Hotel Emily

The hotel is located right in the heart of Pachuca, offering an excellent view of the plaza and the clocktower. It's a great location with easy access to everything, making it an ideal base for exploring the area.

The hotel is modern, clean, and very comfortable. The staff ensure that the rooms are always clean and sanitized, meeting the Covid Protocol, providing a safe and hygienic environment for guests.

The hotel has a restaurant, and guests can enjoy a buffet breakfast for an additional fee. The staff are attentive and helpful, and the location is excellent, making dining a convenient and enjoyable experience.

Yes, the hotel offers free parking under the hotel, providing a convenient and secure parking option for guests, adding to the overall value of the stay.

The staff at the hotel are extremely helpful, friendly, and kind, ensuring that guests feel welcome and well taken care of throughout their stay. The tour desk also offers great day trips at competitive prices, enhancing the overall guest experience.

Several guests recommended choosing a room facing the plaza for a stunning view of the clocktower and the lively surroundings. Earplugs are suggested for those sensitive to noise, but the view is considered worth it.

Some guests noted that certain rooms can be noisy due to the nearby restaurant, lobby, and corridors. Light sleepers may want to request a quieter room away from these areas.

Guests advised that rooms facing a construction site may lack views and could be situated in darker corners. Requesting a room away from such areas is recommended for a more pleasant stay.

The hotel's tour desk offers day trips at competitive prices compared to nearby travel agencies, providing an excellent opportunity for guests to explore the area.

Some guests encountered issues with room amenities, such as a broken room safe. It's advisable to ensure all amenities are in working order upon check-in to avoid inconvenience during the stay.

The hotel's location in the heart of Pachuca offers easy access to various attractions, including Independence Square, the Monumental Clock of Pachuca, and the Hidalgo Theater, making it convenient for guests to explore the area.

While not heavily frequented by foreign tourists, having some knowledge of Spanish can enhance the overall experience, as it allows for better interaction with the locals and access to local prices.

Some guests mentioned that the bright lights from the outside restaurant tent could shine into the rooms. Those sensitive to light may want to consider this when selecting a room.

Some guests experienced issues with hot water in their rooms. It's advisable to confirm the availability of hot water in the chosen room to avoid any inconvenience during the stay.

Guests appreciated the convenience of having a restaurant within the hotel. It's recommended for enjoying meals and experiencing a blend of old-world charm and modern amenities.