Guest reviews
Overall Rating
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8.7
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8.7
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8.6
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8.5
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8.4
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7.8
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great place - location was great, staff was very helpful, and was real clean
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7.0review from
This guest did not leave comments about this hotel.
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10.0review from
The people at front desk were extremely helpful and accommodating. The location was great and room was nice. I thought the bathroom could have been cleaner. The floor was not very clean.
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10.0review from
Nice spacious rooms and suites More breakfast options
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9.0review from
Great location for our needs, surrounded by a good variety of stores and restaurants. Right next to one of the famous KC BBQ suburban locations. A bit hard to find tucked away behind commercial suburbia, and the room was just a bit smaller than expected, but that's too minor to be regarded as complaints.
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10.0review from
The employees were very friendly and helpful. The room was very nice and we enjoyed the swimming pool, and hot tub. The breakfast had good food and a nice variety. I would definitely recommend this hotel to my friends.
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10.0review from
Spacious room, clean
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9.0review from
Clean and friendly. The only issue was when i booked our stay, i was not asked if i was an aaa or aarp member for a discount. Otherwise, no parking issues and hotel was clean
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
The local, we can walk to BWW and can be able to drink and walk back. No need to drive. Wish they have soda machine at breakfast.
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8.0review from
We really enjoyed the pool and the hot breakfast buffet. And the overall upkeep and up to date the decor was. I didn't like that on the website it advertised a managers reception from Monday through thursday, and we arrived on a Thursday and they do not provide the managers reception.
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4.0review from
I could write a paragraph, but I think a bullet list will be quicker: -We reserved a King suite with a sleeper sofa and got a 1 king room (definitely not a suite) with no sofa. Not a tragedy, but with three kids, my wife and myself, it was uncomfortable and annoying, especially considering I paid more to stay at this hotel for that reason. The hotel said it was the only room left in the place and then threw the travel website under the bus. I called the travel website and they said there was nothing they could do and suggested I write a letter to some department about getting a refund. Not the ''Guarantee'' they tout on their website. -Despite the fact that we requested an all non-smoking hotel there was the unmistakable odor of stale cigarette smoke. The guy from the front sprayed a massive amount of cheap air freshener on the carpet. We had to air the room out for 15 min before we could comfortably go in it. -My one year old daughter pulled the door handle off and trapped us in the room until I figured out how to reattach it. -The hot tub had enough chlorine in it to make my eyes burn. -The shower drain wouldn't stay open to drain properly. We had to let it fill while we showered and then hold it open until it drained. -The ice from the machine had black stuff in it. The guy at the front desk did seem genuinely apologetic about the situation, but never offered anything to make up for it. He did say he spoke with the travel website (who was rude to him) about getting us a credit for the original mistake about the sleeper sofa.
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8.0review from
Loved the beds. Pillows fluffy. Down Comforter underneath reg. comforter. Mattress very comfortable. Fitted sheets on Queens. Mini fridge. Lots of room. Thought much better than more expensive hotels. Ironing board too short! You'd have to be 4'5'' for it to be a good height for you. Recommend getting room not facing highway. Continental breakfast: waffles, bagels, muffins, sausage, biscuits, yogurt, cereal, fruit, juice, milk, coffee. Pool nice. Didn't get to see the gym.
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10.0review from
Great place - location was great, staff was very helpful, and was real clean
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10.0review from
The people at front desk were extremely helpful and accommodating. The location was great and room was nice. I thought the bathroom could have been cleaner. The floor was not very clean.
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10.0review from
Nice spacious rooms and suites More breakfast options
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9.0review from
Great location for our needs, surrounded by a good variety of stores and restaurants. Right next to one of the famous KC BBQ suburban locations. A bit hard to find tucked away behind commercial suburbia, and the room was just a bit smaller than expected, but that's too minor to be regarded as complaints.
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10.0review from
The employees were very friendly and helpful. The room was very nice and we enjoyed the swimming pool, and hot tub. The breakfast had good food and a nice variety. I would definitely recommend this hotel to my friends.
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10.0review from
Spacious room, clean
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9.0review from
Clean and friendly. The only issue was when i booked our stay, i was not asked if i was an aaa or aarp member for a discount. Otherwise, no parking issues and hotel was clean
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
The local, we can walk to BWW and can be able to drink and walk back. No need to drive. Wish they have soda machine at breakfast.
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8.0review from
We really enjoyed the pool and the hot breakfast buffet. And the overall upkeep and up to date the decor was. I didn't like that on the website it advertised a managers reception from Monday through thursday, and we arrived on a Thursday and they do not provide the managers reception.
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8.0review from
Loved the beds. Pillows fluffy. Down Comforter underneath reg. comforter. Mattress very comfortable. Fitted sheets on Queens. Mini fridge. Lots of room. Thought much better than more expensive hotels. Ironing board too short! You'd have to be 4'5'' for it to be a good height for you. Recommend getting room not facing highway. Continental breakfast: waffles, bagels, muffins, sausage, biscuits, yogurt, cereal, fruit, juice, milk, coffee. Pool nice. Didn't get to see the gym.
