Guest reviews
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Overall Rating
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9.7 "Wonderful beach."9.6 "96%
appreciated the clean beach ." -
9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 8.5 "Great parking , according to 85%." 9.0 "90%liked the proximity to shopping ." 9.8 "98%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%liked the proximity to sightseeing ." -
9.1 "Excellent pool."8.3 "
Clean pool , said 83%." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.1 "91% said therecreation staff was great ." 9.5 "95% thought theservice was very professional ." 9.8 "98% wereimpressed by the valet service ." 9.3 "93% werehappy with the room service ." 8.6 "Lovely bar service , according to 86%." -
8.6 "Generally very clean."8.5 "85% said
rooms were clean ." 8.5 "85% thoughtit was clean ." 8.3 "Clean pool , said 83%." -
4.3 "Internet is poor."1.2 "88% said the
wifi quality was bad ."
Overall Rating
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9.7 "Wonderful beach."
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9.6 "Terrific location."8.6 "
Great parking , according to 86%." 10.0 "100%appreciated the closeness to the beach ." 9.8 "98%enjoyed the restaurants & bars nearby ." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.2 "92% said therecreation staff was great ." -
8.9 "Pool is good."
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7.9 "Tasty food."9.6 "96%
loved the pizza ."
Overall Rating
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9.5 "Wonderful beach."
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9.5 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 8.6 "Great parking , according to 86%." 9.6 "96%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." 8.9 "89%liked the proximity to shopping ." -
9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 8.4 "84% said thereception staff was great ." -
8.6 "Pool is good."8.1 "
Clean pool , said 81%." -
7.6 "Good breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
What a beautiful beachfront view from our room! The room faced directly to the Gulf, almost entirely unobstructed. The bed was surprisingly comfortable, and the staff made sure we had plenty of pillows. The resort is well-appointed, with several restaurants, a gift shop and an office to book any type of water adventures you might want. We only ate at Latitude 30 this time, but it was quite good for the price. We didn't eat at Voyager's this time, but we have in the past, and it was one of the most memorable dining experiences I've ever had. It's also very close to many great shops at San Roc Cay, including some exceptional restaurants. The white sand beaches of Orange Beach simply can't be beat. Make sure to reserve lounge chairs and umbrella on the beach; at $30 a day they're not cheap but absolutely worth it, especially if you burn easily. Coffee service in lobby ends at 9am, and no other beverages in lobby - disappointing from a full service resort. Despite booking in advance, our room was not ready at 4pm as promised, and the staff did not offer any perks as a result of our inconvenience. The in-room coffee was not an award winner either, but seemed to be somehow better on the second day. Has the typical awful pillows as most hotels do, though I would have expected something slightly better from this resort.
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8.0review from
Room was excellent, great view of the beach - loved the location the most. Spa/jacuzzi area was filthy (hair, garbage, leaves floating) and there was so much chlorine our eyes burned from five minutes in there. loud college kids drinking and smoking around pool at night (felt less like a resort and more like a cheap spring break hotel).
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8.5review from
We had a great time. It is centrally located and right on the beach. There were some self described "Frat boys" that were pretty awful on the beach, but when they moved up to the pool and began urinating in the shrubs the hotel security quickly corrected them and I did not see them again.
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8.2review from
Had everything we needed. Destiny at the front desk was the most pleasant and helpful person we came across. The industry needs more stars like her. Be aware of your room location. We could smell the garbage that we were put by the whole time. Latitude30 service was terrible. Slow, and not how we requested. Charged for items we never received but manager never was available. One server on a holiday night.
