Ostend Hotels

I went on a short break with my wife and have stayed at this hotel before. We found the staff very friendly and the public areas of the hotel are were kept clean although the furniture at the front is a little worn. We enjoy a drink at the bar after having eaten out at one of the many local restaurants and the staff behind the bar are sociable and enjoy a conversation. The breakfast was enjoyable and there was a reasonable choice. Nice freshly ground coffee which I enjoy. The situation of the hotel is very good, just a short walk from many restaurants and bars as well as the shopping centre. The only downside was our room no 223 was looking as if it could do with a good makeover.The tea tray was brken in several places around the edge and needed throwing out and the wallpaper was dirty and coming loose at the joins. Despite this the bed was very comfortable and the room was cleaned daily to a good stndard and the cleaning staff were very pleasant.

great breakfast, friendly staff, good bed & pillows bathroom a bit aged

the room was cheap

Location, comfort of room. Room was quite small. Hotel parking expensive, street parking limited.

The low price, also the room was quiet at night The part of the hotel we were in was very cramped - room, corridors, staircases and lift. Breakfast was extensive but the hot buffet was warm at best.

Location from ferrie terminal at Ostende and Dunkerke The room very poor lamps dont work hairdriyer dont work low budget room

i didn't receive dinner on one evening because you have to reserve in advance. I was never informed to do so. According to the personel it was impossible to add one person. Barservice was not good. They didn't walked the room, you had to order at the bar itself, not a problem, only when they are at the back, don't come at the bar and block the little bell with a paper, you get thirsty.

The Hotel it's very good. None.

The location was excellent. The breakfast was very good with plenty of choice. The early check-out time of 10am - it was a struggle to get teenagers up and fed and ready to leave by 10am.

We really liked the pool, sauna etc. It was small but very convenient. A big plus for us. Reason to stay at the hotel. we didn't know you had to make a reservation for dinner beforehand but got good directions to a perfect restaurant in town.

Breakfast was very good Staff were not very service minded Location was quite a long walk into the centre Swimming pool was very small

Breakfast was good. We arrived by 5p.m. and were told that we were too late to book in for dinner that night! with the number of guests in the hotel, I did not think that a small variation should have caused the kitchen too much problem with over 2 hours to prepare for this!. This soured our opinion and stay in the hotel.

A quiet hotel with a very nice view on the north sea. Breakfast was excellent! It's a shame there's no Spa because this hotel has a perfect location for it. I called the reception from my room but they did not pick-up, not even a voice to tell you hold-on the line etc. The same number is the emergency number...strange!

Location to the amenities of the city as well as our own leisure activities No tea or coffee facilities in the room. his would have put my comfort score upto good from fair.

Location Needs refurbishing badly.

sea view hotel staff

The location of the hotel is great and the terrace on the the palace room was spectacular For a room marketed as a palace room, the amenities were under par. No slippers, no bathrobe, cheap towels and toiletries do not belong in a palace. the room itself was excellent however.

Very good location and beautiful viw of sea/beach Room decor was very dark and dull

Nothing special.... I'haven't lucky on this one... I asked for a triple room and i received and payed for a double, the room was small, and the bad for the kid was just by our side. the photos on the web about the triple room do not correspond at the real...

Location in Ostende, close to beach and shops. Good bars and restuarants nearby. Parking

Excellant breakfast,large selection. Very friendly and helpfull staff. Bedroom - good storage, extremely clean,useful additions to spot less bathroom. Perfect position,close to the seafront and shops/restraurants. Attractive lounge/bar.

Location to the Town, Cleanliness, Selection of Breakfast Items. Nothing to Comment.

a clean and pleasant hotel with a good bar

Ik vond de locatie heel handig. Ik lag op kamer 3040 , tot mijn spijt vlak naast de nogal rumoerige lift. Wanneer dan 's nachts klanten binnenkwamen was dit goed merkbaar aan de dichtvallende deur beneden en de geluiden van de lift. Ik had deze korte werkonderbreking geplant om even kunnen uit te rusten, dit is helaas mislukt. Ik vind het ook niet meer van deze tijd om 4€ per uur te vragen voor 'n internet verbinding. Het ontbijt was niet slecht maar ook niet uitbundig. Ik heb bv 's morgens geen spek kunnen vinden, toch nog altijd een klassieker dacht ik. Ook van het onbedekte 'prepare' vlees werd ik niet vrolijk.

relaxed atmosphere, nice friendy staff, good food, location. The double room was way too small, I saw four different double rooms and they were all too small but as I arrived late at night the big doble rooms had already gone.

Late breakfast. Late check-out on Sunday. Close to restaurants and shops. Bedroom quite small.

Breakfast was quite good Rooms were not clean, internet was not free, some of the lights didn't work, one whole morning without electricity, rooms where by far smaller than shown on the fotos for this price cathegory.

Comfortable bed and pillows, flat screen TV, great shower, good breakfast No kettle and condiments in the room

Location Lack of WIFI anywhere in room

Gentleman on reception was helpful when the oxygen delivered for my brother did not work correctly he rang the people concerned and they arranged to visit the hotel that evening and sort out the problem We all three of us felt that this hotel was not worthy of its 4 stars, very small bar lounge, no apparent room service, only able to eat in the restaurant if meals ordered in the morning for the evening from a set menu with little or no choice, did not appear to do bar snacks, as no information was availbe in the hotel info leaflet in room

comfortable bed, (once thick plastic cover removed) parking, good breakfast included in the cost, comedy retro decor rotten floorboard, having to pay deposit for tv remote, smell of burning when tv switched on, problems in opening windows

location

During our stay in the hotel, I liked best the swimming pool and the location. During our stay in the hotel I didn't like that the cleaning woman entered the room without knocking on the door, and the mattresses of the beds.

Pretty much - everything was okay. Not spectacular, not bad - simply okay.

Situated at the seaside The hotel

Location (sea-view and close to the city center) Old furniture, some things were damaged/broken, noisy, thin walls, maid starts to clean rooms early in the morning, concierge seemed unorganized and tried to handle different people at the same time, breakfast was ok (nothing fresh, nothing healthy), road constructions in front of the hotel

very helpfull staff. position of family room in relation to the sea view.