Hotels near Omaha Eppley Airfield Airport

Hotels near Omaha Eppley Airfield Airport

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Eppley Airfield (OMA) - Omaha, NE
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Best hotels near Omaha Eppley Airfield Airport

Cleanliness
9.4
Comfort
9.4
Facilities
4.0
Location
9.2
Overall
4.0
Overall 8.9 Excellent
Based on 628 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
4.0
Location
9.2
Overall
4.0
Cleanliness
9.3
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.2
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
9.3
Staff
9.2
Cleanliness
9.8
Comfort
9.7
Location
9.6
Services
9.7
Staff
9.4
Cleanliness
9.5
Comfort
9.3
Location
9.3
Services
9.5
Staff
9.2
Cleanliness
9.5
Comfort
9.3
Location
9.4
Services
9.6
Staff
9.3

Excellent 8.0
Pros: New hotel with modern comfort and design.
Good 7.0
Pros: Staff was very nice and location was great!
Cons: Pictures show exposed brick, but it was just wallpaper…kind of a let down.
Excellent 10.0
Pros: The staff is wonderful - friendly and always ready to help. The rooms are spacious and clean. The whole hotel is always spotless. The location is perfect - quiet but with restaurants all around and within walking distance to the Old Market and Capitol districts and Creighton University.
Cons: Nothing! I love this hotel in Omaha and will always stay here whenever we visit.
Excellent 10.0
Pros: Staff was very accommodating and facility was clean. room was modern and very nice !
Cons: No
Excellent 8.0
Pros: Location
Cons: Floors were disgusting. Turned your socks brown.
Excellent 9.0
Pros: nice clean chic hotel good for hipster duffoses
Excellent 10.0
Pros: It was very clean and comfortable. The staff was excellent!
Cons: We couldn't figure out how to adjust the air conditioning.
Excellent 8.0
Pros: Good location. Very clean and modern.
Cons: Every time we stay here we get different answers about things like late checkout, the charge for incidentals and parking. This time we stayed two nights and got three different answers about checking out late. It is a consistent problem at this hotel.
Excellent 10.0
Pros: Everything. All staff were very nice. Nice facility as well.
Cons: No complaints
Excellent 9.0
Pros: Decor, gym, pool, beds, pillows were so comfy, complimentary bath supplies , smells great in the lobby!
Cons: Parking fee, need to special request a tub, need to clean floors better and get in corners and under bed
Excellent 10.0
Pros: Everything. No complaints at all.
Cons: Nothing.
Excellent 10.0
Pros: Quite
Cons: None
Excellent 10.0
Pros: It said online that it was a 10 minute walk to the TD Ameritrade. It was less than that! Very conveniently located. The room was amazing, too. No complaints here!
Okay 4.0
Pros: The staff was friendly and helpful.
Cons: The room was freezing and the heating system was very slow to warm it up. There was no toilet paper in the bathroom and only one set of towels. TINY microwave and refrigerator. Disappointing after a long day's travel of over 550 miles.
Mediocre 3.0
Pros: The rooms were stunning! I loved that there wasn¿t carpet in the rooms!
Cons: The staff, especially the management. The female manager kicked me out of the hotel room because her system lost my $---- payment. I even showed her proof on my bank statement and she still insisted I give her ANOTHER $---. Ban and barred.
Good 6.0
Pros: Nice, clean, location
Cons: Charged for parking. I understand if there was not daily housekeeping because of Covid but I personally went to the front desk and left a list of things I needed for the room. They did not take care of the room while I was gone.
Okay 5.0
Pros: Location; Cleanliness; free wifi
Cons: $8 Parking; No coffee available in the lobby and no water available in the "store" and room arrangement was awkward.
Mediocre 3.0
Pros: The rooms were very nice.
Cons: There was a long line to check in and one person working the counter. Then I was told I had to pay 8$ for parking. Never had to pay for parking at any other hotel I stayed at before.
Mediocre 3.0
Pros: Rooms were modern, hotel was in good location.
Cons: 1.1st room reaked of smoke, they eventually gave us a new one way on other end from our kids. 2.LOUD party all night first night. 3.Puke in hallway, was not cleaned up for a day and a half after I complained. 4.Restaraunt offered NO kids menu when aske
Good 6.0
Pros: Rooms are aesthetically pleasing. Good air/heat.
Cons: Staff is not overly friendly. Restaurant was poor. Subpar food. We got the wrong food. Server and cook both did not impress. Would not recommend.
Mediocre 3.0
Pros: Nice location. Newer hotel.
Cons: Blood on the end of my comforter. TV would restart and go back to main menu every 15 minutes-super annoying. No coffee, towels, linens on next day. Bed wasn't very comfortable. Had to call security at 2AM for a domestic assault scream match.
Good 6.0
Pros: Bawespme place to stay!!!
Good 6.0
Pros: The cleanliness and nicely furnished room.
Cons: We were charged to park in the hotel parking lot. When we spilled soda in our room, we wiped it up with the towels in the bathroom. When I asked for more towels to bathe with, the hotel worker behind the front desk tried to give me tiny hand towels.
Mediocre 2.0
Pros: Stayed also from the 28 to 30 and that service was amazing
Cons: I had to ask for the blankets and towels to my room and had to make the bed myself
Good 7.0
Pros: Location and cleanliness of the rooms was great.
Cons: We could not get the automatic blinds to come down. Also, there were outlets in the room next to the bed that didn't work.
Cambria Hotel Omaha Downtown - Omaha
Rated #1
8.9
Excellent 8.9
Based on 628 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
9.5
Location
9.3
Overall
9.5
Overall 8.9 Excellent
Based on 130 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.5
Location
9.3
Overall
9.5
Cleanliness
9.4
Comfort
9.5
Location
9.3
Services
9.6
Staff
9.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
9.5
Comfort
9.7
Facilities
10.0
Location
9.8
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.4
Comfort
8.8
Location
9.4
Services
9.4
Staff
8.4

Excellent 8.0
Cons: I chose this Hotel for the out side pool. We arrived and the pool was closed. Very sad
Excellent 10.0
Pros: everything
Cons: I couldn't find anything to complaint about!
Excellent 10.0
Cons: People didn’t follow the pool reservations, we made a reservation for the pool and couldn’t even stay because there was no where to sit & it was very crowded
Excellent 10.0
Pros: It’s new and clean. Staff is very friendly and great location. Rooms are spacious and comfortable.
Cons: Right next to interstate and gets a little loud at night. Kind of expensive for what you get.
Excellent 10.0
Pros: How convenient it was to the event we were attending.
Excellent 8.0
Pros: Nice spacious room, great service, no hassle check in.
Cons: Traffic noise was fairly bothersome throughout the night.
Good 6.0
Cons: The room hadn't been swept or vacuumed for some time. There was dirt, hair, stains on the towels and pillow case.
Good 6.0
Pros: Location
Cons: House keeping knocked on our door and then tried to open it at 930am to ask when we would be checking out.
Excellent 10.0
Pros: We enjoyed the view over downtown from our room
Cons: Due to covid the elevators were a bit of a hassle and we had to sign up for time in the pool
Excellent 10.0
Pros: The staff was incredible!
Cons: No
Excellent 10.0
Pros: The staff members were very friendly.
Excellent 8.0
Pros: The view was great! And the hotel decor was very lovely.
Cons: The floor was a little dirty. It turned my socks colors.
Omaha Marriott Downtown at the Capitol District - Omaha
Rated #2
8.9
Excellent 8.9
Based on 130 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
9.3
Overall
7.8
Overall 8.8 Excellent
Based on 268 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
9.3
Overall
7.8
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
8.5
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
6.8
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
8.8
Staff
9.3
Cleanliness
9.2
Comfort
9.8
Facilities
10.0
Location
9.3
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Facilities
9.6
Location
9.5
Overall
9.2
Cleanliness
9.2
Comfort
10.0
Location
9.6
Services
8.3
Staff
9.6

