Everything was perfect besides the fact that I could hear the traffic from outside.
3 stars
Helios Mallorca Hotel & Apartments
Carrer de la Carabela, 7, Palma de Mallorca, Mallorca, Spain
Palma de Mallorca, Spain
See location+34 971 264 250Overview
The Helios Mallorca Hotel & Apartments is located in Playa de Palma, on a quiet property surrounded by gardens and just steps from Can Pastilla. There are 310 modern guest rooms at this property, along with 36 fully-equipped, spacious apartments. This property sits across from the beachfront, right next to the Palma Aquarium, and offers easy access to public transit with a bus stop next door. The center of Palma and Palma Airport are also nearby. This hotel does not provide parking, but public parking is available near the property.
The Helios Mallorca Hotel & Apartments offers an indoor heated pool that is open from November to April, as well as an outdoor swimming pool and lounge area. There is a solarium terrace for sunbathing and relaxing, as well as a restaurant that serves regional and international cuisine in a buffet setting, featuring cooking shows. The terrace bar offers drinks and snacks. The hotel staff speaks English, Spanish, and a number of other languages for guest convenience. Table tennis, mini golf, darts, and a children’s games area are all available at the hotel. Reception is available 24 hours a day and there are conference rooms available.
The guest rooms at this hotel include flat-screen TVs, complimentary in-room WiFi, a refrigerator, desk, terrace, in-room climate control, and a private bath with a shower. Wake-up service is available and there is a safe available for a fee. Select rooms offer pool views and there is a selection of family rooms with larger floor plans and additional living space. Apartments offer a fully-equipped kitchen and separate living area with two sofa beds.
Amenities at Helios Mallorca Hotel & Apartments
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Kitchen
- Electric kettle
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Services and conveniences
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Saltwater pool
- Massage
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Pool towels
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Sofa
- Telephone
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Things to do
- Bicycle rental
- Game room
- Cycling
- Darts
- Evening entertainment
- Mini-golf
- Table tennis
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Dining table
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Parking and transportation
- EV charging station
- Parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Playground
Workspace
- Desk
Health and safety
- Safe
Reviews of Helios Mallorca Hotel & Apartments
9.1
Wonderful
9005 verified ratings
Wonderful
5350
Very good
1873
Good
1224
Okay
256
Fair
192
Mediocre
56
Poor
54
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
1279 reviews
9.5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast buffet?
The breakfast buffet at the Helios Mallorca Hotel & Apartments offers a great selection of continental meats, cheeses, breads, hot bacon, sausages, eggs cooked fresh, pancakes, cereals, yogurts, muesli, and honey, catering to everyone's preferences.
Are there any specific amenities for families at the hotel?
The hotel offers a children’s games area, playground, and a selection of family rooms with larger floor plans and additional living space, ensuring a comfortable stay for families.
What are the dining options available at the hotel?
The hotel features a restaurant serving regional and international cuisine in a buffet setting, with cooking shows, as well as a terrace bar offering drinks and snacks, providing a variety of dining options for guests.
What are the main highlights of the hotel's outdoor facilities?
The hotel offers an outdoor swimming pool, a solarium terrace for sunbathing and relaxing, as well as a garden and terrace/patio, providing ample space for guests to enjoy the outdoors.
When is the best time to visit the hotel?
The low season is in March, while the high season is in July, offering guests the opportunity to choose the best time to visit based on their preferences and travel plans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Take Advantage of the Buffet
The breakfast buffet at the hotel is highly praised by guests for its wide selection of continental meats, cheeses, and hot dishes. It's recommended to indulge in the breakfast offerings during your stay.
Consider Half-Board
Guests have recommended opting for the half-board option as the quality of food for both breakfast and dinner is highly praised. It's suggested to take advantage of the delicious meals offered.
Explore Nearby Dining Options
Guests have enjoyed the nearby dining options, particularly the pizza/Indian restaurant just over the road. It's suggested to explore these options for a convenient and satisfying meal.
Plan for Early Check-in
Several guests have mentioned that the hotel is accommodating for late-night arrivals and early morning flights. It's recommended to plan for an early check-in if arriving late at night or for a short stay.
Be Mindful of Room Size
Some guests have noted that the rooms are a little small and not suitable for spending extended periods of time. It's advisable to consider this when planning activities during the stay.
Utilize the Outdoor Lounge Area
The hotel's outdoor lounge area by the pool is described as beautiful and comfortable. It's recommended to take advantage of this space for relaxation and enjoyment.
Check for Seasonal Amenities
The indoor heated pool is open from November to April, so guests visiting during this time may want to consider utilizing this amenity. It's suggested to inquire about the availability of seasonal amenities before booking.
Plan for Transportation
As the hotel does not provide parking, guests may want to plan for public parking available near the property. It's advisable to consider transportation options and parking availability in advance.
Communicate Preferences
Some guests have mentioned issues with room features such as the size of the TV and balcony view. It's recommended to communicate specific preferences or concerns with the hotel staff to ensure a comfortable stay.
Location
Carrer de la Carabela, 7, Palma de Mallorca, Mallorca
What's nearby
- Palma Aquarium0.3 mi
- Parc de la Mar4.6 mi
- Cathedral of Santa Maria of Palma4.7 mi
- Plaça Major4.7 mi
- Palau de l'Almudaina4.8 mi
- Plaça del Mercat4.8 mi
- Soller Railway4.8 mi
- Plaza de toros de Palma de Mallorca4.9 mi
- Hidropolis Spa Urbano4.9 mi
- Royal Nautical Club5.1 mi
- Es Baluard5.1 mi
- Port de Palma5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Helios Mallorca Hotel & Apartments
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $191 |
Average price (weekend night) | $186 |
When to book a room at Helios Mallorca Hotel & Apartments
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Helios Mallorca Hotel & Apartments
FAQs when booking at Helios Mallorca Hotel & Apartments
Nearby hotels and places to stay
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See most recommended stays in Palma de MallorcaGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 4.7 mi |
Nearest Airport | Palma de Mallorca Son Sant Joan |
Distance to airport | 1.2 mi |
Everything you need to know for your stay in Palma de Mallorca
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