Drury Inn & Suites Kansas City Overland Park

Best Service Friendliness

Pros: The staff was wonderful! The hotel was clean and the pool was clean. The beds were comfortable and clean. Great stay!

Cons: maybe that the nice pool stay open until 11.

Pros: Hands down the best service I've experienced. Every staff member I met was not only kind and courteous, but went way beyond that. They would stop and talk, ask about us and how they could help us...

Cons: I can't think of a thing I didn't like.

Pros: The staff was very, very nice and helpful!! The breakfast and kickback was great. The fact that we could take our dog for a very small charge was also a big selling point.

Cons: Pool area ran out of towels. Soda machines ran out of bottled water on every floor and none was available anywhere when I asked at the front desk.

Pros: I like the kick back session, wonderful breakfast. Its a nice hotel tucked away.

Cons: Could have been cleaner - room carpet and bathrooms.

Pros: Nice friendly staff. Clean rooms. Very nice garage to park

Cons: Great service from the staff and the happy hour