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Quality of food was very good...a surprise for us. No bathtub in room.
Friendly efficient staff, menu in English, plenty of onsite parking. Would have liked there to be a lift and/or offer of assistance from staff.
I couldn't believe how good it was for the price. The staff were so friendly and we had a really delightful meal there in the evening. The room was very comfortable; we wished we had been able to stay longer no
Nice, spacious room, good food in restaurant.
It's good condition and location at the edge of the park. Car parking was a little tricky but not really a problem.
Lovely, new and clean hotel beautifully situated amongst woodland in this pretty small spa town. Reasonably priced for the facilities provided Staff charming, and some spoke enough English to make life comfortable. Request a room with a balcony for joy of sitting amongst the pine trees! Some little things missing - e.g. tooth glasses not provided, and no bedside cabinets in one room, Light switches seemed at odds with room layout.
nice hotel, frienly staff, nice swimming pool and jacuzzi nothing
Very nice hotel, good location and car parking. Sauna department was good, only problem was that only one sauna was warm. Hotel personel was not that friendly, sauna was not on and it was not informed that you should ask that beforehand. My main target was to get sauna, it was big disappointment when I cannot manage.
I like everything as i wrote the last time i stayed there. I would also like to add that this time their breakfast was even better. Excellent choice for someone to stay there. No
The hotel is really nice, staff friendly, swimming pool with sauna also very good. The food in the restaurant is tasty and the choice is fine. The rooms are clean. The restaurant during Sunday's breakfast was a little overcrowded and we couldn't find the place to eat. On Monday everything was ok.
convenience for walking in the area the first room we were offered was far too small and needed to up grade to a 2 room suite - 2nd toilet was a bonus!
The staff were wonderful and very accomodating. They helped us to feel at home and were there for us while we recovered from jet lag and even when we broke a tooth. The food was great and we would love to come back. We also loved the spa and it's staff.
Friendly staff, fantastic wellness facilities, delicious cuisine, free guarded car park Slow and not very professional service at the restaurant
good location,polite and efficient staff
i can't understand why the hotel take 18 e for parking inside the countryard of it. if you pay 330 pln you shoud get the parging as a service and not spiecel payment
The view from the window was beautiful. Room was very clean and nice. Also we enjoyed swimming pool, not big but quite ok. Responsible person for jakuzzi was making massage and you have to wait for half an hour. We tried to wait but nobody appeared! So unfortunately gave up. Additionally, no guard for the swimming pool.
The courtesy of the staff. Stylish decor. Cleanliness of the room and the functionality of the bathroom. For a small boutique hotel, everything worthy of five star hotel in terms restaurant quality (excellent particularly the dinner menu!), service and facilities. Good Polish breakfast. I only wished our room had a hair dryer.
Comfortable rooms and a good buffet breakfast in the morning. Mini bar refrigerator, but empty and no glasses. No tea or coffee making facilities in the room. Restaurant very expensive when prices are compared to the local restaurants in the town.
location,parking no airconditioning, small window, 3rd floor room with no elevator,
place near park it was to cold, to low heating for this time of year
Nice hotel, new & clean, nice decoration and layout. The service was poor (facilities were good). For the price of this hotel in Poland the service should be so much better - the room key did not work, reservations for meals were all incorrect, checking out was a long process due to a lack of itemised billing. The hotel does not have the customer as its key focus - everything looks good but without the customer service it is pointless. I will not re
friendly, helpful staff. Excellent breakfast, including scrambled eggs individually cooked on request.
In the town centre on a very good location.
a very comfortable room and in a central location- good parking too
The rooms were lovely and the staff were very friendly. Very pleasent stay. The wifi did not work very well and there is no safe.
Nice reception by friendly personnel,clean room,nice atmosphere and nice to our dog.Excellent breakfast. Relatively small choice on the menu.In comparison with surrounding restaurants too expensive.
Hotel location The hotel walls are greyish, not pinkish as on web picture. In my opinion it is not a 3*hotel standard. Only the website says it is a 3* hotel, no such info can be found in a hotel itself.
Peacefull and quiet atmosfere, great food with exelent service, very nice location, I enjoyed my stay there.
