Pros: The staff was awesome and helpful. It was like visiting with old friends. The staff did everything within their power to help me, they just didn't have any cars available.
Cons: I reserved the car but there were no cars. I was offered a Kia Soul and a total of $2 discount, that was so unfair since I reserved a mid size car. A customer returned a mid size car that was not clean but given my time restrains, they did clean the inside for me but the outside was very dirty.