Poor 1.0
Pros: Helpful Staff and nice rooms.
Cons: I was charged for smoking and there was no smoking and I didnt.
Excellent 8.0
Pros: Bed was fine, but the pillows not so much
Excellent 9.0
Pros: Excellent location
Excellent 8.0
Pros: Location
Cons: Nothing
Excellent 10.0
Pros: Best 3 star, perfect overnight stay
Good 7.0
Pros: Location and Staff
Cons: Our room wasn¿t as clean as I would like. The patio door didn¿t close properly and there were some bugs in the room. The door not closing also made the room pretty humid.
Excellent 9.0
Pros: location and the staff.
Cons: had to wait over 30 minutes to get picked up at the airport by the airport shuttle.
Excellent 10.0
Pros: This was the perfect location to stay at to go to the Old Market Area, see the First National's Spirit of Nebraska's Wilderness, Pioneer Courage Park and the Omaha Zoo. The hotel was very clean, pride in work staff & a nice place for an overnight stay.
Cons: There is a daily additional fee for parking.
Good 7.0
Pros: Quiet
Excellent 10.0
Pros: room and cleanness
Cons: size
Excellent 9.0
Pros: Nice location. Liked the layout of the lobby; the elevators were right by the entrance so you didn't have to walk through the hotel to get to the elevators. We were very pleased with our room and the floor to ceiling window gave us a nice view.
Cons: No shuttle service to downtown bars/restaurants; shuttle only runs to the airport.
Good 6.0
Pros: The location was very convenient. The room was okay but very small. A microwave or small breakfast would be nice to have in the room. Parking is very tight.
Cons: Parking, food, size of room.
Excellent 10.0
Pros: Location was great. Staff very friendly.
Cons: No
Poor 1.0
Pros: The night manager, the room, the cleanliness was good. Subsequently, there was gunshots in the parking lot when we arrived as frightened guest and night manager she offered for us to come into the hotel for safety and a on the hotel early check in,
Cons: Which was brought to an end because of I guess a lack of communication with the night and day manager who eventually put us out of the hotel on the day we were supposed to check in. As I tried to explain to her what happened she was not trying to hear me.
Excellent 9.0
Pros: The staff was really nice
Cons: There were crumbs inside the sofa bed like it hadn¿t been cleaned out since the last time it was used
Excellent 8.0
Pros: Location near downtown and cost.
Cons: I would have loved having a light breakfast included.
Excellent 10.0
Pros: The staff was incredibly welcoming, restaurant wonderful, and the room very clean and comfortable.
Cons: No
Excellent 9.0
Pros: Location to event center and all the bars Great room for the price Spacious rooms
Mediocre 2.0
Pros: Location to venue Staff was very courteous
Cons: Handicapped room No hot water No shampoo, soap, etc in room No mirror over ¿sink¿ (not a lavatory) to shave with No wash cloths or face towels in room Told check in attendant that I did not have a car. Was charged for parking anyway.
Good 6.0
Pros: Great location, quick elevators, clean hotel with a comfortable bed and climate control.
Cons: Renovation to the main entrance makes it difficult to enter. Bathroom hardware needs updates.
Good 7.0
Pros: The room was great!
Cons: I didn't like the hidden charges for parking and data.
Okay 5.4
Pros: Room was nice and bed was comfortable
Cons: Our room was not available at 9:30pm and were told it’d be another 30 minutes. They didn’t call when the room was available and finally checked in at 10:15pm. Parking was very limited and we ended up in a bank parking lot across the street.
Okay 5.0
Pros: Location, location and location!!
Cons: N/A
Good 7.0
Pros: Location and cleanliness of room.
Cons: Did not agree with the fact that parking was a separate fee. The lot was only for people staying there so why did they have to charge $13 additional to park for the night? Guests should be allowed one vehicle at least for free parking.
Excellent 9.4
Pros: Very nice and personable front desk person (Jo Falcon).
Good 6.0
Pros: The location was downtown but had enough parking in their overflow lot.
Cons: -Parking instructions/cost unclear -Trash from previous guest left in room -Shower faucet handle fell off when turning -Bathtub had hardened lime buildup
Okay 4.5
Pros: Central location
Cons: Everything else ... I should have known we were in for more misery when I found out their FREE SHUTTLE stops running at 11pm (we were arriving at the airport at 11:30pm), so we had to bounce for a $24 cab (plus tip) ride to go a couple miles (10 minutes). When I questioned the operating times, their customer service agent's response was "take a cab", not "sorry". We were also told that the FREE SHUTTLE would take us anywhere we wanted to go "between 6AM and 11PM", but when we asked for a ride to the conference we were attending a couple miles away we were told "sorry, that's too far, we only cover a 1 mile radius". I thought our room last year was small, but this one was even smaller. We were told that we were getting a "larger guest room", but you could not even sit on the toilet without closing the door first, that's how small the bathroom was. I would hate to see the "smaller guest room", but maybe I did ... it had a bunch of towels and soap in it. They did not have Fox Sports on cable (42 channels ... wow!), so we could not even watch Game 1 and 2 of the MLB ALCS in our room. The carpet in the room was also stained and the wallpaper in the bathroom very obviously dated ... UNSAT! This will have been the last time we stayed at a Marriott, in Omaha or anywhere else for that matter. If you read this Marriott, go ahead and close our Rewards accounts, we will not be using them. They did extend a late checkout and gave us a lift to the airport, although they refused to make an appointment, making us wait out front in the cold until the bus returned at an unknown time from a previous trip. These were the only things that saved them from a 1 Bomb rating and a spot on my dreaded WALL OF SHAME. CombatCritic Downgrades Courtyard Marriott Downtown Omaha - Old Market To 2 Bombs Out Of 10 ... More Bombs Are Better ... BOOAH Marriott!
Excellent 10.0
Pros: Room, friendly staff
Cons: I liked everything
Excellent 8.8
Pros: The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town.
Cons: The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,
Excellent 10.0
Pros: Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++
Excellent 10.0
Pros: Loved the location!!
Excellent 10.0
Pros: The staff was wonderful!
Courtyard by Marriott Omaha Downtown - Omaha
Rated #3
8.8
Excellent 8.8
Based on 268 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
9.4
Location
8.8
Overall
9.2
Overall 8.8 Excellent
Based on 247 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
9.4
Location
8.8
Overall
9.2
Cleanliness
8.3
Comfort
8.6
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.5
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.1
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
9.3
Comfort
9.5
Location
9.0
Services
8.9
Staff
9.2
Cleanliness
9.2
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.1
Comfort
9.4
Location
8.7
Services
8.8
Staff
8.8

Excellent 10.0
Pros: Loved the historic feel and the suite layout. The bed was very comfortable to. Great breakfast as well.
Good 7.0
Pros: The room was nice and had a good kitchen.
Cons: Noisy. We heard fire truck or police sirens both nights and didn¿t seem like the windows provided much insulation.
Excellent 10.0
Pros: Staff was exceptional. Valet drove us to a recommended dinner and picked us up. Breakfast was great and had good variety of foods.
Cons: Needs a better means of getting suitcases up the stairs/ramp. Was very difficult
Excellent 10.0
Pros: nice very busy place. just issues with covid causing special handling, etc. that was a bit troublesome but all worked with it
Excellent 10.0
Pros: The location
Excellent 9.0
Pros: Great adaptation of an older building into a modern hotel. Great location. Good breakfast selection. Generous laundry facilities.
Cons: Found the parking inconvenient. I did not fully understand the validation process. Did not feel like it was explained well enough¿I was given a lot of information right at check-in, so I missed the details.
Excellent 10.0
Right downtown with free shuttle to and from the airport or ok’d market!
Excellent 8.0
Pros: Other Marriott hotels had carpet
Cons: The hallway is a mess
Good 6.0
Pros: FAIR. NOT GREAT.
Cons: SAUSAGE SCRAMBLE WAS WEIRD.
Excellent 9.0
Pros: Beautiful building! Check in was easy, rooms were very clean ( & I check to make sure). It was nice to have a kitchen in the room and enough space for all 6 of us. The breakfast was wonderful. Parking was in a garage next door ($10 over night).
Excellent 8.0
Pros: The room was wonderful. Great to have internet TV, kitchen and living room. Convenient location for TD Ameritrade Park.
Cons: I showed up at 4 pm and my room was not ready for another 30 minutes.
Excellent 9.0
Pros: Super clean, great space. Centrally located
Cons: No
Excellent 10.0
Pros: Staff were very helpful and nice
Excellent 8.0
Cons: No pool
Excellent 8.8
Staff courteous and helpful.
Excellent 9.0
Pros: Customer service was great my wife said I got sick and could not go so my wife and son went instead
Cons: I was not there to see
Excellent 10.0
Pros: I really enjoyed our time here. The room was perfect.Updated & clean. When we asked for extra items, they quickly provided them to us. We did use the valet service for $15 a day which was a fast service but there is a parking ramp next to it. I'd return!!
Cons: Actually no. Maybe it would be nice to have a pool & maybe a parking lot but this is a historic building so that's exspected not to have those things.
Excellent 9.0
Pros: The location was great! And the feel of the hotel was cool.
Cons: The receptionist didn't seem to know what she was doing on her own
Poor 1.0
Pros: Wonderful, beautiful place to stay. I'd live there! Very courteous and helpful staff. Highly recommend.
Excellent 10.0
Pros: Everything!!!
Excellent 10.0
Pros: Clean modern friendly
Cons: Parking fee
Residence Inn by Marriott Omaha Downtown/Old Market Area - Omaha
Rated #4
8.8
Excellent 8.8
Based on 247 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Location
9.3
Services
9.5
Staff
9.4
Overall 8.9 Excellent
Based on 53 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.3
Services
9.5
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.4
Staff
9.3
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
9.8
Location
9.2
Services
9.5
Staff
9.8
Cleanliness
9.7
Comfort
9.7
Location
9.4
Services
9.4
Staff
9.7

Excellent 8.0
Pros: Awesome
Cons: Would like fresh fruit.
Excellent 10.0
Pros: Super clean and kind staff.
Excellent 10.0
Pros: Substantial breakfast included and airport shuttle
Excellent 8.0
Pros: Clean rooms overall. Comfortable beds. Good size for three of us.
Cons: Really only that there were scuffs on teh walls in several spots, but otherwise clean.
Excellent 8.0
Pros: The check-in process was dreadful and very time consuming--but once in, everything was great. It was never clear if the problem at check-in was a system problem or one caused by the company which arranged the reservation, but the young lady at the desk worked until the issue was resolved!
Cons: Nice fitness center.
Excellent 9.0
Pros: Location, food, and cleanliness
Cons: Pillows too flat
Excellent 8.0
Pros: Very attentive staff. Nice but small rooms. Clean.
Cons: I didn't like the sliding barn door on the bathroom. Seems to be a trend. Not practical. Pool is extremely small.
Okay 5.0
Pros: Ok
Cons: There was trash in trash can and a laptop charger laying on the floor
Hampton Inn by Hilton Omaha Airport, IA - Carter Lake
Rated #5
8.9
Excellent 8.9
Based on 53 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Location
9.0
Overall
9.2
Overall 8.6 Excellent
Based on 435 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Location
9.0
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.7
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.3
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
9.2
Staff
8.8

