Hotel Hsm Golden Playa

Marbella 14, 07610 Palma de Mallorca, Mallorca, Spain
+34 971 262 900

rate per night


based on 1,236 reviews
Hotel Hsm Golden Playa - Palma de Mallorca, Mallorca, Spain
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Provider Nightly total
Orbitz $230

Good to know

Distance to city center 5.2 mi
Location rating 9.6
Nearest Airport Palma de Mallorca Son Sant Joan
Distance to airport 1.5 mi


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Show reviews that mention

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stupid rule in 3 reviews
swimming pool in 21 reviews
  • Excellent
    Aug 2019

    The hotel is gorgeous, and I love their swimming pool! The location is so convenient: it's just next to the beach and to the bus stop. It was so easy to take a bus to the city centre or to the airport. Food is extremely varied and delicious. Deserts are especially impressive. It was definitely a great experience staying at Golden Playa Hotel.

    Although smoking is prohibited near the swimming pool, there were sometimes people smoking around.

  • Excellent
    Jul 2019

    The staff are so welcoming, friendly and helpful - nothing is too much trouble. The pool is very clean, the whole hotel is spotless. Location on the beach is perfect and our room was amazing!

    We love staying at the Golden Playa but feel more music and entertainment outside instead of in would be a guest pleaser! Other hotels had DJ's/singers outside and a lot of guests stayed for the evening. Would be nice to have tea and coffee facilities in the room. That said, it doesn't ever put us off booking again!

  • Good
    Jul 2019

    So the Hotel was very clean, always smelt nice and rooms very cleaned to a very high standard. Location was great right opposite the beach and the pool was a good temperature and also very clean. Food in the dining hall was good different options every night but this Hotel is unfortunately is all set up for German Tourists not British even the food and the staff are so much nicer and polite to them then British Tourists.

    So I called up the Hotel before staying as we were not going to arrive until Midnight so I asked that on the day of our check out if we could have late check out due to this. I was advised if the room as empty then this would be fine. I asked about charges and they said as long as the room wasn't booked we could have it late free of charge. SO the day before we were due to check out I went to the Reception and asked if our room was booked that day they said no. I explained that I had called and spoke to a receptionist and that they told me if it was free I wouldn't have to pay - the receptionist said they would get the manager of the Hotel. A tall lady came over, she confirmed she was the manager of the hotel. She told me that her reception staff would have never offered the room free if it was taken and the charge would be 30 euros she called me a liar and that I was making it up. I asked her what the 30 euros would cover and she told me it would extend all the services including dinner! SO my Dad went over and paid the 30 euros even though I was reluctant and I had been told it would be free if the room wasn't booked. So we went down to dinner on the last evening to find that our number that had been on the table all week had been removed. The manager come running over and told us we didn't get dinner that night! I said to her excuse me we paid 30 euros to extend all services so why on earth do we not have dinner. Yet again she turned to me and told me that I had made that up and that I was lying!!!! This lady then turned round and walked of telling me she did not want to talk to me. I have never been treated so badly in a hotel in all my life. My poor Dad paid 30 euros for what! To keep a suitcase in a room when we could of kept it in the luggage room! DO not stay here if you are English they do not treat you with any respect. Also the bar lady all week kept saying to me she didn't understand English.

  • Excellent
    Jul 2019

    Excellent ,quiet location with large beaches! Breakfast and evening meal, plenty, varied and very good quality


  • Excellent
    Jul 2019

    Good staff. The position is great very near of the beach.

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When you stay at Hotel HSM Golden Playa in Playa de Palma, you'll be near the beach, a 1-minute drive from Palma Aquarium and 6 minutes from El Arenal Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.8 Excellent

based on 1,236 reviews









Things to Know

  • Beach nearby
  • Friendly service
  • Good access to airport
  • Great menu

Check in

2:00 PM

Check out

12:00 PM


Policies vary by room type and provider.


Complimentary breakfast
Fitness center
Free Wi-Fi
Increased accessibility
Car rental
Laundry service
Bicycle rental
Game room
Outdoor pool
24hr front desk
Storage available
Indoor pool
No smoking
Pets not allowed
Hot tub
Cable or satellite TV
Coffee shop
Steam room



Most Popular Landmarks

  • Palma Aquarium 416 yd
  • Palma Beach 0.6 mi
  • Golf Son Gual Mallorca 4.7 mi
  • Basilica de Sant Francesc 5 mi
  • Parc de la Mar 5.1 mi
  • Museu Fundación Juan March 5.1 mi

Palma de Mallorca Travel Guide

Learn about Palma de Mallorca on KAYAK

Getting Around

Palma de Mallorca Son Sant Joan 1.5 mi
Sant Climent Menorca/Mahon 82.3 mi

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