Reikartz Astana

The hotel offers a prompt location, spacious rooms, and a good breakfast. Additionally, it provides an indoor pool and an executive lounge access.

The beds are comfortable and clean, providing a good night's sleep for guests.

Yes, the hotel offers free parking and valet parking for the convenience of guests.

The hotel provides a very good breakfast with rich, well-made food. However, some guests have suggested that breakfast options could be improved.

The hotel ensures daily housekeeping, professional cleaning, and follows all safety protocols. While most receptions are good, some guests have mentioned areas for improvement in housekeeping and customer service.

Several guests mentioned that the heating in the rooms was not sufficient, so consider checking the heating system in the room before finalizing your booking.

Some guests found the quality of the provided toiletries to be subpar, so it might be a good idea to bring your own toiletries for a more comfortable stay.

A few guests reported issues with the Wi-Fi, particularly in the lobby area, so if reliable internet access is important to you, consider checking the Wi-Fi signal strength in different areas of the hotel before relying on it for work or communication.

The hotel's proximity to attractions like the Singing Fountain, Bayterek Tower, and Korme Exhibition Complex makes it convenient for sightseeing, so take advantage of these nearby attractions during your stay.

Some guests mentioned that the soundproofing in the rooms was not adequate, leading to disturbances from neighboring rooms or outside noise. Consider requesting a room in a quieter area of the hotel.

If a good view is important to you, consider verifying the room's view before booking, as some guests enjoyed spectacular views while others were disappointed.

A few guests experienced issues with room cleaning, so it might be helpful to inquire about the hotel's cleaning schedule and ensure that your room is cleaned to your satisfaction during your stay.

While some guests praised the breakfast, others found it lacking in variety and quality. Consider checking the breakfast options beforehand if it's an important aspect of your stay.

Some guests encountered communication issues due to staff members' limited English proficiency, so it might be helpful to confirm the availability of English-speaking staff for smoother interactions.

As some guests mentioned a lack of single-use slippers, consider bringing your own if this amenity is important to you for a more comfortable stay.