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6.5review from
Slept great in the bed. Very comfortable pillows and mattress, and the room was very clean. The view of the gulf overlooking the pool was gorgeous. The piano player in the lobby was great and many people enjoyed dancing in the evening. One of the elevators was broken, so their was only one working on our side. Their was a retreat that weekend with hundreds of loud and obnoxious teenagers. We hopped on the elevator after waiting for it for about 10 minutes and the 10 kids that were on it had pressed all of the elevator floor buttons before they got off as a prank. It was really really annoying. We finally made it to the 9th floor where our room was and unloaded. When we went outside to relax on the balcony the kids at the pool and on the balconies across the hotel on the other side had laser pointers flashing and shining in our eyes. We saw the potential of having an enjoyable time had everything worked and the kids not been there but unfortunately we did not enjoy our stay at all. We wanted to eat breakfast the next morning at their restaurant but it was so chaotic and crowded the wait was too long. We ended up going to Waffle House and leavaing early.
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8.8review from
Proximity to beach and local amenities. We found no fault.
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10.0review from
Our balcony was huge with an amazing view of the beach . It was room #5015 . Everyone was so friendly and the place was very clean . We will stay there again ! No negative comments on the hotel .
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9.4review from
The room was very nice, clean, pretty spacious. We had no complaints with the room or staff. We just thought it was a bit overpriced. I will qualify that by saying, I know it was peek season but at 299 a night it was a bit much. We are use to staying in a multi bedroom condo with kitchen for those prices. We were just staying one night and a lot of other places were booked up so I understand. I'd stay again under similar circumstances.
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9.7review from
Everything was kept super clean and the whole staff was amazingly friendly. Have stayed here once before and it was just as great each time. The rooms are nice and the view is perfect. Good distance from the water and awesome pool area The restaurants were extremely expensive and they didn't let our pizza delivery lady come up to the room. When questioned, the answer was so that we would be more likely to buy from their restaurants.
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6.2review from
Nice location. The A/C wasn't very cool. The balcony was very small.
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6.0review from
Beds were comfortable. Hotel was clean. "Angled beach view" was as advertised. for the one person who could see it at a time, the vbiew was okay. The other person was out of luck unless they wanted to see the neighboring condos or their pool Room size, Difficult to control the heating/AC TINY bathroom "Angled beach view" was as advertised, so when combined with the minuscule balcony, only one of us could sit on the balcony and see the beach/ocean at the time. There was room for the 2 of us, but only one could see anything
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9.4review from
All inclusive! Bathroom was small
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9.7review from
They had every kind of food, from pizza and ice cream to seafood, and at a pretty reasonable price! Plenty of lounge chairs by the pool and the beach. They also had an outdoor bar and a nightclub! And played music all day! Didn't need to leave once! Pizza and brunch were delicious! Can be loud at times because of children, but it's a family place so you can't expect it to be perfectly quiet. Next time I would choose a room on the outside of the towers facing the ocean instead of the pool area (but still a great view of the ocean on the pool side!) Patios were very small. Could not fit 3 people on it comfortably at the same time.
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7.1review from
Good food. Kids had fun at the pool. There was a left over ice cream in the freezer when we got to our room. I kept wanting to put more foil on the rabbit ears on the tv. Tv sucked. No microwave to reheat your left overs. What hotel doesn't have a microwave? Oh and the tv sucked.
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8.2review from
What a beautiful beachfront view from our room! The room faced directly to the Gulf, almost entirely unobstructed. The bed was surprisingly comfortable, and the staff made sure we had plenty of pillows. The resort is well-appointed, with several restaurants, a gift shop and an office to book any type of water adventures you might want. We only ate at Latitude 30 this time, but it was quite good for the price. We didn't eat at Voyager's this time, but we have in the past, and it was one of the most memorable dining experiences I've ever had. It's also very close to many great shops at San Roc Cay, including some exceptional restaurants. The white sand beaches of Orange Beach simply can't be beat. Make sure to reserve lounge chairs and umbrella on the beach; at $30 a day they're not cheap but absolutely worth it, especially if you burn easily. Coffee service in lobby ends at 9am, and no other beverages in lobby - disappointing from a full service resort. Despite booking in advance, our room was not ready at 4pm as promised, and the staff did not offer any perks as a result of our inconvenience. The in-room coffee was not an award winner either, but seemed to be somehow better on the second day. Has the typical awful pillows as most hotels do, though I would have expected something slightly better from this resort.