Okay 5.0
Pros: The breakfast was good and the staff was nice. The location downtown was good as there were many restaurants and things to do within walking distance.
Cons: The king room we stayed in did not have a couch or comfy chair, only an office chair. The carpet was dirty, my 8 mo old son was crawling around and his feet and knees were black from the floor. The pool was cold, not heated.
Excellent 9.0
Pros: Very good breakfast , love the pool being open till 11:pm
Excellent 8.0
Pros: Location
Cons: Our room was right by a busy street and traffic noise was disturbing.
Excellent 10.0
Pros: Location. The hotel has great facilities and look really clean.
Excellent 8.0
Pros: We had an issue with our room and we’re immediately changed to new room and even offered an upgrade for the inconvenience. The woman working was very kind and accommodating. Hotel was nice and clean.
Cons: Nothing!
Good 6.0
Pros: Breakfast was great.
Cons: The hotel did not have our reservation upon checking in. We waited about 45 minutes to finally get a room. That was very frustrating. When we got to our room it was very hot and took hours to cool off.
Excellent 10.0
Pros: Location , staff,and cleanliness !
Good 6.0
Pros: The people at the front desk were friendly & helpful. It was clean & quiet.
Cons: The juice was out at breakfast and not a lot of options. The handle fell off the knob in the shower.
Excellent 9.0
Pros: Spacious room; well appointed; close parking; many close restaurants
Cons: Used to having hot breakfast at Hampton inn; still only providing Continental breakfast
Good 6.0
Pros: Rooms were very nice
Cons: They are using Covid as an excuse not to serve an actual breakfast. Also, you have to pay for parking in their own private lot.
Good 6.0
Pros: Everything was clean.
Cons: We had a room next to the highway that was loud. Hard water in the shower. No hot breakfast. $10 a night for parking.
Okay 5.0
Pros: Great location, clean.
Cons: Staff (one particular person) very rude when we asked for addl bedding after only giving us one bed for 4 people and wanted to charge us for a second bed (we had reservations for 4). Took 4 tries to get info requested. The rest of the staff was kind.
Excellent 10.0
Pros: I loved the size of the room and the kitchenette.
Cons: No
Excellent 9.0
Pros: Location was a big plus. The staff was very pleasant and courteous. It was during the start of the pandemic so things changed quickly.
Cons: There was a little confusion among the staff as the pandemic began to make news in the area. Could have communicated with the guest a bit more other than that it was great.
Excellent 10.0
Pros: Clean and very nice
Cons: nothing at all
Mediocre 3.0
Pros: I was glad it was open during the pandemic
Cons: My room was dirty, trash was not emptied & TV's were too small.
Excellent 10.0
Pros: Location, cleanliness, staff
Cons: Really busy in the pool. Out of anybody's control
Excellent 10.0
Pros: Very clean, the rooms were pretty standard and the breakfast was excellent! Very friendly and helpful staff with a wonderful shuttle system.
Excellent 10.0
Pros: Local paper. Hot tub.
Cons: Nothing special breakfast. Need to add salsa and fresh fruit
Excellent 9.0
Pros: Big, clean, quiet rooms.
Cons: Guest laundry at one machine.
Okay 4.0
Pros: The Location and closeness to the airport.
Cons: This is the worse Hampton I have ever stayed in. At4:00am, coffee pot not working. I tried to take a shower, the faucet head would not switch to shower.They did not come in to empty the waste basket or replace the used towels after the first night, and
Poor 1.0
Pros: Location was ideal for the concert we attended. we were able to walk there and back without any issues.
Cons: From 1:30 am until 3:30 am we listened to people screaming at the top of their lungs at each other. There were two women in the hallway in front of the elevator being obnoxious. We finally called the front desk at 3:30 am for something to be done.
Good 7.0
Cons: There were water pipes or something above or in the walls somewhere that were loud and annoying while trying to relax and sleep. They would make noise what seemed like every 30 seconds
Good 7.0
Pros: Shuttle service was great and quick for when we wanted to go to Old Market and Century Link Center for our concert. They even picked us up!
Good 7.0
Pros: Good clean hotel. Not dirty or dated. Good breakfast.
Cons: First room given smelled like smoke, but they quickly gave us a new room and it smelled fine.
Okay 4.0
Cons: Water pressure was horrible No place for hanging clothes No dresser No managers reception or cookies like used to be at hotel 4:00 check in and 11:00 check out Thin walls Can make reservation for shuttle but still wait 25 min
Good 6.0
Pros: Comfortable, good breakfast
Cons: NO BATHTUB!!! Don't care for showers
Mediocre 2.0
Pros: Great room!
Cons: Didn't get the rooms that we reserved! We were lied to. Will never stay there again.
Okay 5.0
Pros: Location
Cons: Our Control wasn't working called took them an hour and 15 minutes to come to the room by that time somehow it was fixed.
Good 7.0
Cons: Room, beds in particular, were filthy. Many long hairs in EVERY BED and stained bedsheets and pillow cases. Not what I expected from Hampton Inn.
Excellent 10.0
Pros: Everything especially the staff they were wonderful!
Excellent 10.0
Pros: The hotel staff was very friendly! The front desk clerk was very generous and upgraded us to a suite. Very clean rooms, comfortable beds. Great location- we walked to Blatt's bar (which I highly recommend!). They do have a shuttle that will take you to the Old Market and airport. Would definitely stay again!
Excellent 9.3
Pros: Very relaxing environment and shuttle was very helpful dropping off and picking up at all the museums, events and activities going on close to the Hampton.
Cons: Was thinking that the room came with a mini frig for the small children's milk and fruit. Had some issues with room scheduled and reserved back in January of 2014 for a July 2014 Friday afternoon evening and Saturday evening family reunion events. Having staff double book the room and late preparation setup for the fifty plus family members.
Hampton Inn & Suites Omaha-Downtown - Omaha
Rated #6
8.6
Excellent 8.6
Based on 435 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.0
Overall
5.3
Overall 8.8 Excellent
Based on 63 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.0
Overall
5.3
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.6
Staff
10.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.0
Facilities
6.0
Location
9.0
Overall
5.0
Cleanliness
8.5
Comfort
8.8
Location
8.3
Services
8.3
Staff
8.3

Excellent 9.0
Pros: Clean, comfortable rooms. Perfect location for morning flights from Omaha as Perkins is right across the parking lot for hot food in COVID times. Staff is friendly and helpful.
Cons: Really nothing to not like. Perfect for my one night stay.
Okay 5.0
Pros: The staff worked hard to resolve our issues. Both ladies were friendly and knowledgeable and tried to help us.
Cons: Had to ask for face towels and was given two. We use@8 a day. Our room was unsecured because The key fob did not work. We came to town on family matters and couldn’t wait for someone to come fix the door and the hinge that didn’t work. They offered another room but didn’t have time to move and miss the reason we came to town for. We came back that evening and it was fixed. Worriedly about my 5 lb dog the whole time.
Excellent 9.0
Pros: Close to the airport and Perkins for my morning and late night flights. CJ who checked us in Sunday night was excellent. She put us in a king suite at no additional fee when booking.com dropped the room change ball. Both times I’ve stayed the staff has been excellent. Cheerful and efficient check in and checkout.
Excellent 10.0
Pros: The room was very nice and clean. I was surprised to have a mini kitchen but it was clean with updated appliances. The bed was perfect. I also enjoyed the free shuttle from the airport. Great place. I would stay again.
Excellent 10.0
Pros: It had a kitchenette in the room and a full size fridge and a 2 burner stove. This was great after a long day of shopping and wanted just something small for dinner. Very clean room!
Cons: No ice machine
Excellent 9.0
Pros: Very clean
Cons: Needs remolding
Excellent 10.0
Pros: I don’t want to write an addy. Kmmm
Cons: Nothjng
Excellent 8.0
Pros: I like the cleanliness of room. Perkins just a walk across the parking lot. The kitchenette was very convenient.
Cons: Had to change rooms.
Good 6.0
Pros: Super comfy
Cons: It was very loud in the morning
Excellent 10.0
Pros: Hotel employee was the best! Hotel had messed up our reservation and she went above and beyond and got us a King Sized Suite with no extra charge!
Cons: No
Mediocre 2.8
Cons: I stayed there solely for the shuttle to the airport. And the shuttle left without me. Before 5. I will never stay there again.
Okay 5.7
Pros: Staff was very helpful.
Cons: Penalty charges to leave early even with 2 day advance notice. Room was not fully furnished, 1 desk chair only until we complained.
Excellent 8.6
Pros: The bed was so comfortable- slept well and did not want to get up
Cons: No pool! Did not realize that they didn't have a pool. My kids were so disappointed!!
Candlewood Suites Omaha Airport - Omaha
Rated #7
8.8
Excellent 8.8
Based on 63 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
9.0
Overall 8.6 Excellent
Based on 146 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
7.8
Location
8.1
Services
8.6
Staff
7.5
Cleanliness
9.2
Comfort
9.3
Location
9.3
Services
8.9
Staff
8.8
Cleanliness
9.0
Comfort
8.4
Location
8.8
Services
8.8
Staff
8.5

Okay 5.0
Pros: Breakfast and free parking
Cons: My room was not clean as it has no hand soap and the other normal toiletries found in hotel rooms, and more important there were NO bath towels. It was clear that the room was not stocked up between guests. It made me feel uneasy as to the extent of cleaning done
Excellent 9.0
Pros: Great location and room. Recommend the River Walk and crossing the Bob bridge.
Excellent 10.0
Pros: I appreciated the cleanliness of the hotel and the helpfulness of the staff. I also liked the hot breakfast offerings.
Excellent 9.0
Pros: clean, beds, breakfast choices
Cons: did not know I needed to specifically request for room service for towels and bed make-up.
Excellent 8.0
Pros: nice facilities - desk clerks OK
Cons: VERY cold air conditioning in the lobby and room. We could adjust the room - when I mentioned this to the desk clerks, they said is was nice for them.
Excellent 10.0
Pros: Location close to airport. Perkins nearby for good food..
Cons: Very satisfied
Excellent 10.0
Pros: Accessibility
Cons: Everything was ok.
Excellent 8.0
Pros: Front desk clerk greeted us and was friendly. Kids running around the halls screaming is annoying
Good 6.0
Pros: Location. Pool. Breakfast. Long term parking was off site at a cost.
Cons: The exterior, lobby and parking areas looked very clean and updated. The rooms however were not very clean. The sink faucet was unattached in one of our two rooms. We did not have towels, shampoo and conditioner in both rooms,. No local paper
Excellent 9.0
Pros: Price and cleanliness
Excellent 9.0
Pros: Shuttle service to airport great. Room nice and clean. Quiet night of good sleep
Cons: Breakfast so so. Left at 4am for airport and man at front desk must have woke up on wrong side of bed. Grouchy!
Good 7.0
Pros: room was clean and functional
Excellent 10.0
Pros: Clean. Modern. New.
Excellent 10.0
Pros: Nice clean ,comfy rooms, plus large screen tvs . Awesome!!!
Okay 5.0
Cons: Shower handle was broken -called front desk at 5:30 AM. Made a repair but hot and cold were not backwards. Then could not turn off shower. Called front desk and they did not come to the room for at least 30 minutes to turn off. It ran the entire time.
Excellent 10.0
Pros: Great accommodation and great staff
Excellent 10.0
Pros: Clean and modern Great breakfast
Excellent 10.0
Pros: The rooms were very clean
Cons: No
Excellent 10.0
Pros: Location
Excellent 9.4
Pros: Really close to the airport, clean, reasonably priced
Cons: Could use more parking
Excellent 8.4
My wife and I were staying overnight because we had a morning flight. Hotel was clean and well kept, beds were very comfortable and the price was exceptional. Morning breakfast was great.
Good 6.0
Pros: The breakfast
Cons: Didn't sleep that well.
Holiday Inn Express & Suites Omaha Airport - Carter Lake
Rated #8
8.6
Excellent 8.6
Based on 146 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.7
Location
8.7
Overall
8.0
Overall 8.5 Excellent
Based on 195 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.7
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
9.0
Cleanliness
9.0
Comfort
8.7
Location
9.0
Services
8.5
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
6.0
Cleanliness
9.2
Comfort
9.0
Location
8.4
Services
8.6
Staff
9.1
Cleanliness
8.7
Comfort
8.2
Location
8.4
Services
8.4
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.6
Comfort
8.2
Location
7.9
Services
7.1
Staff
8.2

