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Hotel clean, the acceptable price, very good breakfast,internet ok, a parking. Has very much liked. all applicable
The cleanliness of the room, the room's design,big parking for free,it is quite far away from the City center, but You can easily arrive there by public transport.The hotel was opened just few days before our staying there, hopefully they will keep the starting level.We have eaten some dinner in the hotel restaurant and it was properly served. Probably, because it is really new, the lifts were sometimes destroyed.There are some missing basic accessories:the tag"please clean the room/don't disturb", there was no any prospects/maps about Milano and neighborhood.We have mentioned several times, that we have a child in the parents room, but only after our additional appeal the towels and the pillow were completed.
The room was very big, the bathroom was very big too, the room was clean, good tv facilities i think not
The Comfort and clean surroundings. The evening Menu. For South Africans a little too expencive.
nice clean rooms Restaurant really poor. Could only get buffet meal for Euro 35,--. For small eaters absolutely no good, and no restaurants in the neighbourhood to walk to.....
cleanliness, interior design, hospitality of the staff, variety of the breakfast buffet. Price is too high for the location; and the extra charges for the internet is a bit unusual with this price.
Due to off season, my family stayed at lowest price. This everything new design hotel is very clean and comfortable to stay from single business man and woman to family use. Breakfast is also more than expectation, many fruit welcome you. If you have car, you can go Milano in around 30min. It also take just 10min walking to nearest train staition where you can go Milano in around 10min and jsut around 1.5 Euro.
Nice and modern hotel. Staff very helpful. Nice breakfast. On booking.com, it was written that internet connect is free of charge in the room............but it is not the case (12 euros per days)
Hotel was clean, up to date, staff spoke good English, secure parking, easy to locate
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
The quality service, restaurant and breakfast Hard to find
Room, food far from city center, staff service moderate especially in the restaurant
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
The bathroom needs renewing
The comfortable of room
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
you should take it out of your offerings location, structure, neighborhood, price
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
Good service, nice room, colorful breakfast, all you need No
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
room was nice soap
The cleanness and facilities nothing
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
Excellent breakfast. Great location Price for internet access was excessive
good location for Duomo and shops breakfast was too busy and not enough food or staff
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
Breakfast buffet, reception's assistance & location (Milan)
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
Great Hotel, great staff
Everything about the hotel and the stay. Nothing I didn't like
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
all was excellent
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
- Luxury. - The Value.
Very curteous concierge staff and personnel in general. Very clean.
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Opulent hotel, nice respite Pricey
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
Convenient location right by central train station.
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
Good location Concierge not very helpful/knowledgable for a 5star hotel
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
the rabishest hotel i use it so far.
nice room, very good restaurant
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
easy access to central milan
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
The room style and location Only the time of checkin and checkout
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
pool, restorant problems with staff
Please write at least 15 words Room service. Very unorganized
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
Location and staff was very friendly
Bed was very hard
there is no tea and caffe srvices in the room ,for a 5 -star hotel this is not good
the reception area and facilities were very good so first impressions were always going to be good. the room was not clean and socks were found from previous client. the staff were very welcoming and factual but lacked personal touch. after paying for parking and the ticket not allowing us out the staff seemed uninterested as we had already paid and checked out.
Simply beautiful: service, decor, facilities, all up to a 5 star hotel. Room service is insanely pricey. A "flying" shower curtain certainly did not fit in this hotel, nor did the poor hairdryer.
Courteous service by bellman and front desk staff. Beautiful hotel, nice size rooms and beautiful bathroom. The internet service (if you don't have your own laptop)is not linked to hotel so you're on your own if it breaks down or does not work. Should be an automatic these days. No cups/coffee/tea provided, but were given a kettle. Also no iron & ironing board offered - just laundry service!
The room had several small defects that could not be fixed during our stay. They offered to move us to an other room (including moving all of our lugage) or complement our breakfast. We chose for the last one. Very attending staff.
Location of hotel very good, underground (red line) within 3minutes walking distance. Colonial style of the hotel's interior nice, although about time for a bit of "refreshing" A blanket as bed-lining, in a 5star hotel? Never seen that before. A nice hotel, but not quite worth the price.
Staff was excellent. Room was beautiful. Milan was great.
Here was no bottle top opener though there were plenty of bottles with tops in the mini-bar
Not Friendly, Dirty, Far from Center but good value
Hotel was fantastic very spacious, the cleanliness is immaculate even for a 5 star. parking next door was very handy charged 15 euro per night instead of 30 Euro.. Bar staff were fantastic and very helpfull There's not much around on a night to do, we were charged e5 for 2 pillows, my 5 year old accidentaly pressed the button for a Movie which we was charged 14 Euro, at checkout they would not waive the charge. you have to pay 30 Euro to use the spa which should be included
The location and the lake-facing balcony room. In November, the town is mostly shut down.
