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The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
Bar & restaurant location & sea wiev from the room
its position, so close to the sea.also the breakfast! room was a bit too small.
breakfast and outdoor dining areas
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
location,cleanliness and comfort
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
Staff Food not so good
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
Fabulous indoor sea water pool. Beds
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
great views over the sea breakfast food poor
the newly refurnished facilities
Very good price/performance (however, it is off-season). Rooms were clean, staff was ok.
The view!!! no
This is supposed to be a 4* hotel - which I am not sure I would agree with. I do not expect to have to pay for the use of the sauna, steam room etc. in the pool area, nor should there be a charge for the sun loungers on the "beach" We had specifically asked for a parking place as we had driven from England, but one was not available
Excellent, helpful staff; beautiful view of water Room small; had to walk some distance to elevators and breakfast room; not in center of "hotel row"
the view on the sea we were next to the elevators, the noise was constant all night. we certainly did not have a rest. Glad to leave.
Location Not enough elevators and the existing ones are too slow. Not enought parking. Hotel Bar and Restaurant close too early.
The view of the Adriatic Sea is great. The older section of the hotel is very 70s, but the rooms have great balconies. The newer section is very nice, but no balconies. Buffet breakfast was extensive and good. There are two free internet points in the lobby. There was a stale smell in the lobby of the 70s portion of the hotel.
In a great location of Opatija, breakfast was good and parking facilities available.
Could not fault. Great swimming pool
location, Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!do not follow on wake up call, and no loundry bags in rooms.
The room, view. Close to the sea. More pancakes for breakfast.
The place of the hotel. The staff is very kind. The shower place is too small although we are not fat people. we would like that breakfast shall include some vegetable .
Location is good. Breakfast was excellent and plentiful. The parking fee is too high. Some male staffs were not sincerely nice. There was stinct smell of the bathrrom. It disapeared after showering.
Some of the staff were fantastic and helpful, especially those in the caffe bar and dining room. The heating was set too high(26-27) and an older man on reception was just plain rude.
Good location to beach, water was terribly cold, but this is not a Hotel fault. The breakfast on terrace was on plastic table and chairs, what is not suitable for a 4stars Hotel.
Desk manager was the most rude and impolite of all encountered on a month's trip to Croatia. Also felt that not allowing bags into dining facility reflected the wrong attitude toward guests. I would not recommend this hotel.
Excellent location, parkingbin front of the hotel, friendly and helpful staff, great food, one of the best hotels I stayed in Croatia. It would have been nice if the sea-view rooms had balconies, but everything can't be perfect, can it? The hotel is so good it does not really matter.
location Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! Return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
we had a nice room no parking not even for unloading bags
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
Very nice hotel, very elegant, comfortable, pleasant. -
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
The towels for handwash were missing...
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
Service was amazing and genuinely friendly. Room and views were excellent Very highly recommended
Location, with a great sea view. Nice and clean. Not much parking available.
no parking, no clima
Hotel is right in the middle of town. We got an enormus room with a balcony and a view of the sea. Decor a little dated but it was cleana and comfortable. Nice breakfast included, overall good value.
The location was excellent and the bedroom views were also excellent.Breakfast room was to a high standard and the good was good. I have no hesitation in recommending the hotel. There was an odour from the bathroom which spilled into the bedroom and when we drew this matter to the attention of the receptionist, we were told "you are the only ones having this problem"
friendly staff on reception Could not pay by credit card on checking out as connection problems - had to go to a nearby bank and get cash out of account - not really acceptable. breakfast was awful - no choice Not particularly child friendly - no high chairs and lots of steps Staff in the breakfast room 9particularly the males were rude and unhelpful
the space in the room and the seaview the hotel is so old and the client too. Not for a young couple.
Came from Rijeka by a crowded bus for 2 nights only. Location - very close to the bus stop and right by the sea front, easy access to the beach, got a room with the sea view although booked a room without. Plenty of choice for breakfast, but you have to be up early. very small and smelly bathroom, poor shower, the whole place needs a bit of an update, especially the breakfast room, table cloths and bed linen falling apart - full of holes. Places to eat are a bit pricier then you would expect. We liked a restaurant called Hemingway.
Very nice stuff, food is great and the room is big and clean. No wireless
The panoramic view was excelent The furniture was a little old
somewhat old but still pretty good hotel. no air-conditioner
Rooms in need of a facelift
Nice location, very good breakfast. The entire hotel is in need of new carpets, draperies and furniture. At the very least it needs a good cleaning. The rooms are too small for the furniture placed in them. There was no adequate way to maneuver in the room.