Excellent 8.0
Pros: The location and convenience were great. The room was comfortable and met my needs.
Cons: There was not enough parking for the first night we stayed.
Excellent 10.0
Pros: The receptionist  made our day! She was kind, efficient and helped us even though we had trouble with a second party description of the room. Also, it was the first time I have had a bed made in a hotel in over a year. Such a nice surprise.
Cons: The pool was a little small, but comfortable sitting area around and beautiful sitting area outside.
Excellent 10.0
Pros: I just like the idea of putting a tv remote in a plastic cover for hygiene..hoping the cover is disposable. Great hygienic move not seen in other hotels. Keep up the good work.
Cons: N/A
Okay 5.0
Pros: Inside the room
Cons: Not Clean
Okay 4.0
Pros: Hotel lobby was very nice
Cons: Breakfast was very limited, not refilled. Hot tub did not work.
Excellent 9.0
Pros: The last minute rate, very close to my family's house
Cons: Surprising everything was great! No complaints
Excellent 8.0
Pros: Location and Staff
Cons: Wish closer to food and walking, but nice overall and suited out needs. I'd stay again.
Okay 5.0
Pros: Location
Cons: Location
Excellent 10.0
Pros: customer service
Cons: love it
Excellent 9.0
Pros: Close to the old market.
Cons: The smell when I walked in to the room. It was a bit strong. Maybe some thing more relaxing, like a spa.
Good 6.0
Pros: it was fairly quiet
Cons: the breakfast was scarce. not good. terrible coffee.
Okay 5.7
Cons: TV did not work and after calling, no one fixed it.
Excellent 10.0
Pros: The hotel was very clean and the staff were very helpful and kind.
Cons: Despite having signs up about respecting quiet time, it was quite loud in the middle of the night (multiple nights). My room was also right above the entrance to hotel. That could be the issue.
Excellent 10.0
Pros: This was our last hotel on our 12 day trip to the Dakotas. It was by far the nicest, cleanest hotel we stayed in. Breakfast was great. Bed really comfortable.
Cons: Nothing.
Excellent 10.0
Pros: Very clean and great location.
Excellent 10.0
Pros: Nice room and breakfast. Really enjoyed my stay.
Cons: Parking was sometimes a challenge. Full parking lot.
Excellent 10.0
Pros: Amazing hotel. Front desk even helped me uncork my wine bottle. 10/10 stars
Cons: Everything was perfect
Excellent 10.0
Pros: the Front desk was amazing! He arranged an Uber for us. He was so busy at check-in but did a great job of making all the guests feel like their needs were being met.
Cons: The provided local transportation was very appreciated. We took an Uber to the Old Market. The Session Room near the hotel had great food at good prices. The teenagers liked being walking distance to an Urban Outfitters.
Poor 1.0
Pros: The hotel stay itself was fine however we checked out a day early and someone from the hotel used our room trashed it and charged our card for damages to the tune of $600. I was treated extremely rude on phone
Cons: A worker at hotel trashed our room when we checked out early and charged us for damages. ($600) it was a complete nightmare to get the money refunded. Marriott has still not followed thru with 2 complaints filed. Will never stay at Marriott again
Okay 4.0
Pros: Location
Cons: The room was very small and not clean. There were nail clippings on the floor when we showed up, hairs all over the bathroom floor and tub, and the ice bucket was full of water. Cleaning people did a very poor job.
Good 7.0
Pros: The staff was very friendly and helped us out with anything
Cons: Did not like the size of the pool! Max of 17 people!? Plus, that's all my boys wanted to do was swim and the pool was closed because of low chlorine levels. We had a very heartbroken 5 year old. They eventually opened it.
Good 7.0
Pros: Friendly staff, great location to downtown, decent breakfast options.
Cons: I have stayed at this hotel in the past with no parking issues. Since the area has developed more, the parking lot is so tiny and does NOT accommodate their patrons. We ended up having to park for the night about 2-3 blocks away on a sketchy street.
Good 6.0
Cons: No restaurants or other food choices within walking distance. Breakfast provided was very limited as far as hot food available. No airport shuttle.
Good 7.0
Pros: Cost. Breakfast. Location
Cons: Very noisy air conditioning. Ran intermittently.
Good 7.0
Cons: The heater was so loud I had to request to be moved even before I unpacked!
Okay 5.0
Pros: The hotel and our room was clean. Breakfast and wifi were free. Price was great for the quality of hotel. Staff were nice and helpful.
Cons: It was two blocks from a shelter. There were homeless people in the parking lot. The road noise behind the hotel was very disruptive to my sleep. There was a bright light that was shining at my room window that was bothersome.
Good 7.0
Cons: Fruit flies at breakfast
Fairfield Inn and Suites by Marriott Omaha Downtown - Omaha
Rated #9
8.5
Excellent 8.5
Based on 195 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.5 Excellent
Based on 171 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
9.1
Services
8.4
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.1
Location
9.5
Services
9.3
Staff
9.6
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
9.0
Staff
8.5
Cleanliness
7.7
Comfort
8.3
Location
8.8
Services
7.3
Staff
8.5
Cleanliness
7.5
Comfort
7.2
Location
7.8
Services
7.2
Staff
7.2

Good 7.0
Cons: Booking made it expensive
Excellent 10.0
Pros: Convenient to downtown. Close to a lot of cool places.
Cons: Loud vehicles outside on the street.
Excellent 8.0
Pros: Location staff
Cons: Bed comforter could have been cleaner as well as the bathroom
Excellent 9.0
Pros: Was a good fit for our family. Fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available.
Excellent 9.0
Pros: Staff was very friendly and helpful
Okay 5.0
Pros: Better kid options for breakfast.
Cons: Not clean enough, running out of paper towels, Kleenex, and toilet paper. Noisy neighbors, even after complaining. TV signal didn't work for half our stay... disappointed kids (and adults)!!
Okay 5.0
Pros: Staff was very nice. Breakfast was good. Location was just right.
Cons: kitchenette's sink had a lot of residue and later in the day, filled up to the top with brackish water that smelled of sewage. The dishwasher had brown standing water in the bottom and still had dishes in it. The vent in the bathroom was caked with grime. The facility took care of the sink, but the same thing happened again the next day, making the the kitchenette pretty much unusable for the entire stay.
Okay 4.0
Pros: The shuttle drivers were very nice and helpful
Excellent 8.0
Pros: Location was perfect for our event. Liked the separate bedroom from living area.
Cons: Our room had crumbs on the chairs and not all the towels were replaced.
Excellent 8.0
Pros: Good location, easy to come and go by car. Staff very helpful and accommodating.
Cons: Rooms were clean but aging (worn furniture, carpet).
Excellent 10.0
Pros: Staff was excellent and helpful.
Cons: Rooms were a bit dinged up and finishes were a wore out.
Excellent 8.0
Pros: Location! Location! Location! It was close to the airport, close to the area we were visiting and easy to access.
Cons: No
Excellent 8.0
Pros: Very clean and spacious rooms. Love the pool and jacuzzi
Cons: I have been to this hotel previously and everything was perfect. But on this particular visit the pool was cloudy and dirty or I would have gave ten stars instead of 8. I rented 2 rooms this day so I was a bit disappointed
Excellent 10.0
Pros: It was very clean. My daughter and grandson came over and stayed and went swimming...it was very nice.
Excellent 10.0
Pros: Great location near restaurants and a ballpark, very fast check-in, clean rooms, excellent free breakfast.
Excellent 10.0
Pros: Great hospitality! Loved the night reception and great breakfast. Beautiful and spacious suites!
Cons: did not have wastebaskets in every room.
Okay 5.0
Pros: Pool was nice. Shuttle was very helpful.
Cons: Parking fee was not made known before I purchased. I wasn't made aware until check in.
Excellent 9.0
Pros: Location and room size
Cons: Had a problem with one of the heat/air conditioners; it iced over and malfunctioned
Good 7.0
Pros: Very clean. Efficient front desk staff. Room was nice and large. Price was good.
Cons: Too bright and loud in room at night (both road noise and people in other rooms). Breakfast was okay but not great. Breakfast attendant asked my husband if he had a room there; apparently, she thought he looked homeless.
Poor 1.0
Pros: It was in a good location with questionable parking.
Cons: The shower door came off while my wife was showering and fell on her. The only thing the hotel offered was a bottle of wine. We don't drink so that wasn't of much help. Shower at your own risk and be prepared to be let down. Lower your expectations.
Poor 1.0
Pros: Location
Cons: I had a horrible experience at this property. I suffered a puncture wound from a metal piece sticking out of the bed. I had to seek medical attention. I have not been compensated in any way for the injury or medical bill.
Excellent 10.0
Pros: The dinner buffet is awesome and breakfast is super as well. When you add it all up, can't beat the overall price. Bianca is a superstar and super friendly. What a great experience.
Cons: Nothing at all.
Excellent 10.0
Pros: I loved the little kitchen, which had everything we needed. Our room was very cozy and inviting. Also, very clean. The employees were very nice as well!
Cons: The curtains didnt close all the way, so we only had a sheer white curtain for privacy.
Excellent 10.0
Pros: Great hotel. We stayed 3 nights & everything was nice & clean. Loved having a little kitchenette. The breakfast was very good & we liked that they changed up the hot items every day. All the workers we encountered were very nice & made you feel welcomed. The area seemed very nice & safe. Several restaurants within walking distance. Thanks for an AWESOME stay.
Cons: The bed we had was very squeaky & soft (which hurt my back) but my husband said it helped his.
Homewood Suites by Hilton Omaha-Downtown - Omaha
Rated #10
8.5
Excellent 8.5
Based on 171 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.8
Location
8.7
Overall
8.4
Overall 8.0 Excellent
Based on 308 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.8
Location
8.7
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
7.9
Location
8.2
Services
7.7
Staff
8.6
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.4
Location
9.0
Services
8.4
Staff
9.1
Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
9.5
Services
8.6
Staff
9.2
Cleanliness
8.5
Comfort
8.4
Location
9.2
Services
8.5
Staff
9.1

