The hotel lobby, the restaurant/cafe and our room were clean and clear. The staff were friendly and helpful. And the location was superb.
3 stars
Courtyard by Marriott Ottawa Downtown
Photos of Courtyard by Marriott Ottawa Downtown
Overview
Less than a 20-minute walk from Laurier Bus Station, Courtyard by Marriott Ottawa Downtown offers guests a convenient base when in Ottawa. It also offers a sauna, an indoor pool and a ballroom.
A wide range of premium services are available for guests of Courtyard by Marriott Ottawa Downtown, like babysitting/child services, an express check-in and check-out feature and a 24-hour business centre. Welcoming and professional team members are available 24 hours a day.
All the rooms at the hotel feature a refrigerator, a spa bath and movies-on-demand. They all have wireless internet access and a desk.
The hotel offers a conveniently located on-site café. In the evening, guests can relax in the lounge bar. Guests can also try one of the various bars and restaurants in the surrounding area.
Attractions close to Courtyard by Marriott Ottawa Downtown include University of Ottawa, National Gallery of Canada and Parliament Hill. Royal Canadian Mint and Mackenzie King Station are within a 10-minute walk.
Latest deals for Courtyard by Marriott Ottawa Downtown
Standard room
Queen room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott Ottawa Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Shower chair
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Designated smoking area
Dining
- Electric kettle
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
- Smartphone dock
General
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Pool and spa
- Indoor pool
- Sauna
- Pool towels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Ottawa Downtown
8.3
Very good
616 verified ratings
Wonderful
296
Very good
136
Good
100
Okay
35
Fair
25
Mediocre
16
Poor
8
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location and cleanliness, with many praising the friendly staff. However, there were complaints regarding the value for money, with some finding the parking fees and deposits excessive. Noise from renovations and loud air conditioning units were also mentioned as drawbacks.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
8 reviews
All reviews
Pros (+) Great fun location in Byward Market.
Pros (+) Great Location and friendlyno staff
Cons (-) Nothing
Pros (+) Very friendly staff, including suggestions for places to eat, help with parking and just overall making us feel welcome.
Cons (-) Pool and gym had to be accessed via lobby. Made it a tad uncomfortable to walk to pool in bathing suit passing through common area.
Pros (+) Liked the Bistro. Great for breakfast. Bed and room very comfortable!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is centrally located, close to many restaurants, shopping, and main attractions, making it convenient for visitors to explore the city on foot.
How comfortable are the beds at the hotel?
Guests have praised the hotel for its very comfortable beds, ensuring a good night's sleep during their stay.
Is parking available at the hotel?
While some guests have mentioned challenges with parking, the hotel offers some on-site parking, which can be practical in this part of the city.
What can guests expect from the hotel's food quality?
While some guests have suggested improvements to the menu, others have enjoyed the convenience of the on-site café and the quality of the breakfast offered.
How is the cleanliness and customer service at the hotel?
Guests have appreciated the cleanliness of the rooms and common areas, as well as the friendly and helpful staff members who have contributed to a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Interior-Facing Windows
Consider requesting a room with interior-facing windows to minimize noise from the surrounding streets, as mentioned by some guests.
Check for Parking Availability
If traveling by car, it's advisable to check for parking availability in advance, as a few guests experienced challenges with parking, including limited availability and high costs.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Byward Market, Parliament Hill, and the National Gallery of Canada, which are within walking distance, as highlighted by several guests.
Be Mindful of Noise Levels
Be aware that some guests reported noise disturbances from nearby bars and nightlife, especially for rooms facing the street, so it may be beneficial to consider this when selecting a room.
Inquire About Room Amenities
If specific amenities are important to you, such as a microwave or a fully functional fridge, it's recommended to inquire about these in advance, as a few guests mentioned the need for additional room amenities.
Consider the Hotel's Accessibility
The hotel offers increased accessibility and features such as adapted baths and shower chairs, making it a suitable choice for guests with specific accessibility needs.
Take Advantage of the Hotel's Location
The hotel's central location provides easy access to restaurants, shopping, and major attractions, making it convenient for exploring the city on foot, as noted by numerous guests.
Check for Breakfast Inclusions
If breakfast is an essential part of your stay, it's advisable to confirm whether it's included in the booking, as a few guests mentioned that breakfast was not included or was available at an additional cost.
Be Prepared for Elevator Wait Times
Some guests experienced slow elevator service, so it may be helpful to factor in potential wait times when planning activities or checking out.
Engage with Helpful Staff
Several guests praised the hotel's staff for their friendliness and helpfulness, indicating that engaging with the staff can enhance the overall guest experience.
Location
350 Dalhousie Street, Ottawa, ON K1N 7E9
What's nearby
- Embassy of the United States415 yd
- Shaw Centre0.3 mi
- National War Memorial0.4 mi
- National Gallery of Canada0.4 mi
- Royal Canadian Mint0.5 mi
- Peace Tower0.5 mi
- Parliament Hill0.5 mi
- University of Ottawa0.5 mi
- Library Of Parliament0.5 mi
- Downtown Ottawa0.7 mi
- Supreme Court of Canada0.8 mi
- Canadian Museum of History0.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Ottawa Downtown
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $244 |
Average price (weekend night) | $200 |
When to book a room at Courtyard by Marriott Ottawa Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Ottawa Downtown
FAQs when booking at Courtyard by Marriott Ottawa Downtown
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Ottawa |
Distance to airport | 7.4 mi |
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