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Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
Amazing breakfast, lovely rooms and fantastic staff
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
The hotlel was new and very clean. Restaurant staff were excellent and the dood of a very high standard. The hotel is well situated for an overnight stay while en route in spain. The hotel is in an isolated location in beautiful countryside. The nearest town is 12Km and not that attractive. The hotel exterior is still under construction the landscaping has not been completed so there are no places to relax outside except a patio.
the hotel is charming and elegant and so where the staff, the rooms we had where very clean and welcoming, we will be staying there was nothing we disliked
It was a very quit hotel even if 1 day was a wedding party. I was missing a pool area. We were not booking the hotel because of pool or not. But, when we were sitting in the bar and it was over 30 degrees it was very attempting.
We needed an hotel conveniently placed by an autoroute for an overnight stop and.by choosing a Parador we ensure a high standard of service and excellent cuisine.
the friendly and efficient receptionist who couldn't do enough for us without being over the top.We were offered a free upgrade.(-which we declined as we wanted one bed not singles) The bed was huge and comfortable and bathroom well set up- even his and hers washbasins. The breakfast buffet was varied and plentiful with mini tapas style warm foods as well as the fresh fruit and pastries and cold selection. Only thing we could say we did not like was the price and choice in the restaurant-but it was our choice- we could have eaten in the bar-cafe -which is what we will do next time
Lovely Parador, as usual, could do with some TLC in the gardens and the addition of a pool. Staff and service excellent. Right up to Parador standards as we remember them from 20 years ago.
Very clean and comfortable, good food, quiet location, convenient to autoroute. Excellent value for money.
Newness of the hotel Set evening meal not the best and I got food poisoning following breakfast!!!
Good location for touring, great view and lovely breakfast Restaurant very expensive to eat every day
The receptionist was very friendly and helpful and made the check-in process very easy. The room was very spacious,
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
very good and nice hotel!
Clean & comfortable, dinner was very good value - an excellent meal everything included. Location right on a busy dual carriageway was very off-putting, but our fears were groundless as even in the dead of night all that could be heard was a faint hum of traffic. Breakfast pretty ordinary.
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
i liked the fact that everything was spotlessly clean and very comfortable
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
Wonderful surprise and the best of all the hotels booked through your service. No.
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
Está bien, es lo que se espera en esta categoría.
The whole experience was simply great. Extremely enjoyable. Nothing
The breakfast was nice, the hotel has good connections to/from Bilbao and other cities by public transport (bus connection is good, fast and cheap). The people in the hotel nearly don't speak/understand English which is not always easy as not everyone speaks/understands Spanish/Bask. The isolation of the rooms needs a big improvement (this was my second visit over here as my relatives live in this village) as you could still hear people in the room next to you, even if they talked silent...so when others are awake you are as well...
Please write at least 15 words
Good rooms Poor parking
The room was clean and the breackfast was very good. The stuff was very friendly. My room had no air condition so it was very hot inside. It is almost impossible to sleep with open window because it was very noisy outside.
Location No air conditioning
The simpathy of the reception staff Absence of air conditionning is a serious cause of disconfort in hot periods due to the characteristics of the location ( deep narrow valley )
convienience to my work, clean, location to restaurants and bars poor parking, breakfast not replenished very well
Comfort, silent, value for money, location. Recently redecorated. Very good in any aspect
Although we had a sat nav the hotel was difficult to find and without the help of two really nice and helpfull police officers I doubt if I would have found it, The staff on arrival were helpfull and the male at reception spoke very good english the bar staff was also helpfull and allthough the menu is basic bar snacks the pizza was suffice with a good glass of rioja. The room was clean and the bed was firm large and comfortable and in fact this was a very pleasant part of the stay. In the morning we intended to leave early after a quick breakfast Spanish style unfortunately the day staff was unlike the night staff and having stood at the bar to give my order for 20 minutes and having been ignored although every spaniard that came was served,we payed and left no delay in taking our money. This hotel is a tale of two different staff one excellent ,one very poor,
Located in Basque country this comfy agrotourismo hotel is both welcoming from the drive in approach to the warm reception from owners. We felt much like part of the family during our week long stay. A small kitchen and living room available. Location is excellent for exploring back roads of Basque country, altho does require backtracking to Vitoria-Gasteiz for trips to San Sebastian or rioja country.