Excellent 8.0
Pros: Nice area; well kept
Cons: Outside noise (motorcycles) & room AC fan was very noisy/rattling
Okay 5.0
Pros: Staff was very friendly.
Cons: Broken lamp shades, ripped shower curtain, mini fridge wouldn’t stay cold (needed to use for kids’ milk), bath tub drained very slow, outlets next to bed wouldn’t work unless light switch and lights on (so not helpful at night). Waited over 10 mins for someone to come to front desk when checking in. Short staffed, so understandable, but not very good quality stay for price. Hot tub also broken.
Good 6.0
Pros: Good location. Friendly staff.
Cons: Had to put your shoulder to the bathroom door to close it. Little bit of mold in the bathroom shower area. During COVID times, hotel should require people to wear masks while getting food in the buffet area.
Excellent 8.0
Pros: Nice room
Cons: Bathroom
Poor 1.0
Pros: Staff
Cons: Check in- disaster
Excellent 8.0
Pros: Staff
Mediocre 3.0
Cons: Poor cleanliness. Breakfast put away before 10 a.m. Room was given away after we checked in. Only found out when we came back from dinner and tried to take our bags up. Homeless guy smoking meth outside by air conditioner. Very unnerving.
Excellent 10.0
Pros: The hotel room was really nice! Loved that it was more of a suite, and for the price, we were very happy. The hotel was right across from Perkins so we walked to eat. And our morning flight was so quick and easy to get to. Staff was really nice too.
Cons: No, we had a great stay. We'll be back!
Excellent 10.0
Pros: The courteous staff very helpful!
Cons: Bed a lil stiff!
Excellent 8.0
Pros: Room was fine.
Cons: We had three adults and would have asked for a cot but the lady working the front desk was so unhappy my grown son didn’t want to bother her by asking for one. He slept on the chair! I don’t know if she was just having a bad
Mediocre 3.0
Cons: Old, not clean. Hotel needs room remodeling. Beds were so hard.
Mediocre 3.0
Pros: The location was right for what our need was.
Cons: The smell...and we realize because of covid19, but seriously...NO dirty clothes bags! No shampoos, etc...which I'm sure you throw away the used ones, if not you should. The rug felt wet, the water never got hot. We won't be staying in a Best Western again
Excellent 10.0
Pros: Great location for Omaha Airport . Room was clean. Staff was friendly.
Excellent 10.0
Pros: Staff had amazing customer service and helped us greatly during a difficult time (curfew in Omaha during riots!). Staff deserves a raise!
Excellent 8.0
Pros: Great location to stay when we are flying out on vacation. Love that it has a Perkins right across the street, too!
Okay 5.0
Cons: We received very poor service from front desk. The person who was checking us in was training and took over 20 minutes to get us in. The front desk also randomly called our room at 945PM to see if our room was ok. This woke up our sleeping kiddos.
Excellent 10.0
Pros: the location the staff the breakfast
Excellent 10.0
Pros: location, clean room staff was excellent
Excellent 10.0
Pros: Very nice employees
Good 6.0
Pros: The room was nice and clean. Breakfast staff was on top of everything going on. The hotel seemed to be almost totally booked and there wasn't anything that was out on the buffet line.
Cons: Upon check in, my reservation could not be found. The 2 at the front desk told me to give them 5 mins. i sat in the chairs near the front door and i could hear them just talking and not solving the problem. it took 25 mins to get the problem fixed.
Excellent 9.4
Pros: It is an excellent hotel, and very good price
Good 6.0
Pros: The staff was very nice and breakfast was very good
Cons: The beds were extremely firm a d felt like need to be replaced and advertised be queen beds but they were full size beds
Good 7.4
Pros: nice clean room
Cons: There was the national age group championship triathlon going on in Omaha. In fact, only a mile or so from hotel and they only had one person checking people in. Asked if we could have late check out....he didn't know. We would have to check in the morning. Asked if there would be a shuttle that could take us to the race since there were quite a few people staying at the hotel that were doing the race and once again....he didn't know. Would have to check later. He was the night manager on duty. Just thought they were unprepared for the large amount of people staying. I also know things happen so maybe they had someone quit unexpectedly that worked the front desk. so....
Good 7.0
Pros: proximity to airport and downtown
Cons: cooling system was locked out. you had no control of temp
Best Western PLUS Omaha Airport Inn - Carter Lake
Rated #11
8.0
Excellent 8.0
Based on 308 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.9
Facilities
7.8
Location
8.4
Overall
7.7
Overall 7.4 Good
Based on 1,269 reviews
Cleanliness
7.7
Comfort
7.9
Facilities
7.8
Location
8.4
Overall
7.7
Cleanliness
6.3
Comfort
7.0
Facilities
6.6
Location
7.0
Overall
7.6
Cleanliness
6.6
Comfort
6.6
Facilities
6.6
Location
6.6
Overall
6.6
Cleanliness
7.4
Comfort
7.6
Location
8.2
Services
6.9
Staff
7.9
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
8.4
Facilities
8.6
Location
9.0
Overall
7.7
Cleanliness
7.8
Comfort
8.0
Location
8.5
Services
7.4
Staff
8.1
Cleanliness
8.2
Comfort
8.1
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
8.0
Comfort
8.1
Facilities
8.2
Location
8.5
Overall
8.2
Cleanliness
7.9
Comfort
8.1
Location
8.5
Services
7.6
Staff
8.3