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8.0review from
Room was excellent, great view of the beach - loved the location the most. Spa/jacuzzi area was filthy (hair, garbage, leaves floating) and there was so much chlorine our eyes burned from five minutes in there. loud college kids drinking and smoking around pool at night (felt less like a resort and more like a cheap spring break hotel).
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8.5review from
We had a great time. It is centrally located and right on the beach. There were some self described "Frat boys" that were pretty awful on the beach, but when they moved up to the pool and began urinating in the shrubs the hotel security quickly corrected them and I did not see them again.
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8.2review from
Had everything we needed. Destiny at the front desk was the most pleasant and helpful person we came across. The industry needs more stars like her. Be aware of your room location. We could smell the garbage that we were put by the whole time. Latitude30 service was terrible. Slow, and not how we requested. Charged for items we never received but manager never was available. One server on a holiday night.
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8.8review from
Proximity to beach and local amenities. We found no fault.
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10.0review from
Our balcony was huge with an amazing view of the beach . It was room #5015 . Everyone was so friendly and the place was very clean . We will stay there again ! No negative comments on the hotel .
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9.4review from
The room was very nice, clean, pretty spacious. We had no complaints with the room or staff. We just thought it was a bit overpriced. I will qualify that by saying, I know it was peek season but at 299 a night it was a bit much. We are use to staying in a multi bedroom condo with kitchen for those prices. We were just staying one night and a lot of other places were booked up so I understand. I'd stay again under similar circumstances.
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9.7review from
Everything was kept super clean and the whole staff was amazingly friendly. Have stayed here once before and it was just as great each time. The rooms are nice and the view is perfect. Good distance from the water and awesome pool area The restaurants were extremely expensive and they didn't let our pizza delivery lady come up to the room. When questioned, the answer was so that we would be more likely to buy from their restaurants.
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9.4review from
All inclusive! Bathroom was small
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9.7review from
They had every kind of food, from pizza and ice cream to seafood, and at a pretty reasonable price! Plenty of lounge chairs by the pool and the beach. They also had an outdoor bar and a nightclub! And played music all day! Didn't need to leave once! Pizza and brunch were delicious! Can be loud at times because of children, but it's a family place so you can't expect it to be perfectly quiet. Next time I would choose a room on the outside of the towers facing the ocean instead of the pool area (but still a great view of the ocean on the pool side!) Patios were very small. Could not fit 3 people on it comfortably at the same time.
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6.5review from
Slept great in the bed. Very comfortable pillows and mattress, and the room was very clean. The view of the gulf overlooking the pool was gorgeous. The piano player in the lobby was great and many people enjoyed dancing in the evening. One of the elevators was broken, so their was only one working on our side. Their was a retreat that weekend with hundreds of loud and obnoxious teenagers. We hopped on the elevator after waiting for it for about 10 minutes and the 10 kids that were on it had pressed all of the elevator floor buttons before they got off as a prank. It was really really annoying. We finally made it to the 9th floor where our room was and unloaded. When we went outside to relax on the balcony the kids at the pool and on the balconies across the hotel on the other side had laser pointers flashing and shining in our eyes. We saw the potential of having an enjoyable time had everything worked and the kids not been there but unfortunately we did not enjoy our stay at all. We wanted to eat breakfast the next morning at their restaurant but it was so chaotic and crowded the wait was too long. We ended up going to Waffle House and leavaing early.
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6.2review from
Nice location. The A/C wasn't very cool. The balcony was very small.
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6.0review from
Beds were comfortable. Hotel was clean. "Angled beach view" was as advertised. for the one person who could see it at a time, the vbiew was okay. The other person was out of luck unless they wanted to see the neighboring condos or their pool Room size, Difficult to control the heating/AC TINY bathroom "Angled beach view" was as advertised, so when combined with the minuscule balcony, only one of us could sit on the balcony and see the beach/ocean at the time. There was room for the 2 of us, but only one could see anything
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