Cons (-) Dirty, run down, smelly. Even the TV guide was so out of date, it was impossible to find anything on tv.
3 stars
Four Points by Sheraton Detroit Novi
Photos of Four Points by Sheraton Detroit Novi
Overview
Part of the Novi shopping and entertainment district, Four Points by Sheraton Detroit Novi presents rooms with thoughtful amenities while featuring two restaurants and flexible event space. We are near major corporations as well as the Suburban Collection Showplace, Twelve Oaks Mall and Fountain Walk. Our Novi lodging offers free WiFi and complimentary bottled water to make you feel right at home. A sofa bed and separate dining area also await if you book a suite. Stop by No. Six Prime, our fine dining steakhouse, or visit Sidebar No. Six for a more casual experience. You won't have to miss a workout thanks to the 24-hour fitness center and indoor heated pool at our Novi, MI, hotel. If you're in town for business, our nine meeting venues boast 14,702 square feet of space. Gather your colleagues for a conference or host your wedding reception at our hotel in Novi. Whether you're visiting Michigan for fun or work, Four Points by Sheraton Detroit Novi will suit all of your needs.
Latest deals for Four Points by Sheraton Detroit Novi
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Four Points by Sheraton Detroit Novi
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Pets not allowed
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Things to do
- Gift shop
- Casino
- Board games/puzzles
Parking and transportation
- Shuttle service (free)
- Free parking
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Garden
General
- City view
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Four Points by Sheraton Detroit Novi
7.2
Good
445 verified ratings
Wonderful
144
Very good
63
Good
63
Okay
46
Fair
46
Mediocre
27
Poor
56
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.8 out of 10
2 reviews
All reviews
Pros (+) Great location close to shopping mall, and plazas.
Cons (-) Very poor internet service, very low speed, frequent lost of connection. Restroom has bad smell. Free breakfast has very limited choice. AC was not working well but fixed after repair was requested.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Four Points by Sheraton Detroit Novi?
Many guests have praised the amazingly comfortable beds at the hotel, ensuring a good night's sleep during your stay.
Is parking readily available at Four Points by Sheraton Detroit Novi?
The hotel offers free parking, and guests have appreciated the convenience of readily available parking during their visit.
What can I expect from the food quality at Four Points by Sheraton Detroit Novi?
Guests have enjoyed the delicious food at the steakhouse restaurant, providing a superb dining experience during their stay.
How clean are the rooms at Four Points by Sheraton Detroit Novi?
While some guests have mentioned issues with cleanliness, many have found the rooms to be clean and spacious, ensuring a comfortable stay.
What is the best time to visit Four Points by Sheraton Detroit Novi?
Consider visiting during the low season in November or the high season in February to experience the hotel's offerings and nearby attractions with fewer crowds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Room Amenities
Some guests reported issues with room amenities such as bathroom doors not closing and exposed wires. It's advisable to check the room thoroughly for any maintenance issues upon arrival.
Verify Room Details
Double-check room details with the hotel directly, especially when booking through third-party websites, as some guests found discrepancies between the room descriptions on booking websites and the actual room provided.
Consider Noise Levels
Several guests mentioned noise disturbances, especially after quiet hours. If you are sensitive to noise, consider inquiring about room locations away from potential sources of disturbance.
Confirm Breakfast Inclusions
Some guests were disappointed by the additional charge for breakfast, which they felt was not justified. It's recommended to confirm breakfast inclusions and any associated charges before booking.
Room Upgrades
In some cases, guests were offered room upgrades to compensate for inconveniences. If you encounter issues, consider politely discussing the possibility of a room upgrade with the hotel staff.
Maintenance and Cleanliness
Several guests noted maintenance issues and cleanliness concerns in their rooms. It's advisable to promptly report any such issues to the staff for resolution.
Pool and Hot Tub Hours
If you plan to use the pool and hot tub facilities, be aware of the operating hours, as some guests experienced limitations on access during their stay.
Customer Service
The hotel staff received praise for their helpfulness and accommodating nature. If you encounter any issues, consider reaching out to the staff for assistance.
Nearby Attractions
The hotel's proximity to shopping and restaurants was highlighted positively by guests. Take advantage of the central location for easy access to nearby attractions and dining options.
Direct Booking
Consider booking directly through the hotel to potentially receive better customer service and avoid any discrepancies in reservations.
Location
27000 South Karevich Drive, Novi, MI 48377
What's nearby
- Motorsports Hall of Fame0.3 mi
- Motorsports Museum0.3 mi
- Putting Edge0.6 mi
- Paradise Park1.1 mi
- Suburban Collection Showplace1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Detroit Novi
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $107 |
Average price (weekend night) | $128 |
When to book a room at Four Points by Sheraton Detroit Novi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Detroit Novi
FAQs when booking at Four Points by Sheraton Detroit Novi
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 19.5 mi |