Aykun Hotel By Ag Hotels Group

The hotel offers a good and varied breakfast with a nice espresso coffee, and the staff is polite and supportive. However, some guests mentioned that the breakfast left much to be desired and that there wasn't any coffee offered in the breakfast buffet.

The beds are comfy, the rooms are clean, warm enough, and quiet, making it fair enough for a short one night stay. However, some guests found the bed to be hard and not so comfortable.

Yes, the hotel offers free parking, and it is conveniently located next to a gas station where you can buy anything 24/7.

The hotel provides a free private sauna and good breakfast with a lot of fresh vegetables. It's centrally located and right near the botanical garden. Additionally, the hotel has a good restaurant downstairs and is within walking distance to the downtown area.

The hotel has implemented various health and safety measures, including daily housekeeping, face masks for guests, physical distancing in dining areas, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces. However, some guests mentioned that the spa and Hamam facilities are old-fashioned, and the breakfast was standard and not very tasty.

Some guests experienced cold rooms, especially during winter, so consider requesting a room with efficient heating to ensure a comfortable stay.

The hotel is conveniently located near the Korme Exhibition Complex, Bayterek Tower, and the Singing Fountain, making it easy to explore these attractions during your stay.

While most staff speak English well, some guests encountered difficulties due to language barriers. It may be helpful to have key phrases in the local language or use translation apps.

If you plan to use the sauna, consider reserving it in advance as some guests faced challenges with last-minute bookings.

Some guests reported noise disturbances from neighboring rooms, so it might be beneficial to request a quiet room to ensure a peaceful stay.

The breakfast buffet may not meet everyone's expectations, and some guests found certain items unappetizing. Consider checking the breakfast inclusions before booking.

Some guests were disappointed by the absence of certain amenities such as tea/coffee in the room and a toothbrush holder. It may be helpful to confirm the availability of specific amenities before arrival.

The hotel offers an airport shuttle service, which can be convenient for travelers. It's advisable to inquire about this service and its associated costs in advance.

Take advantage of the complimentary private sauna session included in the hotel price for a relaxing experience during your stay.

Many guests praised the friendly and helpful staff, so don't hesitate to seek assistance or recommendations from them during your visit.