Mediocre 2.0
Pros: Facilities need updating but some of the staff were friendly although they were short staffed
Cons: Reservations made were not honored at church in and staff were not properly trained to handle problems. Billing was not corrected until days after check out. We were only provided clean towels on request and not once was our room cleaned on our 5- night stay. Breakfast during the week was very limited; milk was outdated in refrigerator, ice machine needed repairs as the front would come off when bumped.
Good 6.0
Pros: Room size was nice, most areas of room were clean. Two tvs
Cons: No one was at front desk for 20 mins while I was waiting to check in with my road weary family one being a grumpy toddler. Vents were of room was sweltering. Vents were dirty
Mediocre 3.0
Pros: The location is great for the airport.
Cons: The room was dirty. Hair in the shower. Used bottles of shampoo in the shower. The lock on my door would get stuck and lock me in the room. I waited 15 minutes for someone to show up at the front desk to check me in the hotel.
Excellent 8.0
Pros: The whole room, with one exception (below) was well worth the price we paid. In addition, there’s a large indoor pool (unfortunately, we didn’t have time to use it).
Cons: This room was an ADA compliant room. The shower, however, needs renovation. The stationary shower head was impossible to use, and the hand held shower head had no place to attach it while you were showering.
Poor 1.0
Pros: In the morning I felt itching on my arm. I left the hotel at 12pm, I drove to Chicago for 7 hours, during which time my arm was swollen and huge bite marks appeared.
Mediocre 3.0
Pros: The staff, they were super great
Cons: The bathroom was horrible, room 219, hair all in the shower, the shower rod was hanging off, the hair dryer was broke and off the wall, insects in the room
Okay 4.0
Cons: This is the first time we have stayed at this chain. I will not stay there again. The sheets on the bed where to small and kept coming off the mattress. We left after 2 days and went to another hotel that was much better.
Good 6.0
Pros: The room was decently clean. There was a free breakfast. Cleaning staff friendly.
Cons: Room acceptably clean, but the public spaces were not. Maintenance room and food prep room open when no one in there, and they were awful and unsafe if kids would enter. Made me hesitant to eat anything not pre-packaged. Front desk not supervised well.
Mediocre 3.0
Pros: Staff was friendly and responsive.
Cons: TV didn't work. Ended up being someone stole the HDMI cable so the staff replaced it promptly. Rented a jacuzzi suite. Ton of drywall and tile damage. Drain in shower was broke and all kinds of drywall issues in the bathroom.
Mediocre 2.0
Pros: Location for airport
Cons: Star level should be One-star because of dated carpet, mattress, lights, and holes in bathroom door. Dingy hotel as well as not cleaned properly. All adding up to a very poor experience for the price, this hotel is not up to the brand name or star level.
Excellent 9.0
Pros: The Staff was nice & generous. Check in time was 3:00 pm. They let use check in sooner, due to a Funeral that we had to attend @ 1:00 pm. I really like that hotel. That¿s my 2nd time staying there. Went to Omaha, Nebraska in 2020 & stayed there.
Cons: Yes. We found black here on the floor, on the bath towels, & in the tub. That wasn¿t from us. That was the only thing. But I did not complain only because that was minor. Yes I would stay there again.
Mediocre 3.0
Pros: For sure the location. Close to downtown
Cons: The black mold above the shower, the front desk staff was not that helpful at ALL,update that it is NOT Hot Breakfast at all, had no hot tub when it states it on the website, photos online are NOT the same as hotel AT All
Mediocre 2.0
Pros: They let us check in a couple hours early
Cons: There was not hot breakfast as advertised and the place was very disgusting. Needs a deep cleaning and a definite remodel.
Poor 1.0
Pros: Close to downtown
Cons: Hole in the wall, blood on bathroom floor, mini fridge didn't work, breakfast was minimal at most, ended up having rainwater leak in
Okay 5.0
Pros: Availability. I needed a room tonight.
Cons: Looks and feels old. Not the same qua9as my many stays over the last 10 years.
Poor 1.0
Cons: Everything! Rm 233 was an unclean room--towels & bedding were on the floor. Rm 227 lacked a shower curtain, a broken tub stopper, bed lacked: a spread, bedskirt; the covering & pillows looked used; the guest mini frig sat on the floor; rude staff
Okay 5.0
Pros: The gal at the front desk was kind and courteous
Cons: Pictures are deceiving. This was a very old place that had not been updated. The bathroom floor slope so much I was nervous about getting up in the night and trying to make sure I navigated myself well. There were holes in the walls. Not great
Poor 1.0
Pros: Close to the airport and downtown.
Cons: Mechanical issues in room, keys would not work, TV had to be reset each time you turned it on. No housekeeping. Possible bedbug issue.
Poor 1.0
Cons: The hotel was dingy and dirty. The pull out couch our son was meant to sleep on had disgusting stains all over as well as cigarette ash and crumbs. There was a half eaten bag of chips left in our room. The manager and service was awful.
Poor 1.0
Pros: This hotel was dirty the lock on the door was broken and laying on the floor. The bedding was paper thin and you could see the lumpiness of the egg crates it had on them. We ended up leaving and finding another hotel.
Cons: See above
Excellent 9.0
Pros: Location
Cons: AC unit did not work very well. Stayed in multiple rooms here and they have all had the same problem.
Good 6.0
Pros: Location
Cons: Someone, somewhere, was smoking and the smell came into the room through the bathroom vent.
Okay 5.0
Pros: The proximity to the airport and free shuttle was great.
Cons: For much of the evening someone was smoking in another room & it was creeping into mine. I called the front desk about the problem. All they said was it was probably the room below & asked for my room number. It did not appear anything was done to stop it
Okay 5.0
Pros: Convenient to OMA.
Cons: General maintenance and cleaning was poor.
Poor 1.0
Cons: The staff was slow. I had a 3-night reservation but only stayed for 1 night. Less than 24 hrs of being checked in, our keycard wouldn¿t work. I told her I was checking out and she did not enter that correctly so now I can¿t get refund for 2 nights.
Excellent 8.0
Pros: the pillows were so comfy as was the bed!!
Good 7.0
Pros: The bed was ok but the pillows are not Good. Was missing an office chair for the desk. Over all it was a good hotel to stay in.
Poor 1.0
Pros: The staff was nice.
Cons: This hotel was a huge disappointment. The lobby was clean, the rooms were disgusting. Basically a construction worker hotel. It was worn down, but if it had been clean I could have handled it being old. This hotel was gross.
Mediocre 2.0
Cons: There were several lightbulbs burned out. The TV did not work. There was not a hairdryer in the room. Very tacky hotel room. Lots of paint chipping away.
Excellent 8.0
Pros: The cleanliness and location. Our first time at this location, second time at Country Inn & Suits, both properties exceeded our expectations.
Okay 5.0
Pros: Great location for our needs.
Cons: The TV wasn't working initially, an employee came to the room to bring a cable to fix it. The room did not have a second security lock and the walls were filthy. Breakfast was constantly out of food.
Excellent 10.0
Pros: The staff were all friendly, helpful and provided excellent customer service
Good 6.0
Pros: Close to most of the areas I wanted to see.
Cons: When booking, the description said there was a spa/ hottest. When we checked in, they said it had been filled in for over a year. Would not have stayed there if I knew there was no hot tub.
Okay 4.0
Pros: The location
Cons: Room smell like cigarettes, and I¿m in the process of quitting
Poor 1.0
Pros: There is nothing to like here.
Cons: I literally had to unclogged the tub myself. It was disgusting. Housekeeping barely cleans. They aren’t taking the pandemic seriously. Staff doesn’t wear masks. WiFi is terrible. There are much better options in the area.
Excellent 8.0
Pros: Comfy bed. Location.
Cons: No hot tub like advertised. Had been removed. Needed better snow removal in the parking lot. Found hair in the shower. Pool was cold.
Good 6.0
Pros: Location.
Cons: Bathroom and shower old enough to need replacing.
Excellent 10.0
Pros: Breakfast
Excellent 10.0
Pros: Staff was great! Super friendly!
Excellent 10.0
Pros: Locat and cleanliness!!
Cons: N/A
Excellent 10.0
Pros: The room was clean.
Cons: Everything was great.
Good 7.0
Cons: When I went to the room the door was already open as it did not close on its own. The faucet dripped water and there was hair in the tub. Not the best room I’ve ever had
Poor 1.0
Pros: The room layout
Cons: No hot breakfast, options extremely limited daily. No pool access. No response for shuttle pickup at airport after confirmation was made the night prior. Called hotel desk for 1hr straight with no answer. Locked out of room 3 times during stay.
Okay 5.0
Pros: Location. Clean room
Cons: Had to change key everytime we left room and came back and I feel like the staff didn't act like it was an inconvenience for us. The room overall was nice but the customer service was disappointing.
Poor 1.0
Cons: It three times before there was an acceptable room
Okay 4.0
Pros: The location was good.
Cons: The two whirlpool rooms we tried were very dirty and had ants on the wall and various strange stains.
Good 6.0
Pros: Close to the airport
Cons: No breakfast for early flights
Good 6.0
Pros: Nice location and moderately priced. Staff was friendly and helpful
Cons: The room has stains on carpet and drywall that has been patched but not repainted . Could use some updating but was clean
Okay 4.0
Pros: Nothing
Okay 4.0
Pros: Location
Cons: The ac did not work
Okay 5.0
Pros: The location was good.
Cons: Hot tub was not usable the night we were there, which was a huge disappointment. Closet rod was lowest I have ever seen dress bottom bunched on floor and it was calf length. And we were right next to pool and could hear pool noise until it closed.
Mediocre 3.0
Cons: Old and very noisy. The walls and floors were paper thin.
Mediocre 2.0
Cons: There were stains on the carpet. The TV was broken. I had to prop items from the room under it for it to be level. New, clean rolled towel taken off of rack was damp. Beds were'nt fully made upon entering room. Clock on side table was unplugged.
Good 7.0
Pros: Bed were very comfy and the room was clean - the first desk lady was also very helpful
Cons: The guest last that helped in the middle of the night was sleeping and she wouldn't come out to help the other customer
Mediocre 3.0
Pros: Location and price
Cons: Thin walls
Excellent 10.0
Pros: Excellent price, clean, a nice free breakfast, coffee and cookies always available. Convenient to I-80.
Cons: I was very pleased and have no complaints.
Excellent 10.0
Pros: We stayed overnight due to a late flight. The room was great with standard amenities for an reasonably priced motel. Don't let the name dissuade you. The decor style was modern home in the country -- not folksy country. We were most impressed with the complimentary breakfast which include a wide assortment of both cold and hot foods.
Excellent 8.0
Pros: It was clean, unlike a lot of our other options. There was a mini fridge and microwave, which was a nice surprise. Other than that it was a pretty basic hotel room.
Cons: Since it was on the edge of town, we couldn't find many places to deliver food to us. It wasn't that big of a deal, but is noteworthy I think.
Excellent 8.0
Pros: I loved that the hotel was so close to the airport and Old Market. It was the perfect location for our girls trip. I was very happy with my choice of lodging.
Cons: The bathroom in our room was a little rough. There were pieces of the tiles coming off the floor that we are stepping on. The elevator also has a very strange smell.
Mediocre 3.4
Cons: Next to strip club Room smelled like cleaning supplies spilled.
Good 6.5
Pros: the breakfast was good. the room was pleasant. the staff was very welcoming and informative good water pressure in the shower nice price for a family wasn't in town, but not far away
Cons: the air conditioner/heater was making unnecessary noise the beds could have been more comfortable, but not too bad the bathroom needed a paint job the plug outlets need covers the sauna needed to be cleaned and had too much bleach in it and there were bubbles of black in it because of the dirty tiles in the pool. very old feel and look to the place
Excellent 10.0
Pros: Staff was very friendly and helpful.
Cons: Parking lot was a wee bit full... please remember there is snow piles in parking spot and people don't park the best during winter when charging/ accepting extended parking for travelers.
Good 6.8
Pros: staff was friendly and helpful
Cons: room smelled funny, hole punched in the wall by the door
Good 6.2
Pros: Fresh cookies at registration!
Cons: (out)dated facilities... need updating!
Excellent 8.0
Pros: The service was great very clean and well kept place would recommend to anyone very convenient location close to airport and other amenities
Excellent 10.0
Pros: The hotel was nice and very clean, but what really made it stand out was the staff. The man at the front desk and the shuttle driver really made our trip. Would definitely recommend!!
Good 6.8
Pros: Good location, friendly staff. The room was clean and comfortable.
Cons: The breakfast selection was not as good as we are used to.
Excellent 8.5
Pros: The staff was superb! They were very friendly and helped us with suggestions on places to go and eat. The added bonus, was the shuttle offered to our event!
Excellent 8.5
Pros: The staff was very friendly and very help full. We actually left our kids Pooh Bears in the room and they shipped them to us. Thank you
Cons: While in the room you can here doors shutting way down the hall. Just a little to loud when trying to relax.
Good 7.6
Pros: It was close to downtown. I liked the free cookie, coffee, and breakfast (breakfast was decent, but not great). Overall, it was a decent hotel that is in a very convenient location.
Cons: Bedding had a hair on it, and didn't look very clean. Room was a little dark. Only had very basic cable, and some channels not in hi-def.
Country Inn & Suites by Radisson, Omaha Airport - Carter Lake
Rated #12
7.4
Good 7.4
Based on 1,269 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.7
Facilities
6.8
Location
8.2
Overall
7.0
Overall 7.0 Good
Based on 706 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
6.8
Location
8.2
Overall
7.0
Cleanliness
7.2
Comfort
7.2
Location
8.0
Services
6.8
Staff
7.5
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.7
Location
8.3
Services
7.3
Staff
7.8
Cleanliness
7.9
Comfort
7.7
Facilities
2.0
Location
7.9
Overall
2.0
Cleanliness
7.8
Comfort
7.8
Facilities
8.0
Location
8.3
Overall
7.5
Cleanliness
8.2
Comfort
8.0
Location
8.4
Services
7.7
Staff
7.8

