Occidental Nuevo Vallarta

Guests have praised the Italian restaurant for its awesome food, and the Mexican restaurant for its friendly staff. However, some guests found the Japanese restaurant to be disappointing.

Guests have appreciated the cleanliness of the hotel and the attentive staff. However, some guests mentioned inconsistent housekeeping and the need for updated towels.

The staff has been described as very helpful, friendly, and polite. However, some guests have mentioned issues with the availability of food, reservations, and the handling of room preferences.

Some guests have expressed concerns about the loud environment, non-stop music by the pool, and noisy evening events, which may affect relaxation.

The hotel offers a variety of amenities including a fitness center, outdoor pool, spa, and entertainment staff. However, some guests have mentioned issues with wifi stability, limited food availability, and the need for clearer information about restaurant reservations.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

May is considered the low season, which could be a great time to visit for those looking to avoid crowds and enjoy a more peaceful experience.

The hotel is conveniently located near various attractions such as Dolphin Discovery Puerto Vallarta, El Tigre Club de Golf, and Nuevo Vallarta Beach, providing guests with plenty of options for entertainment and leisure.

Some guests noted that the resort can be quite loud, especially during the day by the pool and during evening events. Those seeking a quieter experience may want to take this into consideration.

Some guests mentioned that the rooms were clean and comfortable, while others noted issues such as inconsistent housekeeping and the need for more storage space. It may be helpful to check specific room amenities and sizes before booking.

While some guests praised the food and service, others found the quality inconsistent and preferred dining off-site. It may be worth exploring nearby dining options for a variety of culinary experiences.

October is considered the high season, which could be ideal for those looking to experience the area during a livelier time with potentially more activities and events.

A few guests mentioned construction noise during their stay, so it may be advisable to inquire about any ongoing construction and its potential impact on the stay.

The hotel offers various services such as an ATM on-site, babysitting or child care, and a spa and wellness center. Guests may want to explore these services to enhance their stay.

Guests noted the need to make reservations for restaurants and the limited availability at times. Planning dining arrangements in advance could help ensure a smoother experience.