Best Western Plus Astana

The hotel offers a broad choice of foods at breakfast, including options for small guests. However, some guests have mentioned that the breakfast quality is medium, with outdated sausages and slightly rude personnel.

The rooms are clean, spacious, and comfortable, with big windows providing a nice view. However, some guests have noted that the overall appearance of the hotel seems a bit dated.

The hotel is conveniently located in the city center, with easy access to main sites and a variety of nearby restaurants, cafes, and supermarkets. However, some guests have experienced traffic issues during peak hours.

The hotel provides a convenient location, good service, and clean rooms at a very reasonable price. Additionally, the lobby restaurant offers local specialties. However, some guests have mentioned that the lobby zone has limited seating.

The staff is described as very helpful, friendly, and ready to assist guests. However, some guests have mentioned that the staff's English proficiency varies, and some staff members may be inexperienced.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Visiting in October might offer a quieter experience as it's considered the low season, according to the hotel's seasonality information.

The hotel's proximity to the Singing Fountain, Bayterek Tower, and other attractions makes it convenient for sightseeing and exploring the city center.

Some guests found the room temperature difficult to adjust. It's advisable to inquire about this and other room amenities before booking.

Some guests reported issues with noise from room cleaning throughout the day. Consider discussing this with the hotel staff if noise is a concern.

If you're a vegetarian, it's advisable to check with the hotel about the availability of vegetarian choices for breakfast to ensure a satisfying dining experience.

A few guests mentioned the absence of certain toiletries such as hairdryers and soap. Packing these items might be helpful.

Some guests were surprised by an additional 5% tourist tax charged upon checking in, not indicated during booking. It's advisable to clarify all charges before arrival.

Guests noted that the airport transfer service was reliable. Consider utilizing this service for a hassle-free arrival and departure.

The hotel's central location makes it walkable to various attractions. Consider exploring nearby sites like the Bayterek Tower and the Singing Fountain on foot to enjoy the surroundings.