Okay 5.0
Cons: Older property… trash needed to be emptied, a lot of homeless, closed breakfast bar down early, unable to get the complementary breakfast included in price of room, charged my card for stay even though I paid cash at checkout, hotel refuses to refund card.
Poor 1.0
Pros: I booked in the wrong state and they would not let me have my money back
Mediocre 3.0
Pros: no comment....
Cons: the night shift employee was rude and not helping with our room key I got 3 rooms for 2 nights and he refuse to give me a key for one of my rooms
Okay 4.0
Pros: Quiet Unusual room setup Large shower Good water pressure
Cons: Parts of room and bath area falling apart Bath faucets hardly attached to surfaces Limited breakfast Poor beds
Mediocre 3.0
Pros: Location of this hotel met our needs well.
Cons: It was immediately noticeable that our room had a very musty odor as we entered it. We thought to ourselves, "We'll get use to it". We did not. Also, the toilet must have had a leak in the tank, because it would refill itself every few minutes.
Good 7.0
Pros: it was a new building.
Cons: the new bathroom was nice, but the shower stall door was leaking water in the floor.
Okay 5.0
Pros: Other than the bedbugs or whatever it was, I would have loved my stay.
Cons: Room looked good, but I think the room had bedbugs. I was bitten by a lot of bugs or something in my sleep. When I reported it the manager ignored my complaint. I had no bites before or after I got home. Only while at the facility.
Excellent 8.0
Pros: Close to airport with shuttle.
Okay 5.0
Pros: The location was perfect.
Cons: The sheets had not been changed when I checked into my room.
Good 6.0
Pros: Close to where we were going. Good price. Good breakfast. Easy check out.
Cons: Dirty run down room. Chipped paint. Stained curtains. Prior water leak on ceiling.
Excellent 10.0
Pros: Airport transport
Good 6.0
Pros: Location. Room was updated. Very comfortable bed.
Cons: The outside and grounds area need work. Breakfast was advertised starting at 4:00 am which was not the case. We had an early flight and thought we would grab something quick before the airport but nothing was out at that time.
Mediocre 2.0
Pros: Location
Cons: The sheets were dirty! Then they just dropped off new ones and didn¿t even make the bed. Very rude.
Excellent 10.0
Pros: loved the convienince
Cons: no
Mediocre 2.0
Pros: Nothing
Cons: Smelled like smoke/Weed. Was dirty, didn¿t have much of a breakfast and it didn¿t feel safe at all.
Good 7.0
Pros: Staff was really nice, comfy pillows and bed.
Cons: The gym was closed at night.
Mediocre 2.0
Pros: Extra small room and bed. It was a power outrage and no backup power supply
Excellent 9.0
Pros: Excellent location!
Cons: Our faucet was leaking but we reported it.
Excellent 10.0
Pros: Clean
Cons: No hot tub
Poor 1.0
Pros: Not much. Close to airport
Cons: Did not like anything except the kind front desk person.
Poor 1.0
Pros: Plenty of parking. Bigger rooms
Cons: Bed sheets had cigarette burns and stains. Found a Hypodermic needle under bed. Told the staff about it. Also got in around 10 and have a 4 year old that gets real excited to stay in hotel and he was running around for like 3 mins and staff came up.
Mediocre 2.0
Pros: it was only couple blocka away from where we were at.
Cons: where do i begin. ac didnt work, shower had no hot water or pressure, water leaked all over bathroom floor from shower, tv remote did not work nor did the buttons on the tv, bathroom faucet sprayed everywhere.
Poor 1.0
Pros: Nothing.no tv service bad service.
Cons: No TV service.so boring and lots mariuana smokers
Excellent 10.0
Pros: Location
Cons: No
Poor 1.0
Pros: Nothing
Cons: The toilet was leaking all over the bathroom so we had no bathroom (supposedly couldn't switch rooms) and then I try to shower only to find out there's absolutely NO hot water.. and the hotel people pretty much told us oh well better luck next time...
Okay 5.0
Pros: location
Cons: a lot
Excellent 9.0
Pros: The price
Cons: The room was very small but clean
Okay 5.0
Pros: Location
Cons: Loud, needs updating, small,
Poor 1.0
Pros: NOTHING!
Cons: This is the worst experience ever at a hotel. Night staff guy is a PSYCHO!! No working phone in room and the guy would not let me use the hotel phone even though I was from out of town and my phone was broken! I'm going to sue for a refund!
Good 6.0
Pros: Price close to airport
Cons: Faucet at sink leaked badly and was too small. Could hardly get my hands under the tap. Shower did not work well. To get the water temp right there was hardly any water coming out.
Good 6.0
Pros: Price and location near airport
Cons: The air conditioner sounds like a World war II tank.
Excellent 9.0
Pros: Close to the airport
Cons: No
Good 7.6
There was a bandaid stuck to the inside of my shower on the wall. Then there was hair stuck in the sink before I used it.
Excellent 9.0
Pros: location. price
Cons: At one time it must been smoking hotel.They stressed nonsmoking but hallways and my room wreaked ofstale smoke But my room was very clean front desk person very nice
Excellent 8.0
Pros: Update needed
Cons: Small town not much choice
Good 6.0
Pros: Location and price. The room had a microwave and working refrigerator.
Cons: N/A
Excellent 10.0
Pros: The staff is courteous and professional; clean hotel rooms; and, the location is convenient.
Cons: Not Applicable.
Poor 1.0
Pros: by the airport
Cons: I booked a room for 2 queen beds online, then when i arrived at the hotel the employee at check ddidnt mention they didnt have my room. I ended upp getting a room with a full bed for 4 people. Then charged me extra for a roll away bed or crib. Tv broken.
Okay 5.0
Pros: Location to our parking lot for our flight was perfect.
Cons: The hotel and room smelled like they had been smoked in. You could tell they tried to get rid of it, but there was still a bad smell in the air and in the morning had my stomach feeling off.
Poor 1.0
Cons: The sheets smelled like body Oder and smoke.
Poor 1.0
Pros: Nothing staff rude could t speak English
Cons: I hated every aspect of my stay at this hotel. The staff was rude and the owner was nasty. They could hardly speak English. Roaches every where
Okay 5.0
Pros: It was plenty cool and bed comfy.
Cons: Dirty vanity. Breakfast could have been better. Bad water pressure.
Poor 1.0
Pros: Close to airport
Cons: The electricity went out all night and into the morning. Very stuffy in the room and could not get ready. Staff was very rude and dismissive. Very disappointed. Is there anything you can do.
Mediocre 3.0
Pros: The only thing i liked about itvwas getting to see my family there.
Cons: Staff was rude and room was falling apart
Good 6.0
Pros: Price, location, rooms were clean except for carpet (which is scary at any hotel), had everything we needed—hot shower/fridge/microwave/iron/hair dryer/space for bikes.
Cons: Advertise airport shuttle but do not offer one. This is a HUGE downside! Outside doors do not lock, so anyone has access to the hallways. Definitely NOT 2 1/2 star hotel now as condition is deteriorating. Breakfast breads were all dry/stale.
Good 7.0
Pros: Nice and clean room. Would have liked a bath tub but only had a shower.
Cons: Adjoining doors only had 1 lock on door, did not feel very safe. Also wold have preferred a bathtub but had room with only a shower.
Poor 1.0
Pros: Nothing
Cons: Extremetely loudy!!! Planes, people and cars. No shuttle!!!
Okay 5.0
Pros: Location.
Cons: The tv or cable was not working. I had to change rooms after getting comfortable.
Good 7.0
Pros: The room was very clean and the room service and cleaning crew were very friendly and nice. Would recommend for a single person stay.
Cons: Had to put a $100 deposit down which takes a week to get back to account. Was kinda loud. Room was small, but not uncomfortable for one person, shower didn’t keep water pressure. You get what you get for your money, it was not a bad stay
Okay 4.0
Pros: shower
Cons: power went out cable didnt work
Okay 4.0
Cons: Shower door did not close properly. Did not fit.
Okay 5.0
Pros: Location
Cons: Musty smell in room; clerk was not welcoming at all; no breakfast options of any kind. (COVID responsible, but we have had breakfast bags offered at other hotels).
Good 6.0
Pros: Quiet n clean
Cons: Sink wouldn't drain had to be snaked no face towels in the rooms it took 3 days my grand daughter stuff in the truck was taken police wouldn't come staff wouldn't let us see tape until police arrive it's covid19 so lost out 200$ work product thanks
Mediocre 2.0
Pros: Close to my job
Cons: Trash in the parking lot and around the building, grass not cut, side entry doors did not work with card key, cable did not work several times, was charged 2 deposit fees of $115 at check-in.
Okay 5.0
Pros: Uhhhh the cable
Cons: Ac was terrible hallways were hot!! No breakfast, no laundry.
Mediocre 2.0
Pros: Location close to Omaha Airport
Cons: Too many shady characters hanging around the hotel I didn’t feel safe and the curtains and a fabric chair was dirty with stains.
Okay 4.0
Pros: Front desk staff was friendly.
Cons: not sure how this rates as a 3 star. 2 star at best. Room picked up, but not cleaned. Dirt and hair in the corners of the bathroom. Terrible patch job which showed tiny holes. Heating contraption had something on that looked like urine. Hair on the bed.
Excellent 8.5
Cons: Nothing
Mediocre 2.0
Pros: location
Cons: I've stayed here before and this experience was a total disappointment...TV didn't work initially, hair dryer worked on and off, alarm clock didn't work, printer in lobby didn't work (had to send to desk clerk's email) - just a total disappointment - sad!
Okay 4.8
Pros: Not much.
Cons: My room wasn’t ready when I checked in well after the check in time. It took 3 tries to get a room. The room had stains on the ceiling and the towels smelled like smoke. A motorcycle group were active all night. Guests were loud.
Mediocre 2.0
Pros: Nice clean big room
Excellent 10.0
Pros: This was my last stop driving from LA to Chicago and it was the best. Friendly staff and a very clean hotel overall. Also, it's a pet friendly hotel surrounded plenty of green (when it's in season) for you dog to walk around.
Sleep Inn & Suites Airport - Omaha
Rated #13
7.0
Good 7.0
Based on 706 reviews
Details
Reviews

Cleanliness
6.5
Comfort
6.9
Facilities
7.1
Location
7.9
Overall
6.0
Overall 6.8 Good
Based on 585 reviews
Cleanliness
6.5
Comfort
6.9
Facilities
7.1
Location
7.9
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
9.0
Location
9.0
Overall
7.0
Cleanliness
6.6
Comfort
6.0
Facilities
7.3
Location
8.0
Overall
6.0
Cleanliness
6.0
Comfort
6.5
Location
7.4
Services
5.7
Staff
6.8
Cleanliness
2.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
2.0
Cleanliness
6.6
Comfort
7.0
Location
7.9
Services
6.2
Staff
7.5
Cleanliness
6.9
Comfort
7.1
Location
8.6
Services
6.7
Staff
7.9
Cleanliness
7.2
Comfort
7.6
Facilities
6.0
Location
8.4
Overall
6.6
Cleanliness
7.1
Comfort
7.2
Location
8.3
Services
6.7
Staff
7.7

Okay 5.0
Pros: Bed was very comfortable. Room was very clean.
Cons: Bathroom needed remodeling
Poor 1.0
Pros: Beds were comfortable
Cons: Staff was very rude. Pool area not stocked and kept up. Pool was cold and hot tub was lukewarm. Cameras don't record so we couldn't see who walked into my kids room drunk in middle of night.
Mediocre 2.0
Pros: Nothing
Cons: Bathroom can’t lock, they gave us the room that someone still live there. And then they gave us the terrible room ever. The window was opened, the room was so cold. And it took so long to warm the room up. The bed was so dirty, can’t have a
Poor 1.0
Cons: Given a dirty room with towels on the bathroom floor and bed not made. No housekeeper on duty and after waiting 30 min or so for a housekeeper to come I got sheets, blanket, and towels from the front desk and cleaned our room myself due to no more clean rooms available!
Poor 1.0
Cons: Staff is rude. Pool is broken, lobby shabby and dirty looking. Would have stayed anyway until the staff informed me that they do not allow guest to have guest in their room?! Didn't bother checking in. Went to Super 8 instead.
Okay 4.0
Pros: Pool and hot tub were down and one main reason we booked there was for hot tub. The snack area was bare no soda or juice to buy. Room was ok some peeling wallpaper.
Cons: Pool hot tub down not much. Breakfast options and very little stuff in snack area to buy.
Mediocre 3.0
Pros: At one point the ease of checking in with friendly staff
Cons: Rude general manager unethical and combative. Weak policy and untrained staff. Needs customer service classes
Excellent 8.0
Pros: Updated facility & very friendly staff
Cons: Breakfast food was terrible.
Excellent 10.0
Pros: Staff was amazing. Accommodated all of my needs.. Breakfast was great. Room was clean, pool and hot tub open until 11. Definitely would stay again.
Cons: N/a
Excellent 10.0
Pros: Location
Cons: No
Mediocre 3.0
Pros: Location
Cons: Poorly maintained, hot tub wasnt working, ice machines on 3rd and 4th floor inop, could be a nice place if they cared
Poor 1.0
Pros: My room had plaster patches in the bathroom -not painted over. Heater non functional (at 74 degrees was blowing cold air), so I had to ask for an extra blanket (30 degree temps out). Picture frame broken on corner. Ice machine on floor non-functional.
Cons: Considering quality of other LaQuinta Suites this was sub par and even below a Motel 6 status. NOT WORTHY OF CHARGING ---$ a night
Okay 5.0
Pros: Location
Cons: Under construction
Poor 1.0
Pros: Terrible
Cons: Terrible, the room stunk, the bathroom the dirty, no fan.
Good 6.0
Pros: price
Cons: The first room the assigned to me had not been cleaned. It was after 7 p.m. they moved me and the other room was clean. No apologies.
Okay 5.0
Pros: Close to airport
Cons: Bed mattress was so soft I felt like I couldn't get out. Walls were very thin. I could hear people in next room and their tv.
Okay 5.4
Cons: Our room was not clean. There was an old cookie, cookie wrapper, and a sheet of paper on the floor. Shower curtain had mold on it.
Mediocre 3.0
Pros: The linens were soft and comfortable.
Cons: Given a dirty room at 1130pm. Housekeeping had still not turbed tge roomat 1130pm!!!??? Then our new room was adequate but for a recently renovated room...was not impressive. Paint splatters on tile. Lots of rust on all fixtures.
Good 6.8
Pros: The staff was helpful. The bed was comfortable. The breakfast spread was good. They had luandry facilities.
Cons: The whole place was humid, (yes, it was summer) even putting the AC on high and set at 65, wouldn't take the dampness out of the air. The bathroom door didn't shut, and the vent in it didn't work.
Okay 5.7
Pros: Front staff was nice
Cons: The pool was too salt and hot tub was closed
Excellent 8.8
Pros: Staff was friendly and accommodating. Breakfast was adequate. Clean, well equipped.
Cons: Bed was not very comfortable.
Excellent 10.0
Pros: Very friendly staff; clean rooms; unexpectedly convenient to downtown Omaha; nice room amenities (microwave, refrigerator, safe).
Cons: Room was really stuffy when we arrived (at 9:30 p.m.), which was quickly remedied after we turned down the temperature on the AC; couldn't get the safe in the room to operate and didn't know if it was broken or "operator error."
Okay 4.6
Cons: I had ordered a room with 2 queen beds. Called several days before we left to verify accomidations. I was assured of the two queen beds. We arrived to find 2 full size beds and staff said she thought they were all queen beds. Then we asked for roll out and after an hour was told no roll outs were available.
La Quinta Inn & Suites by Wyndham Omaha Airport Downtown - Carter Lake
Rated #14
6.8
Good 6.8
Based on 585 reviews
Details
Reviews