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
location the room as per the booking was superior double but was not up to the mark.
Friendly staff, good location, value for money
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
it was nice hotel and clean the parking fee too expencive (40eruo)
great stay . my favorite hotel in milan
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
room service dıd not replace empty bottles.
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
The quality of the hotel doesnt match the price
staff very helpful and friendly. good spa treatments
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The room was excellent Poor service with ridiculous prices
the location and the staff are really friendly the health club should be better in such nice hotel
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
Room was too cold, seem heater heat up to the temp set.
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
size of room no
breakfast was great
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
The big and perfect bed
Bad quality of the breakfast and bad quality of the restarant
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
the cleanliness of the hotel, we were given free internet access. it is very far from milan, and transport accessibility is very difficult. Taxi fare from the hotel to fiera milano convention center is 60 euro.
new hotel . close enough to fiera in Rho service in restaraunt very slow. fitness and sauna will open in 4 !! monhts ! surround buy factories .no shuttle bus to fiera
Everything was perfect during our stay at the hotel.
The pool is missing
New hotel, spacious rooms, all modern and friendly interior. Free parking is available infront of hotel (outside), otherwise covered parking under the hotel for € 15,00 per day. Hotel was overheated, everyday the room the airconditioning was put on 28 degrees... When opening the windows/door to balcony, very noisy from highway next to hotel. Bathroom under water after shower, as glass protection wall is to short. The mentioned park was a piece of land not really attractive to use now in winter. No fitness center available in hotel.
Useless and not so satisfying Its big and clean
Hotel was nicely decorated and staff spoke good English. Location was really bad! It was impossible to get to hotel from Molino Torino metro station, even dangerous! There wasn't no taxis in the evenings and hotel shuttle didn't work at all. That's the reason me and my colleagues (10 persons) won't use this hotel in the future.
Near fiera milano which the reason I chose this hotel as well as the shuttle bus service to and from the fiera Breackfast very poor in terms of variety and quantity. for the size of hotel breakfast bar should be bigger. often run out of food and had to wait.
Super fitness centre, ok dinner buffet, very big good rooms, close to fiera- good shuttle bus connections to and back from fiera. Bad breakfast (never anything left, no bread, out of yoghurt, chaos,...), only 2 english tv channels. Expensive rate that was changing from day to day, in the middle of industrial area.
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
Location, Hotel Bar
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
Great location by the Duamo accompanied by helpful and efficient staff behavior
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.
Location It's a stretch to rate as 4 star. Location was great and it's certainly going for the luxury market. Poorly functioning shower in our room was a disappointment for the price. Worse was the service. It was not that our needs were not taken care of but more the manner (attitude) with which they were taken care of. We felt we got poor value for money. 2 stars.
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
The staff was extremely helpful and they spoke English very well.
central location & room we had was grand and spacious breakfast was so-so but then
it was cold in the room
Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.
We enjoyed our stay at the hotel. Breakfast was good and the staff helpful. The fact that it's very close to Milan Central Station is definetly a plus.
Location- just right. The stay was very pleasent. Price is worth the value. The breakfast staff was very freindly. The hotel is more like a 3 star - The room was a little old wide but with an odd shape.
Concierge and staff keen to help. The breakfast room is well serviced and table clothes changed for each guest. There is a large range of fruits cereals and cappuccino. Cooked food is provided Hot water was cold, having to be run off for several minutes before it wamed up enough to use. Its not inconvenient but you can imagine the waste.
Hot drink making facilities, comfortable clean bed, bath as well as shower. no English speaking facilities on TV also pay films for UK travellers are old. CNN was not working nor Bloomburg which is free not able to be viewed could not get latest news.
Excellent location, helpful staff, Quiet and comfortable. Great breakfast!
Room was a bit old and front desk staff was not very friendly. However the buffet breakfast spread is good, hotel is very close to the main train station (you can see it once you get off the airport express bus, on the left of the station) and the greatest plus point is their wonderful bed and pillows! You can actually select the type of pillows you want...only learnt of this on checking out :p The room we stayed in was old (room 608) and was odd shaped. The bathroom is very small and the shower 'cubicle' has no proper stall with only a shower curtain to kee the water from wetting everything else.
Good location just a walking distance to the airport bus stop, central train station, metro, bus station and tram. The drain in the shower room didn't work properly.
Comfortable and equipped room, perfect location for travellers, great breakfast. 100 meters from a shuttle to Malpensa, safe surroundings despite the reputation of the area. The default check out time is late
the people were nice, the "coffee/tea bar" was great. it was so close to the station
convenient location (right next to the station). Beautiful rooms and decor. Very helpful staff. Great price.
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
reception staff wereunbeliveble bad.
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay