Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.3 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
8.8 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.8 "Nice rooms."8.9 "89% said
rooms were clean ." 9.1 "91% said thebeds were comfortable ." 7.4 "74% thoughtrooms were spacious ." 9.3 "93%loved the minibar ." 8.8 "88% found thekitchenette to be good ." 10.0 "100% appreciated themodern rooms ." -
7.7 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
5.7 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
3.0 "Horrible pool."
Overall Rating
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.3 "Excellent value."
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8.8 "Generally very clean."8.7 "87% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.7 "Location is great."7.0 "
Great parking , according to 70%." 10.0 "100%liked the proximity to shopping ." -
7.7 "Good breakfast."
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5.9 "Internet is average."5.2 "52% thought the
wifi quality was ok ."
Overall Rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.4 "Excellent value."
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9.0 "Perfectly clean."9.1 "91% said
rooms were clean ." -
8.6 "Location is great."
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8.0 "Breakfast is good."
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4.7 "Vibe wasn't good."
Overall Rating
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9.7 "World class service."
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8.9 "Location is great."
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7.7 "Nice rooms."
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7.4 "High comfort."
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6.9 "Breakfast is mediocre."
Overall Rating
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Generally very clean."8.9 "89% said
rooms were clean ." -
7.6 "Nice rooms."8.9 "89% said
rooms were clean ." -
7.5 "High comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
Quiet room. Good breakfast. Nice staff. Location surrounded by auto repair shops! Unwelcome looking, tiny pool.
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9.0review from
The bathroom was outstanding They use typical commercial cleaners eve though they realize that the cleaners are toxic and in some cases carcinogenic. I can say from personal and professional experience that environmentally friendly cleaners work fine.
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10.0review from
everyone one was very helpful and seemed to like what they are doing. Hotel Employee was great and made sure We had plenty to eat at breakfast..... wish We could of stayed longer.....
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8.0review from
Roomy Small parking lot
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8.0review from
Room itself nicely furnished. Location in Pasadena was probably poorest and oldest part of town but close to Huntington gardens.And Pasadena is happening place with fine reataurants and much jazz. Breakfast was quite good. Was Represented that there was Internet in the room. Worthless. On and off so much you just give up.
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10.0review from
Free breakfast! I didn't realize Pasadena was so far from LA, but that was my fault.
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8.0review from
I liked the location. I liked the fact that the room was set back off from the street. I liked the friendliness and courtesy of the housekeeping staff.
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10.0review from
everything. we were on a business trip for my husband's company and his company paid for us to stay in the Sheraton for 4 nights. I hated the Sheraton so for the last night we stood in the Comfort Inn and this hotel was so much better. no
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9.0review from
I liked my stay. I liked the room, the breakfast, the location and the staff.
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7.0review from
This guest did not leave comments about this hotel.
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1.0review from
Our week long stay started well and everything seemed nice until one of the someone stole my wife's Jewelry from the room which we suspect was the maid since based on the hotel management, she was the only one that had entered our room in our absence. Jewelry theft aside, the thing that was most disturbing to realize was that the maid had gone through all of our personal belongings. Once we brought up the issue with the management, all they had to say was that there is nothing the could do about it.
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9.0review from
Clean, well-outfitted room. Very small breakfast area.
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5.0review from
Friendly staff , adequate , nice breakfast
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8.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
Large refrigerator, comfortable be and sofa. Poor quality television, limited storage.
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7.0review from
Very modern rooms, the staff were friendly and easy to work with in difficult situation. They were doing plumbing during our stay and we had no water (no shower, sink, or toilet) for almost 12 hours. However, we did get half off the night with little to no hassle.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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3.0review from
Location; breakfast Internet did not work; called front desk which was of no use
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7.0review from
They gave me a roll away bed for free. Run down
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6.0review from
Henry the front desk person was so nice and customer service orientated. The sheets were dingy and one of the pillows looked like it had mold on it.
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9.0review from
The bathroom was outstanding They use typical commercial cleaners eve though they realize that the cleaners are toxic and in some cases carcinogenic. I can say from personal and professional experience that environmentally friendly cleaners work fine.
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10.0review from
everyone one was very helpful and seemed to like what they are doing. Hotel Employee was great and made sure We had plenty to eat at breakfast..... wish We could of stayed longer.....
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8.0review from
Roomy Small parking lot
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8.0review from
Room itself nicely furnished. Location in Pasadena was probably poorest and oldest part of town but close to Huntington gardens.And Pasadena is happening place with fine reataurants and much jazz. Breakfast was quite good. Was Represented that there was Internet in the room. Worthless. On and off so much you just give up.
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10.0review from
Free breakfast! I didn't realize Pasadena was so far from LA, but that was my fault.
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8.0review from
I liked the location. I liked the fact that the room was set back off from the street. I liked the friendliness and courtesy of the housekeeping staff.
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10.0review from
everything. we were on a business trip for my husband's company and his company paid for us to stay in the Sheraton for 4 nights. I hated the Sheraton so for the last night we stood in the Comfort Inn and this hotel was so much better. no
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9.0review from
I liked my stay. I liked the room, the breakfast, the location and the staff.
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9.0review from
Clean, well-outfitted room. Very small breakfast area.
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8.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
Large refrigerator, comfortable be and sofa. Poor quality television, limited storage.
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7.0review from
Very modern rooms, the staff were friendly and easy to work with in difficult situation. They were doing plumbing during our stay and we had no water (no shower, sink, or toilet) for almost 12 hours. However, we did get half off the night with little to no hassle.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
They gave me a roll away bed for free. Run down
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5.0review from
Quiet room. Good breakfast. Nice staff. Location surrounded by auto repair shops! Unwelcome looking, tiny pool.
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1.0review from
Our week long stay started well and everything seemed nice until one of the someone stole my wife's Jewelry from the room which we suspect was the maid since based on the hotel management, she was the only one that had entered our room in our absence. Jewelry theft aside, the thing that was most disturbing to realize was that the maid had gone through all of our personal belongings. Once we brought up the issue with the management, all they had to say was that there is nothing the could do about it.
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5.0review from
Friendly staff , adequate , nice breakfast
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3.0review from
Location; breakfast Internet did not work; called front desk which was of no use
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6.0review from
Henry the front desk person was so nice and customer service orientated. The sheets were dingy and one of the pillows looked like it had mold on it.