Cleanliness
6.8
Comfort
6.9
Facilities
7.1
Location
7.8
Overall
6.6
Overall 6.3 Good
Based on 949 reviews
Cleanliness
6.8
Comfort
6.9
Facilities
7.1
Location
7.8
Overall
6.6
Cleanliness
6.2
Comfort
6.4
Location
7.3
Services
5.8
Staff
7.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
9.0
Cleanliness
6.9
Comfort
7.1
Location
8.0
Services
6.5
Staff
7.6
Cleanliness
6.9
Comfort
6.7
Location
7.8
Services
6.5
Staff
7.4
Cleanliness
7.3
Comfort
7.2
Facilities
6.6
Location
8.0
Overall
6.0
Cleanliness
7.4
Comfort
7.4
Location
8.1
Services
7.0
Staff
8.0

Poor 1.0
Pros: The shower
Cons: I've talked to numerous people on your end and nothing was accomplished. The last lady I talked to on your end promised to get back with me and never did
Poor 1.0
Pros: Nothing at all
Cons: Everything when you arrive there are homeless and drug addicts sitting right by the front door. The carpet on the stairs that you have to use to go upstairs to the room had big stains on it. Got into the room and the toilet and bathtub has so dirty. Then to have the police go to the room next door to our room then all the screaming from the room next to ours all night long. I went to the front desk at 3:45am to tell them what was going on and was told it wasn’t their problem and if I dislike it I should call the police.
Mediocre 3.0
Pros: Minutes from the airport
Cons: Trashy rooms. Moldy with a smell of mildew
Okay 5.0
Cons: No cold water in room.
Poor 1.0
Cons: very unclean. bed spreads were very yucky. pool was not working either.
Mediocre 2.0
Pros: Close to airport
Cons: Very old, musty and damp. The corner of fitted bed sheet dirty and could see mattress stain through the fitted sheet. Handle on toilet cracked apart. Base of the toilet was dirty and disgusting. The front door did not shut. The entrance was very hard to find, at night especially. Took a chance knowing Super 8 has been updating it’s facilities. This one is in major need. Won’t be back.
Poor 1.0
Cons: Very dirty! Smelled like cigarette smoke! Very hard to find the entrance to the hotel at night.
Good 6.0
Pros: Checked in on a Sunday eve. so it was quiet. Staff was helpful. Close to the airport. Bed was comfortable. Room could have been a bit cleaner.
Poor 1.0
Pros: Proximity to Omaha airport
Cons: Room smoke detector missing /heavy cigarette smoke smell/damaged toilet seer from cigarette burns. Key system not working. Front Desk provided new room. Throughout the night motorcycle gang camped in front of hotel/partied hard/tried to get into our room!
Poor 1.0
Pros: Most disgusting hotel we've ever stayed in. It was filthy the toilet handle and shower was broken. There were cockroaches in the bathroom. The pool and hot tub weren't working either.
Excellent 9.0
Pros: Everyone was very nice and the room was clean and comfortable
Cons: The building is older so it is not as sound proof - a problem only since I'm a light sleeper. The guests were very quiet, but I could still hear doors opening/people walking
Good 6.0
Pros: The desk clerk when I checked in was amazing
Cons: Most things out of service
Poor 1.0
Pros: The only thing good about this hotel was the location.
Cons: It has been the ugliest hotel I have stayed. Everything was old needs undated . Carpeting was torn by bathroom.bathroom handle was broken. Bed spread was torn. You also could hear everyone walking upstairs.Dog barking at night.
Poor 1.0
Pros: I was scared to leave my belongings here as there were people loitering outside all night and morning. Things were broken in room. Pool and hot tub had no water in it and was being used as storage.
Cons: Sorry the above was the bad. There was nothing good.
Excellent 8.0
Pros: A plus
Cons: No
Mediocre 3.0
Pros: Crazy lady working at check-in & price
Cons: Door did not close tight without pulling it shut, no breakfast, no pool, debris in coffee pot in room & wanted to charge $20 for airport shuttle but advertise free shuttle. Very hard to get to, need better signage.
Mediocre 3.0
Cons: The shuttle charges $15 to take me to hotel! Its only a mile away to
Good 7.0
Pros: Economical and able to have our car picked up by service to store it
Good 6.0
Pros: Quick response when shuttle was called but the shuttle is an contracted company
Cons: to get an am shuttle, we stood at the front desk for 8 minutes, with 3 staff walking past us, none of them talked to us. I finally asked one who went and got the front desk gal who was outside smoking, who complained about the nite staff
Good 6.0
Pros: Location to airport. Free breakfast
Cons: Noise. no elevator. Sounded like someone was running the upstairs hallway with suitcases most of night. We chose ground floor due to amt. of luggage. Had to be at airport by 430.. didn't sleep much.
Poor 1.0
Pros: Close to the airport
Cons: Stinks, non smoking room smelled like smoke had difficulty breatheing. Phone didnt work indoor pool didn''t work, vending machine was scarce. The room I paid for was given to someone else and there wasnt any other suites available. Remove it from l
Okay 5.0
Pros: Comfortable bed
Cons: Desk person rude. Little hot water
Mediocre 3.0
Pros: Super close to the airport.
Cons: Very Noisy No hot water bugs in the bathroom
Excellent 10.0
Pros: Very clean, friendly staff, close to the airport and all at a budget friendly rate.
Cons: Nothing
Okay 5.0
Cons: The room had incense and smelled like that. I didn't care for it and it made our clothes smell.
Excellent 10.0
Pros: Staff was super friendly.
Okay 4.0
Pros: proximity to airport BUT nothing near by worth mentioning.
Cons: this hotel recently went smoke free (great) but my room was a smoking room(bad) and the front desk is very sure you know not to smoke but does not warn you that you have what was a smoking room. this, when i got back from a workday, my room reeked.
Poor 1.0
Pros: very poor, toilet ran all nite, shower handle came off ,we had 2 rooms and called ahead for rooms close an confirmed, then rooms not near each other when arrived, no elevator, unfriendly staff to help. wont stay there again, very poor room an staff.
Poor 1.0
Pros: Clean rooms
Cons: front counter was absolutely rude and obnoxious to us at checkin. Customer service was so horrible he treated us so badly during check in. We asked about parking he got mad and tossed an envelope our direction and rolled his eyes at us.
Poor 1.0
Pros: The front desk guy at night was very rude and arrogant He was completely mean and disrespectful to us. I have never received such horrible customer service from any hotel before. I'm so upset
Cons: Read above very disrespectful front desk man
Excellent 9.0
Pros: Clean and good price
Cons: No elevator
Excellent 10.0
Pros: The staff members were very helpful and accommodating :) :) :)
Excellent 8.0
Pros: P.Relations good.
Cons: No not at all good.
Poor 1.0
Pros: Nothing.
Cons: The whole hotel stinks of cigarettes. It's like sleeping in an ashtray.
Excellent 9.0
Pros: Location was great for what I needed and love the fact that they have breakfast onsite
Cons: Kind of seemed like they had some transient people stopping in at times but not sure.
Excellent 9.0
Pros: Just a basic room. Clean. Good price. Friendlu staff.
Okay 5.0
Cons: The beds were terrible I should have taken a picture they sunk about 4 inches in the middle way over due for replacing mattresses
Excellent 10.0
Pros: close to airport with pick up & drop off
Cons: nothing
Good 7.0
Pros: quiet area of town...
Cons: where are the cinnamon rolls you used to have for breakfast?...need larger sign to find motel...snow removal on sidewalks and parking lot could be better...
Excellent 10.0
Pros: Great staff! Convenient location,
Excellent 9.7
Pros: The staff were helpful and made sure that I was welcomed and taken care of. The room was very clean and comfortable, even though the building is on the older side. The facility seems well maintained and generally looked after. I will happily stay here again. Breakfast was pleasant, especially for an inexpensive hotel like this. Waffles, toast, cereal, and the usual fare were fresh and kept all stocked. The view from the second story odd-numbered rooms is quite nice. There's a pretty lake in the park behind the hotel, and a well manicured lawn. I really enjoyed walking around the lake, and being able to watch the ducks from my room.
Cons: There's no elevator, so if you're not up for climbing stairs request a first floor room.
Mediocre 2.0
Pros: I didn't Like Service
Cons: Poor Service
Okay 5.1
Pros: It is close to the airport. The front staff person was nice.
Cons: I have never had a good Super 8 anywhere in the Omaha neighborhood. I was greeted with the front desk staff smoking right outside the front door. After walking through the smoke into the lobby I got my room. As I was going to sleep, I noticed that the bed was fairly hard which is to be expected. The worst thing about this place is how poorly insulated the walls are. People talking outside - cars driving blaring music in the parking lot, people in the room next to me, and people in the hallway were talking loudly all night and the walls only seemed to amplify the noise. I only slept about three hours that night. I will not be back.
Excellent 8.6
Cons: No frig or microwave.
Excellent 9.3
Pros: The room was clean and the staff was friendly.
Cons: There was no fridge or microwave.
Super 8 by Wyndham Omaha Eppley Airport/Carter Lake - Carter Lake
Rated #15
6.3
Good 6.3
Based on 949 reviews
Details
Reviews

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