The location can't be beat and the hotel looks fantastic. The rooom really need updating. Looks like it hasn't been touched in 30 years in the rooms.
The nearness of the seaside and the beautifully located pool with seawater which looked very romantic in the early morning, The style of the hotel's historic design is superb, the magnificent interior is the Crystall Hall where breakfast is served. The particular room we had was unsatisfactorily, it was cramped and its dimensions resembled to a single room. My Partner thinks this is a complaint but it isn't.
This is evidently the oldest hotel in town and its less than luxurious decor and facilities give proof of this, but it has old world charm and views of the sea that make up for this. The staff is terrific and I feel that many of them have been there many years. A very enjoyable stay (but the worst coffee I have ever tasted). The coffee!!
location location, staff Getting a little seedy., expensive for condition
The position of the Hotel. The hotel is one of the oldest in Opatija and it has a specific charm. The heating was bad.
The hotel had a beautiful sea view and was within easy walking distance on the Rijeka bus stop. The breakfast was good. The hotel was "very tired" and is in desperate need of redecorating.
The hotel was spotlessly clean and the staff were very friendly. No air con!
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
Style Lack of internet at reception
Everything No pool; small refrigerator
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
Good location, nice hotel & staff
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Please write at least 15 words
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Everything was best! Would have liked the bill in dollars.
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
The friendly atmosphere the professional way the hotel is run
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
Room size, balcony. Restaurant.
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
rooms too small
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
Quiet, relaxing and staff were excellent The bed was not very comfortable
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
night disco under windows
great location and friendly staff dirty rooms
I liked the layout of the hotel and what ever i asked for it was there straight away.
I was very short, just one night so I can not say anything good nor bad, it was OK. no comment.
location, very conveniently located on the main strip of opatija washroom very small and congested and shower curtains needed to be cleaned
Hotel was relaxed and had a friendly nature. The menus for meals were too repetitious.The car parking facilities were chaotic and not supervised.It should be pointed out that there is quite a steep gradient or several steps up to the hotel
Great location, if a little bit difficult to find our way in (driveway next to the bus terminal). Nice landscaping, a good feel around the hotel itself. Very easy access to walk along the water and reach the local restaurant strip. Great buffet breakfast (one of the best we found in our stay in Croatia). We had a double room, but that unfortunately consistend two single beds pushed together, which made our sleep less comfortable. We were only in town for one night, but i would recommend this hotel.
Sufficient capacity, also for parking. Easy access from the main street through Opatia The hotel lacks wireless internet in the rooms. The computers provided in the lobby is not dependable and useless for a business traveller
A visit to the beach after a healthy breakfast and comfortable rest durng the night.
central location, good breakfast not enough parking spaces
Excellent in every respect, especially buffet meals.
Hotel was vwrz clean, staff was kind and helpfull, but there was no mini bar, and food on room service
Hotel is directly on the beach, and in the center of the city. Good breakfast. limited parking space in front of the hotel. No air condition in the room.
location hotel is old and needs a revamp, quite noisy on road facing side, pool was dirty
It's just near the sea.
Rooms are not air conditioned
Just the location The hotel staff was not friendly when checking in. They had no record of our reservation as was weekend and the internet was only in the office. In fairness, they gave the room anyway and sorted out the confirmations the next day. The room was extremely hot, toilet not cleaned properly before we came. Checking out was easy, staff friendlier. But hotel old communist style architecture and service, it seems. Would not think it worth Euro 75-odd paid for the room.
Staff, room, view, and to be right by the sea!! the bereakfast was alway the same , but it is not a big deal for us! In overall we were very happy!!
location I would never go back to this hotel or to Opatija. On arrival they had lost our reservation and tried to give us different rooms from what we booked.The staff is rude and unprofessional, the hotel is old, the rooms are not on the best conditions with humidity in the walls and other problems. Absence of air conditioner. The breakfast they served was bad. The swiming pool is in a bad state.
The hotel have a private beach, and located in the downtown of Opatija, the main attractions are easy to reach by a few minutes walk, that is great! The site is very calm and peaceful, and the seaw view rooms offer a great view over the Adriatic. It seems to be, like the time have stopped here years ago...the various of the breakfast is poor, and the facilities are in poor condition as well.
view of the sea attitude of the staff