pleasant quiet location and unpretentious. Ability to have something to eat outside breakfast time. But i may be wrong about this as my exits/arrivals were at variable times. However I do not think it is good value at full rack rate.
It was cheap but provided all services I needed. The TV did not work
Clean room, friendly staff, ideal location on this occasion
Because of the holiday it was OK, but may be noisy otherwise.
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Ambience and location
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
cost and location parking
Quiet, relaxing, easy to deal with, comfortable
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
It was our honeymoon and it was close to our reception and it was in a classic style.
Proximity from NSWU none
The location & accessability The restaurant was closed during our stay, as was room service. Breakfast was below standard, especially for the price.These are the main two reasons this hotel received a lower score on comfort & services.
close to where I was working No fresh air or ability to get some air into the room with ho fan or air conditioning and a locked door and window to outside
needs refurbishing and up-grading of gardens and general maintenance - persons in room next door had radio on loudly from 5.00 am
The breakfast was ok and i was very thankful that i had only booked for one night and not any longer. The room was decorated in a 1960 style and was awful to say the least. the combined shower and toilet were so little that you could not close the door and use the washbasin. The TV waqs so old that you could not read the words written on it or the control.
the pool the bed and the tv, they're old.
Quiet and satisfactory for our needs. Run down in some respects,loose railings on stairs and in need of a revamp.
It was conviently located to where I needed to go.
it was easy to find and close to acer arena. the cleanliness of the room was very poor.
Close and convenient to where we needed to go, Concord Hospital. Very noisy, traffic and other people staying at Motel during the night.
The reception man new the area very well and answered our questions quickly and thoroughly. In the bathroom, the idea of the soap, cream, shaving foam, sower gel, shampoo and conditioner being in the dispenser is great, though I might have think in todays day and age, using censers would be more appropriate and guest friendly. Also, the bed was sooooooo comfortable!! Firstly, the smell of the two rooms when we entered was not pleasant at all, on smelt like smoke even though it wasn't a smoking room and the other room smelt stale and musky. Secondly, the couch was very sunken and uncomfortable. Lastly, the bathroom is much too small for comfort and ability to move!
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.
The location of the hotel and the staff
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
It's location in the city was what I liked best
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.