I appreciated a good service and cleanless of the room. I enjoyed a nice sourrounding and a cosy cafeterie
What a beautiful hotel in a beautiful city! The owners made us feel like very welcomed guests and the rooms were comfortable and lovely. We loved our quick stay at Villa Tilia and wouldn't hesitate to recommend this gem to anyone wanting serenity in a peaceful setting. Not a thing. We wish we could have stayed longer.
Very friendly staff, nice and clean accomodation, freshly prepared excellent breakfast.
Proximity to National Park. Tea making facility in the room. Very reasonable price of room. Very off hand owner or manager, somewhat surly and not welcoming. The descrption of the hotel on your site deserves an oscar! The park" which was advertised consisted of 3 meters of grass set off the noisy and busy main road. Room therefore very noisy.
Everything perfect... Very friendly staff, great service, very nice equipments... So far my best stay in a hotel ever !
Because of early departure (daytrips) before breakfast, I got every day a lunchpakket. Nice Hotelroom for a very good price. The used towels are not changed every day.
Clean, hospitality, cheap and good quality, what else do you need in a hotel ? It's pitty that there's no restaurant, there's a market to be captured there.
clean and spacious rooms, design,english speeking staf, good breakfast the tiles on the floor and the heavy doors have one disadvantage: little noisy
room is very clean and staffs are kind. value for money.
good and friendly hotel. Beautiful nature, mountains in driving distance.
Friendly lady at the reception, nice rooms, good restaurant, walking distance from the town centre when I was there, there was a problem with the reception of tv-channels. Only few channels were OK, not all. Seems that there was a problem with satelite connection.
Receptionists were very kind and helpful. Food is nice. GPS navigators for some reason do not contain exact hotel address, so we had to drive through the street. Otherwise perfect.
Very friendly, helpful staff. Staff also very responsive to my queries prior to arrival. Comfortable room & public areas. Good breakfast. Nice bar area for evening meal. Jacuzzi and steam room available - which we used for an unlimited time. Very interesting building and garden area. Free parking. Looked a bit overgrown & dark/unoccupied, from the outside & when we arrived, late at night, there did not seem to be anyone around - the hotel was locked up & we had to bang on the door several times before anyone answered. We had booked a room for three adults & were given a room with two double beds. However, each bed only had a single duvet under the top cover so my husband & I (sharing a bed) were cold in the morning, having 'fought' over the duvet during the night. The hotel provided an extra duvet the next morning and also an extra chair & extra water - all things that should have been provided if the room was supposed to be for 3 people! Also, our wardrobe was in a corridor outside the room??? Very strange!!
Value for money was very good. A well kept and maintained facility w interesting rooms. Could use lifts. Bar was closed due to a convention.
The staff were very friendly and did their best to help me... a non Polish speaking Australian travelling alone tp find their way. The atmoshere is great and a wonderful place to relax.
This hotel is off the beaten track but well worth a visit if your looking for a quite and relaxing stay in a charming surround.
Everything about the hotel was superb - very friendly and helpful staff, who all spoke English. They couldn't do enough for us. The rooms, meals and amenities were first class. The setting, in an English garden, is spectacular - it was only the heavy fog that prevented us from seeing it in all its glory! Tea/coffee making facilities in the room would be nice. The place is a bit difficult to find, so some more signposts to it would help.
Very kind staff; excellent food; charming building, set in a beautifull surrounding. With good weather, it is refreshing to have a meal on the outside. Nothing major, except for cleanliness of the rooms, as the materials (decent) require a bit mor thoroughness
Charming building, beautiful park fair staff excellent reataurant and clean room. Its a nice remote place. It is very hard to find this hotel w/o navigation system. did not see any signs posted whithin the town or on the way to the hotel up until I get to the main gate of the castle. Its a kind of hidden place.
We liked the atmosphere and setting. We would have liked to stay longer.The tariff was reasonable. The mattress on my bed was not very comfortable and the one pillow was thin and lumpy. Although we enjoyed the hotel we think it is over-rated. There were no brochures of the area available.
Nice, quiet location within easy walking distance from street with restaurants and shops. There were no fruits offered at breakfast and the selection of food was basic.
small size of hotel, staff tries hard to make guests welcome and comfortable little public space, the choice is of the room or the dining room. dining room is used for breakfast and lunch if ordered ahead of time, provisions for guests to order or access a warm drink or cold drink at other times would be welcome