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The hotel itself was beautiful, good location, and the staff was really friendly and helpful. The Spa was really nice, used it a couple of times. The food at the restaurant was very good. The room was spacious, and had a lovely big bathroom and a balcony. No complaints whatsoever, we would love to stay there again. Perhaps the wi fi signal wasn't strong enough everywhere, but they gave us a cable to connect our laptop in our room, and had internet no problem.
The location is excellent, the grounds and the facilities too. The beach was clean and cozy, there are many swimming pools and tennis courts. The rooms were quite spacious, clean and well decorated, the bathrooms excellent. The buffet breakfast was also very satisfactory. There is room for improvement in the following areas: The front desk personnel could do with some training. They were impersonal, no real care was taken to make us feel welcome. Also, at breakfast, I asked a waitress whether I could have a cold coffee instead of the filter one on offer and she said that she would have to check and come back to me. I found this answer uncourteous and, in any event, I have never stayed in a hotel anywhere in the world where they wouldn't make me the coffee of my preference to go with my breakfast. By the way, she never 'came back' to me. (Having said that, the bar tenders and the cleaning personnel were very pleasant). And a last thing: The hotel is located on a hill side and walking up-hill from the pool to the main building in the heat is unpleasant. There is a club car but most of the time it was nowhere to be seen.
Wonderful food and accomodations!
It is a realy good hotel! Our room was big, clean, light with excellent sea view. Breakfast was very good but monotonous. We asked about halfboard and get it with a very good price. Porto Galivi has monday and wednesday buffet diner and served dinner for other day. We were very pleased with dinners. Also this hotel has own beach with sun beds and beach umbrellas. Very good parking. But in my opinion at this hotel without a car to do nothing. The nearest village to go about 3 miles on the highway, which is not comfortable and dangerous. By car it is one minute. But in sum, we were pleased with everything, did not want to leave!
Excellent breakfast, very kind staff. The Spa was not open during our stay in the hotel.
The staff was friendly and very helpful. They were smiled all the time and always helped us everything was fine
The great view of the sea, the room, the hotel staff. No.
Very accomadating staff. View of water excellent. Quiet. Furnishings were minimal. Would have liked more towels, hooks on doors to hang clothes and towels, face towels, cups, and at least some soap.
We liked absolutly everything in this hotel! Our suite was luxurious, staff more then just helpful, view from the balcony wonderful. hotel is situated in very pictureous place: mountains and sea are nearby. Almost one minus of the hotel: plenty of stones on the private beach.
Perfect view to the sea, relaxing and quiet. Most important: impressively friendly and accommodating staff!!!!
Extremely friendy and helpful staff. Very good swimming pool with magnificnet view. Good food. To improve: availability of international TV channels.
Great location, friendly staff , the free wireless internet was a +
I stay one of the new--repaired rooms that the reception suggested me from standard to superior room. Very nice design of the bed and the shower.Nice sea- view. To continue the restore
Nice location, friendly staff The breakfast was relatively poor, I would recommend to add fresh vegetables
cleanliness of the room. Building work taking place till late at night. Breakfast was decidedly basic.
Very Friendly staff, and loved the view from my room. top location can continue renovation
Easy in and out. the nearby disco-earplugs needed
there was too much tourists the breakfast could be better
We stayed for just 1 night (return from sailing holiday). Hotel had good location, easily accessible, and the airco was much appreciated. Breakfast was OK. Nice terrace for drinks in the evening Because of its location (center of Lefkas nighttime scene), it was rather noisy (but with thh windows closed and the airco on, it didn't bother us too much).
The convenience of the central location and the aspect from the room over the surrounding area. It was basic init ammenities particularly in the room and the bathroom especially.
Central location. Not clean at all!!!Small bugs in the bathroom which was very small as well.Loud noise from bars but ok when you close your balcony door. Very poor breakfast and presented in an terrible way.The worst value for money I have had....ever.
Excellent location with good view from the balcony. Everybody but us was smoking at breakfast
I liked very mutch the view from the room, the place that there is the hotel, very near the center of the town Nothing
Good location for departing on yacht trips; nice bar downstairs with relaxed atmosphere. Noisy as we stayed a Saturday night and bars are located outside.
location very hard beds
Large and comfortable rooms, with great view toward the sea. Very easy access from the main road to the island. Quite a lot of noise from the nearby beach bars. There was a spot of mold in the bathroom.
The view is the only good thing to say about this hotel Everything except the view. Management must be not accustom to travelers or traveling. Complete lack of customer service. Understaffed. Made guest have to walk to the front desk to get pool/beach towels which was a minimum a ten minute walk having and to take approximately 4 elevators to and from. Exhausting just to get a pool towel. Food was (to put nicely) horrible and over priced. We had the free breakfast buffet with our room and only ate there once. They would water down the juices and it tastes like water, then have a card at your table stating if you want fresh orange juice or juices you must pay approximately 6 euros. The hotel is dated and needs mandatory renovations and repairs especially elevators for safety. Staff uses the same eleators as guest, small, stuffy, and smelly elevtors that say max people in elevator approximately 6 persons. The hotel tries to nickel and dime the guest. This hotel is definitely not a five star hotel, even though they charge you like it is. If you are use to a five stars hotel and service this is not the hotel for you. Go to a smaller boutique hotel in this area.
The pool was great. The hotel is very close to the main city (1 block away). Can go take boat trips to great beaches. Road that leads to hotel is very thin and crowded. Not that I cared, but the TV was pretty small and old.
The staff and especially the owner made you feel like family! The hotel was in a perfect location and the pool was lovely. super small bathroom, I meall really, really small! The beds were uncomfortable, but then again it seems like Euopeaners just are not that interested in a super nice bed and bedding like us Americans :)Definitely would stay there again!
location is unique the hotel is brand new modern with style, the beach is clean and quiet an ideal place for vacations very loud mainstream music all day and night made the pool and restaurants unreachable
Amazing hotel, amazing location! Excellent hotel restaurant. Romantic. Gorgeous small private beach.
we really enjoyed our stay at this beautiful hotel. everything was perfect, rooms are big, with a lot of light, sea view, big balcony, beautiful swimming pool and there is a little beach as well. restaurant serves good food,and looks great in the evening! also neighborhood is very very quiet, amazing for a good night sleep :) wi-fi works only 10m from the reception desk
Excellent location, quiet, high quality luxury with wonderful balcony views over unspoilt bay, mountains and small harbour. Superb rooms, very clean, delightful infinity pool and outdoor poolside eating area. Direct access to small beach and crystal clear sea. Very relaxing. Close to interesting towns and villages. This is a new hotel which is still developing. It was difficult to identifty staff as there was no uniform / standard manner of dress. Better signing would help as location is at end of remote village hairpin road. Could do with more tourism info in hotel room and tea making facilities (to keep the Brits happy). Too many cats roaming about the restaurant and grounds....(although this is a common feature in this area)