Good to know
Value for money
Distance to city center
|Panama City NW Florida Beaches|
Distance to airport
|"Great views and plenty to do"||(in 60 reviews)|
|"Comfortable and clean room."||(in 75 reviews)|
|"Wonderful and friendly staff good food."||(in 75 reviews)|
|"Roaches crawling everywhere!"||(in 23 reviews)|
|"Horrible, non existent house keeping."||(in 5 reviews)|
|"Beds were small and uncomfortable"||(in 108 reviews)|
Time of year
Show reviews that mention
|beds were hard||in 239 reviews|
|dirty floors||in 14 reviews|
|easy access||in 18 reviews|
|good price||in 61 reviews|
|great location||in 266 reviews|
|ocean view||in 167 reviews|
|older hotel||in 127 reviews|
|parking lot||in 97 reviews|
|pool||in 86 reviews|
|right on the beach||in 565 reviews|
|room service||in 17 reviews|
|room there was roaches||in 42 reviews|
|room was clean||in 393 reviews|
|room was small||in 29 reviews|
|rude staff||in 236 reviews|
|steps away||in 13 reviews|
|tv old||in 87 reviews|
Location to beach is great. Loved the boardwalk to the beach. Very convenient. Cheapest we found in the area.
Was assigned a room someone was already in so they had to switch my rooms. Switched us to a one bed with futon room. Futon/couch was very uncomfortable. Some hotel staff wasn’t very friendly.
Service was not good and the accommodations was not good never again
The staff seemed overwhelmed like they needed more help but were still friendly to me. They had a lot of complaints coming in at one time but tried to manage it as best they could. Typically, I stay on the Condo side but they were booked full. Usually, the staff is really nice and helpful and the location is good for what I want to do at the beach on vacation.
When I booked the room the reservation said Gulf View but when I checked in, it seemed as if the hotel had been overbooked and there were not Gulf View rooms available. I was not reimbursed for the extra charge for the Gulf View opposed to the Pool View. Due to COVID-19, they were not running daily housekeeping but promised to provide more towels if dirty ones were left outside the room. I received towels the 2nd day of the stay but never again. In the room, there was a really nasty odor as if there were plumbing issues. The soap dispenser and towel racks came out of the bathroom walls. There was sand and black mud on the floor when I checked in.
It was awful. It was trashy, teens throwing full drinks on vehicles and yelling derogatory words trying to fight us, the door locks are broken ,card keys don't work, pool is nasty, large mirror and ironing board are not secured and fell off the wall and busted me in the head, fridge leaks awful, toilet runs constantly loudly, shower water is unreliable, the main light didn't work , no back for the TV remote and batteries were dead, parking is a nightmare and no handicap available, the elevator is non stop to full and no one would let me on with my son in his wheelchair and there were still stairs to get to the room anyways, and I had requested handicap accessible room, and no one answers the phones ever... my whole trip with my kids was ruined and that was our first and only vacation ever and I completely threw $900. + away.
With the covid it made it fairly difficult for staff to accommodate. Over everyone was nice. The lock on the door messed up and they got us back in at a reasonable time!
Lack of towels & soap!
With a stay at Boardwalk Beach Hotel in Panama City Beach, you'll be just steps from Thomas Drive and 14 minutes by foot from Ripley's Believe It or Not. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Panama City Beach? This hotel has facilities measuring 40000 square feet (3600 square meters), including a conference center. Free self parking is available onsite.
based on 1,616 reviews
Value for money
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Most Popular Landmarks
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