Pros (+) Room was basic. It had a microwave, small refrigerator and a keurig. Everything was clean. Loved the shower. Bed was comfortable.
Cons (-) Hotel is in the process of being renovated but it did not affect our stay.
2 stars
402 Hotel
Provider
Provider for 402 Hotel
Provider for 402 Hotel
Provider for 402 Hotel
Photos of 402 Hotel
Overview
Situated in Downtown Omaha, this hotel is within walking distance of Omaha Children's Museum, Omaha Civic Auditorium and Creighton University. It offers good-value accommodation with complimentary wireless internet access.
402 Hotel has been recently refurbished and features laundry facilities, on-site parking and a 24-hour reception. It also offers a lift, a designated smoking area and a laundry service.
Each room at 402 Hotel comes with a refrigerator and all the essentials for a comfortable stay.
The position of the hotel permits easy access to multiple tourist attractions by foot. Henry Doorly Zoo is a short car trip away.
Latest deals for 402 Hotel
Amenities at 402 Hotel
- Free Wi-Fi
- Laundry service
- Laundry facilities
- 24hr front desk
- Refrigerator
- Elevator
Laundry
- Laundry facilities
- Laundry service
Accessibility and suitability
- Elevator
Dining
- Refrigerator
Services and conveniences
- 24hr front desk
Basics
- Free Wi-Fi
Reviews of 402 Hotel
5.5
Fair
397 verified ratings
Wonderful
72
Very good
40
Good
57
Okay
36
Fair
37
Mediocre
29
Poor
126
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the cleanliness of the hotel, noting debris, odors, and unclean bedding. Service was also criticized, with reports of long wait times and rude staff. However, some guests appreciated the location and the friendly staff, highlighting that the hotel is situated in a good area and has potential if improvements are made.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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6.1 out of 10
3 reviews
8.2 out of 10
2 reviews
All reviews
Pros (+) Room was nice and AC was cool. Staff was friendly and helpful. We had no issues finding the place or getting in and out of it to go around Omaha. Price was super good. Nearly a fourth of the places surrounding.
Cons (-) I'm sure the renovations will be worth it once they are done. It's a bit disturbing with all the paint stripped and wall exposed down the hallways. No big deal though if you aren't spending much time in the room. Also, if you've never been to Omaha, you may not realize how spread out it is. This was a long walk to the CenturyLink Center.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
During your stay, you can easily visit attractions like Joslyn Art Museum, Children's Museum, First National Bank Tower, Orpheum Theater, and Gene Leahy Mall, all within walking distance from the hotel.
How comfortable are the beds at 402 Hotel?
Guests have mentioned that the beds at 402 Hotel are very comfortable, providing a good night's sleep during their stay.
Is parking available at 402 Hotel?
402 Hotel offers on-site parking, providing convenient parking facilities for guests during their visit.
What can I expect from the food quality at 402 Hotel?
While 402 Hotel does not offer dining facilities, guests have appreciated the nearby dining options and the presence of a refrigerator in the rooms for added convenience.
How is the cleanliness and customer service at 402 Hotel?
While some guests have expressed concerns about cleanliness, others have praised the excellent and friendly staff at 402 Hotel, indicating a mixed experience in terms of cleanliness and customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Lower Floors
Several guests reported issues with the elevators, so choosing a room on the lower floors might save you from having to navigate the stairs.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel did not provide adequate toiletries, so it might be a good idea to bring your own to ensure you have everything you need.
Check the Status of Renovations
The hotel is undergoing renovations, and some guests reported construction mess and non-functional elevators. It's advisable to check the current status of renovations before booking.
Be Mindful of the Neighborhood
The hotel is located in a neighborhood that some guests found to be less than desirable. It's worth considering this aspect when planning your stay.
Inquire About the Room's Condition
A few guests reported issues with cleanliness and maintenance, so it might be helpful to inquire about the specific condition of the room before checking in.
Bring Your Own Entertainment
Some guests experienced issues with the TV and other amenities, so bringing your own entertainment options could enhance your stay.
Be Prepared for Limited Services
Guests mentioned limited services such as no free breakfast, slow Wi-Fi, and no working elevators. Being prepared for these limitations can help manage expectations.
Check for Recent Reviews
Given the mixed feedback on the hotel's condition, it's advisable to check for recent reviews to ensure that any previously reported issues have been addressed.
Consider Alternative Parking Options
The hotel offers on-site parking, but with limited spaces. It might be worth considering alternative parking options in the area, especially during peak times.
Confirm the Status of the Elevators
Some guests reported issues with the elevators, including being out of order or restricted from guest use. It's advisable to confirm the current status of the elevators before your stay.
Location
2211 Douglas Street, Omaha, NE 68102
What's nearby
- Joslyn Art Museum241 yd
- Children's Museum0.3 mi
- Omaha Civic Auditorium0.3 mi
- St. John's Parish0.5 mi
- Film Streams0.8 mi
- Burlington Headquarters Building0.8 mi
- TD Ameritrade Park Omaha0.9 mi
- Union Station1 mi
- Lewis and Clark Landing1.1 mi
- Bob Kerrey Pedestrian Bridge1.3 mi
- George H. Kelly House1.9 mi
- Center Mall2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at 402 Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at 402 Hotel
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Value for money | 5.4 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Omaha Eppley Airfield |
Distance to airport | 4.1 mi |
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