Pros (+) clean room and confortable bed
2 stars
Express Inn & Suites
1100 East Palestine Avenue, Palestine, TX 75801, United States
Palestine, TX
See location+1 903 729 3151Photos of Express Inn & Suites
Overview
Motel in Palestine with free breakfast and a fitness center An outdoor pool, a fitness center, and a business center are available at this smoke-free motel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Express Inn & Suites offers 93 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Palestine motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the motel include an outdoor pool and a fitness center.
Amenities at Express Inn & Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Services and conveniences
- Business center
- Wake-up service
- 24hr front desk
- Key card access
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bathroom
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Iron and ironing board
Dining
- Refrigerator
- Microwave
General
- Family rooms
- Telephone
Parking and transportation
- Free parking
Outdoor
- Grill
Bedroom
- Alarm clock
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Express Inn & Suites
6.4
Okay
249 verified ratings
Wonderful
67
Very good
43
Good
45
Okay
13
Fair
25
Mediocre
21
Poor
35
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness and service, citing issues such as dirty rooms, rude staff, and inadequate amenities. While some appreciated the location and quietness, many felt that the overall experience was disappointing due to various maintenance problems and a lack of responsiveness from management.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in April, and the low season is in June.
How is the quality of the beds at Express Inn & Suites?
Guests have mentioned that the beds are comfortable and the rooms are clean, providing a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can I expect from the complimentary breakfast at Express Inn & Suites?
Guests have praised the hot breakfast, mentioning that it is great and hearty.
How is the cleanliness and customer service at Express Inn & Suites?
Guests have appreciated the clean rooms and friendly staff, ensuring a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Smoking Rooms
Some guests reported issues with smoke odor in their rooms, so consider requesting a room away from smoking rooms to avoid this problem.
Check Room Amenities
Ensure that the room is equipped with all necessary amenities, such as a functioning air conditioner, to avoid any discomfort during your stay.
Verify Room Cleanliness
Given that some guests encountered cleanliness issues, it's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Consider Room Location
Request a room away from noisy areas or stairwells to ensure a peaceful stay, as noise disturbances were mentioned in some reviews.
Confirm Breakfast Quality
While many guests praised the breakfast, some mentioned specific issues with certain items, so it's advisable to check the breakfast quality during your stay.
Inquire About Shuttle Services
If you plan to visit attractions like the Texas Vineyard, inquire about the availability of shuttle services for convenient transportation.
Address Concerns Promptly
If any issues arise during your stay, promptly communicate them to the staff, as some guests mentioned encountering problems that could potentially be resolved with timely communication.
Check for Functional Room Features
Ensure that all room features, such as the shower, TV, and lighting, are functional, as some guests reported issues with these amenities.
Verify Pool Availability
If you plan to use the outdoor pool, verify its availability and any restrictions to avoid disappointment, as some guests mentioned encountering issues with pool access.
Consider Booking Directly
To ensure that specific room requests or preferences are accommodated, consider booking directly with the hotel to have more control over your reservation.
Location
1100 East Palestine Avenue, Palestine, TX 75801
What's nearby
- Texas Vineyard and Smokehaus8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Express Inn & Suites
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $79 |
Average price (weekend night) | $95 |
When to book a room at Express Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Express Inn & Suites
FAQs when booking at Express Inn & Suites
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Value for money | 7.2 |
|---|---|
Distance to city center | 1.0 mi |
Everything you need to know for your stay in Palestine
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