Cons: There was not car available when we arrived at the scheduled time.
Nov 20 2016
Great Staff and Savings
Pros: I saved over $150 by renting from Enterprise in Overland Park instead of at the airport. The staff was fantastic and very helpful. They bent over backwards to be nice and accommodating.
Nov 27 2016
Made it Right
Pros: When I called about the bad oder and large stain they were very good about exchanging the car. Even though they only had a 4x4 truck available there was no extra charge and they gave me a free tank of gas to help compensate for the lower milage the truck got instead of an economy car. I would definitely rent from them again.
Cons: The car I picked up had a weird oder. When I got home and opened the hatch up I saw a large white stain and the smell was a lot stronger. It looked like someone's cooler had been left in their and rotted. I did not want to put my suitcases in there.
Dec 14 2016
Pros: Everything that was agreed to online,,they did their best to not honor it
Jan 13 2017
Ridiculous qualifications to rent a car!
Cons: The reps on site in Kansas City refused to rent us the car we reserved as we didn't have state of Missouri issued drivers licenses- we flew in from Minnesota! We will not be renting from Enterprise in the future!
Nov 3 2015
Cons: Had to wait 10-12 minutes to see a rep. He was outside. Then there were 3 people ahead of me. Finally saw a 2nd rep after another 5 minutes.
Oct 10 2016
Pros: Excellent service representative was efficient courteous and friendly
Oct 11 2016
Pros: Loved the price. Car was roomy
Cons: Car was not ready when I got there and had to wait another hour before the correct car was there. I had even called the day before.
Nov 7 2016
Cons: When I requested MCI (Kansas City airport) you sent me to an Enterprise 20 minutes away from the airport.
Jan 3 2017
William Bryan Rental Kia Sportage
Pros: It was great renting a Kia Sportage for our trip. Will do so again when we travel! Thanks!
Pros: I confirmed a rental through priceline to pick up a car on a Thursday and return Sat. at 5 pm. As we were completing the paperwork, we were told it would cost [more than!] twice as much because the office closed at noon Sat. and was closed on Sunday. We had no choice but to rent a car for TWO days that we didn't need even though all our paperwork and confirmation agreement was different. We are requesting a refund, which is causing us all sorts of problems. Hertz says it's price line's fault.
Nov 20 2016
Cons: Overland Park is 30 minutes from the airport. I didn't know that. I used another company.