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Excellent sauna and pool department, nice rooms, good breakfast and half-board dinner, positive service attitude, free garage
Undoubtedly one of the best hotels I have ever stayed in. Every aspect has been looked after with loving care: decoration (perhaps a little over the top, but never mind), spacious rooms with ample balconies, restaurant with excellent breakfast and dinner, great spa with swimming pools inside and outside, wonderful garden. There are great views from the rooms. City centre of Ortisei a short drive away. And all this at a reasonable price.... I cannot think of anything that was not satisfactory.
We have travelled widely in Europe and North America and would say happily that Alpin Garden is the best hotel we have stayed in on every count. Markus, the owner and staff were exceptionally helpful and friendly without being over the top.We are typical British and have limited language skills, no problem, menus were prepared for us individually in English to make us feel more at ease.The accommodation is splendid with such fine attention to detail and so many nice touches to the decor carefully thought out and designed. Having eaten in Michelin starred restaurant recently in Scotland the cuisine at Alpin Garden I felt was just as outstanding and of exceptionally high quality, we tried everything and nothing disappointed, superb. 5 star +
The service at the hotel was excellent, Rules for use of spa centers are highlighted, whether used or not swimwear
The room, the balcony and view, the furniture, the bed & comforters, the top quality plumbing & powerful shower, the big fluffy towels, satellite TV, great staff and the excellent breakfast with big variety. It was a great hotel & hope to go back again someday. The local scenery is fantastic. We also had dinner there one night & the food was excellent as well as beautifully presented! That we could not stay longer.
Very friendly family-run hotel; great breakfast buffet (you can ask for alternative egg preparations, for example); Internet access is perfect, and for 10EURO you have 24 hours access which is enough for long period; great kitchen (incl. vegetarian) for diner with good choices and excellent wine list. Everyone in the hotel is doing the best to make you feel at home. Dont be afraid the location: U can use roll-stairs to return from village to the hotel and enjoy the splendid panorama's from the terraces ! Great value for the money !
Really very good hotel, large rooms, fantastic sauna facilities we enjoyed after skiing, very friendly and efficient staff and the hosts. Quiet area, beautiful views from the room. The hotel is located a bit far from the center of the village. We also did not liked that the ski transfer did not run directly to the skilift for Seceda, but dropped us in the center of the village, and we had to walk to the elevators which ran to the skilift - from a 4* hotel we expected to provide us with a more convenient way to get to the skilifts.
The hotel is in a beautiful location, The rooms are clean and comfortable,and the owners/staff are great. Top of the line hotel.
great place, view was beautiful and staff very helpful,,,sauna great too no
Staff were incredible. Went out of their way to ensure everything was ok. Rooms were large, spotless, quiet, and comfortable, with excellent mountain views (when clear). Dining was exceptional. Only dissapointments were beyond control of staff: poor weather and airline-induced lost luggage. Minor quibbles: spa floor was slippery and hot tub was not hot enough.
We enjoyed the very friendly atmosphere of the hotel. The easy access to the town and ski lifts. The mountain walking was brilliant, 5 days was not enough to see everything. The food was exceptional. We will certainly try to stay again.
Everything at this hotel was very good, the facilities, the service and the food was excellent...top class. Many thanks. No.
Great views, Excellent food well served. Rooms large and well designed, including flower decked balcony. Would definitely return.
The hotel is neatly appointed, clean, and the wait staff are excellent. The view from our balcony was stunning. The food in the restaurant, although a fixed menu, was excellent. The only criticism was the price of the wireless internet service, and it was quite high.
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They had extra space and upgraded our room for free! Very easy to walk downtown. The hill is steep but short. We have a 3 and 6 year old who were not with us but could have easily handled the walk (we did travel in summer so maybe a different story dealing with snow if you're not used to it). The elevator was up and working during our visit and was very fast and efficient! Lovely hotel, the only complaint is that our GPS could not find the place despite entering the address exactly as it appeared on our booking confirmation. We wasted at least 30 minutes driving around trying to find it and when I mentioned it at checkin we were told that it is on the opposite side of the highway from Ortisei, which gives it an address for the neighboring city (can't remember the name but it was not S. Cristina or Selva but rather the opposite direction) even though it is so close to downtown Ortisei.